- I am just re-entry the trades field after multiple years in the retail management field. I am currently enrolled in Courses to obtain Plumbing Certification
- I am looking for entry level plumbers helper position.
-I have experience in pipe fitting and ship fitting from my time in the US Navy.
Patrick T. Brown
Objective
I am seeking obtain a position in your company as an Entry level plumber apprentice or plumbers helper. I bring to this task over 20 years of providing outstanding customer service in the retail field, a positive “can do” attitude and a managerial skill set that allows me to grow with the company.
Qualifications
- Proven success in leading teams and developing professional skills in others.
- Create and maintain excellent relationships with clients and colleagues.
- Clearly assess problems and suggest viable solutions to benefit all involved parties.
- Skilled in handling all facets of operational management including customer service,
financial control, inventory control and management.
- A lead from the forward position management style has led to much of my success
providing me insight to details of job tasks, opportunities to increase efficiency and
develop a strong bond with team associates.
Professional Experience
Michaels Arts and Crafts 04/07-08/09
Pelham Manor NY
Assistant Store Manager
Tasked with initial store set up, roll out, and full responsibility of all human resource issues for new hire team associates. Successfully directed and coordinated along with the manager complete operational readiness a month ahead of schedule. Full responsibility for the entire retail operation.
Assisted in several other store sites in the coordinating and planning of new merchandising sets. Achieved passing audit scores for overall effectiveness of 96%
CVS Drugs Stores 06/99-04/07
New Hyde Park NY
Store Manager
Tasked to turn around this location plagued by declining sales, poor inventories, rapid turnover.
Achieved a positive growth of 25% in business with exceptional customer service, a dedication to community, developing and fostering a positive employee relationships and a focus on recruiting training and development. The store staff consistently scored in the top percentile in customer surveys. The final inventory result improved by 5% over the previous inventory shrink of 10%
Oversaw and coordinated several store remodels within my sales district. Mentored newly hired store managers in contingency planning, sales building and inventory management program. Full responsibility of store operations .
Genovese Drug Stores 07/92-06/99
Bellmore ,NY
Assistant Store Manager
Tasked to provide critical support to new store management team, improve employee engagement, increase store efficiency in inventory management and cash handling procedures. All aspects were improved by taking a hands on approach and working along side team associates. Delegating responsibility to key associates and thorough follow ups were essential. Once the program was in place, the management team became a training site within the sales district. Coordinated and worked
on store remodels and resets throughout NYC and Long Island region.
Military
US Navy 02/90-06/92
As a HT PO 3rd class- I have trained and successfully completed instruction in ship-fitting, pipe fitting, structural steel installations and repairs. Providing critical support on several high priority assignments. Took lead role on shift assignments to ready Atlantic Fleet in the ramp up to Persian Gulf War, while based in Norfolk VA.
References Available Upon Request
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