Dear Director,
My previous experience as a wholesale plumbing and heating sales person and branch manager has provided me with over 30 years of management experience including operating multiple wholesale branch distributor locations with 25+ people. I was responsible for oversight of sales, customer service, gross profit, inventory, materials handling and personnel management. In most of my career I have been responsible for training, mentoring, and setting leadership examples.
I started in the HVAC trade servicing and installing oil burning equipment. I received my Massachusetts Oil Burner Certificate in 1981, and began to get experience in design, installing, and servicing complete heating systems including system control wiring, hot water, steam, radiant, solar, and infrared. I then worked for a wholesale p&h distributor, selling equipment through consultative selling. This led to management where I was responsible for developing budgets, sales goals, and inventory for two locations with sales in the 9 – 10 million dollar range. I then worked for an oil company as office and service manager, responsible for office personnel, selling and scheduling work for 9 service technicians.
This led me to Alpha Mechanical Services where I was hired to develop new customers and manage commercial HVAC repair and preventative maintenance projects. Through this position, I have gained experience in the Commercial and Industrial HVAC service, installation, and commissioning. I am familiar with reading blueprints and understand many operating systems. I currently hold a certification for geothermal design and installation. I can work “hands on” as well as supervise.
I am interested in a supervisory and management position including some hands on practice.
Thank you for your consideration.
Sincerely,
Kit Walker
90 Birch Street
Fitchburg, MA 01420
978-855-0250
cetusii[at]aol.com
EDUCATION
• High School Diploma, Oakmont Regional High School.
• Oil Burner Certificate of Competency MA, New England Fuel Institute.
PROFESSIONAL EXPERIENCE
HVAC Project sales/management–Alpha Mechanical Services; Chelmsford, MA 01824, 10/07- 2/09
• 1. Developed new customers. 2. Maintained existing customers. 3. Managed service and installations.
• Geothermal design and Installation Accredited May 2009.
• Increased Service contracts for new and existing customers, managed and coordinated HVAC equipment installations, improved prospecting and design processes. Won HVAC service contracts for UBWPAD, Swampscott Schools, Moreland Management, Glickman Kovago Property management among other projects.
Service Manager – Roy Brothers Oil Co. Ashburnham, MA 01430 01/01- 12/04
• Managed 9 Service technicians involving Fuel oil and Propane Heating, Hot water, and process systems.
• Consulted, designed and sold various heating systems, handled various customer and vendor relationships,
• Responsible for maintaining service trucks and equipment, technician training, conducting group meetings.
Outside Sales/ General Management – F. W. Webb Co. Fitchburg, MA 01420 4/84- 12/2000 – 12/04-10/07
• Responsible for developing plumbing and heating product sales for the Keene NH area. Satellite location manager, Auburn, MA, General Manager, Fitchburg, MA.
• Created the New Manager’s Group in the company to help develop proper practices for new managers, met on a monthly schedule.
• Participated in CIP / ISO development and training / implementation.
• Awarded Salesman of the Year 1991.
PROFESSIONAL DEVELOPMENT
• Organized a manager’s group (F. W. Webb Co.) to exchange ideas and discuss job performance improvement.
• EPA Type I & II Certificate, Massachusetts Oil Burner Technician license.
• Accredited Geothermal design and installation, HAZMAT Certificate
• Private Pilot Certificate. Achieved Sept. 2002, SEL, VFR with Complex, High Performance, and Tail wheel endorsements.
COMPUTER SKILLS
• Office Suite of Word, Excel, E-mail on PC platform.
• Software = Neterm, Wrightsoft.
AFFILIATIONS
• AOPA – Airplane Owners and Pilots Association
• EAA - Experimental Aircraft Association
• Chairman- Fitchburg Airport Commission, 8 years
SUMMARY
• Experience in wholesale distribution branch management, sales, budgets, and inventory control.
• Best known for: Adapting to situations, dependability, consideration for others, working independently.
• Hobbies: Fishing, Aviation, Automotive mechanical projects, Home maintenance.
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