Senior management position in a technical environment where leadership strengths, entrepreneurial and turnaround skills, coupled with creative thinking and a bias toward action, will be fully utilized to stimulate growth, financial performance, and customer and employee loyalty.
EXECUTIVE PROFILE
Twenty three years of progressive managerial growth in the technical services industry. Proven expertise in starting, growing, and turning around business units in extremely competitive markets. Achieved goals through strategic visioning and tactical implementation of sales, marketing, finance, and operations programs. Highly developed ability to simultaneously manage a wide variety of business units both domestically and internationally.
Personal Qualities: Focused, energetic, and inspirational leader with the ability to create and communicate corporate vision and strategy. Creative and proven strategist, relationship builder, change agent, and problem solver. Fact based decision maker with the ability to analyze all facets of problem solving in the decision making process.
PROFESSIONAL EXPERIENCE
BASELINE TECHNICAL SERVICES, LLC. WATERVILLE, ME 02/09 - Present
Consultant
Project manager of a new HVAC energy reduction project involving 70 Big Box Retail and Grocery Store Sites. Generated and created information required for Statewide Contractor Bid. Managed bid process and award. Created all technical documentation required for successful bidding service contractors. Created training program for end users and service technicians.
• Managed a 70 store energy reduction project involving over 2100 Rooftop HVAC Units. Quick time development of bid and technical documentation allowed for a 30 day timeline from origination to first contractors on jobsites.
VERISAE, INC., Minneapolis, MN 2005-2009
Director of Energy Appliance Solutions 02/08-02/09
Reported to Vice President, Demand Side Energy. Managed the creation of a new business unit selling Energy Appliances in the supermarket retail sector. Created technical documentation required for specifying engineers. Created training program for end users and service technicians. Developed inventory control procedures, product pricing, and delivery model to clients. Served as Director for overall Corporate vision and strategy.
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PROFESSIONAL EXPERIENCE (Cont)
• Managed a 160 new store development project with major West Coast Retailer. Increased revenue over $1.5MM in first year of selling controls. By successfully implementing the electronic controls solution, retailer is a pilot member of the LEED Volume Certification Program.
• Negotiated product pricing from manufacturers for peripheral products required to successfully implement the energy appliance solution. Established vendor prequalification requirements to ensure best practices and product placement for end users.
VERISAE, INC., Minneapolis, MN 2005-2008
Director of Data Services & Customer Support 06/05-02/08
Reported to the Senior Vice President/Chief Technical Officer. Restructured field data collection activities to ensure accuracy, efficiency, and security of asset data over lifecycle of the asset. Developed wireless handheld collection tool which improved data collection speed and accuracy. Created data validation tool which guaranteed accuracy, repeatability, and uniformity of data entered in to the Verisae EAM application. Served as Director for overall Corporate vision and strategy.
• Managed a 1730 store asset tagging project with a major supermarket retailer. Barcode tagged ½ million assets in aggressive 6 month time frame. Asset data collected resulted in over 3.5 million data points. Utilizing newly created Validator Tool, published assets into EAM with greater accuracy and speed.
• Developed hand held wireless data collection tool which improved data collection speed by 500%. Speed increase resulted in daily savings of over $800 over life of the project. Handheld tool was later licensed and released internationally in several languages and character sets.
• During tenure as Director Data Services and Customer Support managed the collection of assets in over 4000 retail facilities in 7 countries.
EMERSON ELECTRIC COMPANY, Kennesaw, GA 1998-2005
(Retail Services Division)
Construction Services Manager
Reported to the Director of Operations. Created and implemented infrastructure improvements within Construction Department including formal documentation, scheduling tools, project tracking, and accounting tools required to successfully manage a large volume of individual projects.
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PROFESSIONAL EXPERIENCE (Cont)
• Completed a 750 store controls retrofit project in very compressed time frame. First project of this type and magnitude ever accomplished in industry. Awarded prestigious Emerson “Consider It Solved Award”. This award was established to recognize efforts “above and beyond” to solve an important customer problem. Selected from 44 nominated teams.
• Established Contractor qualification process for nationwide project rollouts. Increased number of “approved” subcontractors to over 350.
• Identified, tested, and approved products added to portfolio of services. Resultant products increased margins by 80% or over $4000.00 on typical site installation.
EMERSON ELECTRIC COMPANY, Kennesaw, GA 1998-2005
(Computer Process Controls)
Director of Technical Services
Reported to the President. Formed three successful business units as part of an Emerson Electric Company Growth Initiative. Assumed full P&L responsibilities for the ventures. Served as Director for overall Corporate vision and strategy.
• Increased Corporate sales over 10% through Service Department restructuring. Championed change to fee base service and established marketing, sales, and project management strategies.
• Identified and addressed end-user needs for a Custom Panel Assembly Group. Structured sales, operations, and technical departments to support the Group. Increased gross sales by $1mm which exceeded established goals.
• Created Facility Monitoring Group. Organized hardware and software engineering groups to develop devices and programs required for successful implementation. Successful rollout to 300+ sites in first year of operation.
• Restructured Return Goods Department pricing matrix. Increased Department revenue 100% while improving turnaround times and customer satisfaction.
• Minimized financial risk and expedited the new employee assimilation and training process by developing and implementing standard operating procedures for newly started Groups.
EDUCATION
Labor Studies, Rutgers University, Piscataway, NJ
7 Habits of Highly Effective People Workshop facilitated by Steven Covey
Numerous Trade and Manufacturer training and continuing education workshops
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