To continue my sales & technical experience in the mid Ohio markets.
ERIK D. KATO
6047 Pasqual Ave. Columbus, OH 43213 * 614-668-5916 (Cell) * ekato[at]att.net
SALES
Sales Representative – Sales Management
Accomplished professional with 10 years demonstrated experience in technology Sales, Telecom, and Marketing. Proficient in multiple sales techniques. Consistent, results-oriented Top Performer with a solid track record in hardware and software sales. Strong performance in improving sales. Well-developed communication skills, comfortable working with all levels – from staff and management to clients and vendors.
KEY STRENGTHS:
• Sales – Proven record in residential and business development – expanding sales and improving client retention.
• Marketing – Effective and innovative lead generation program development, creation of brochures and promotional materials as well as placement in five stores.
• Training & Development – Solid track record in developing and deploying product and professional training to ensure revenue attainment; timely review, analysis and reporting of sales activity, identifying shortfalls, and developing and executing improvement plans.
• Relationship Building – Highly successful relationship builder, able to develop strong working relationships between sales team and management.
• Negotiation and Closing – Highly effective negotiator and closer with a thorough understanding of technology products, the sales process, and a commitment to finding the right solution to meet the customers needs.
PROFESSIONAL EXPERIENCE
Inbound Sales Representative 2008 - PRESENT
Time Warner Cable
Main duties include sales of core products: cable, high speed internet & digital phone. Provide product
knowledge and build customer rapport. Utilize ICOMS software to input sales orders and support direct
sales reps in the field. Winners Circle August 2009.
Regional Sales Manager
Conexio Technology Solutions 2006 - 2008
Conexio Technology Solutions specializes in proactive I.T. management solutions for business. Core competencies include Security, Voice, Wireless, Network Design, Network Monitoring, and Managed Services.
Brought on board to sell, procure, manage and develop onsite services for 5 Microcenter computer retail stores. Responsible for training retail sales representatives in Columbus and Cleveland Ohio, Detroit Michigan, and two Chicago markets. Schedule technicians in my region accordingly to troubleshoot and repair servers, Mac’s and PC’s. Work with Microcenter’s marketing groups on the development of lead generation programs for Microcenter’s effective growth.
Notable Accomplishments:
Consistently met sales goal for each market $8,000 to $12,500 per store.
Ranked in the top 3 out of 10 sales representatives.
Sustained a customer retention rate of 98%.
Personally closed $4,500 to $7,000 in business monthly.
Customer close rate of 95%.
Sales Representative
MICROCENTER 2004 – 2006
Micro Center is the retail company in the Micro Electronics family that also includes WinBook Corporation, Redemtech, and PowerSpec. Headquartered in Hilliard, Ohio in suburban Columbus, Micro Electronics was founded in 1979 at the emergence of the Personal Computer industry.
Erik D. Kato * 614-668-5916 * ekato1[at]columbus.rr.com
MICROCENTER, CONTINUED
Hired to sell hardware peripherals and assist customers in the “build your own” pc area. Responsible for training and selling network solutions, digital imaging, data storage, laser and photo printers.
Notable Accomplishments
Attended “Get Motivated” Seminar June 2004 with upper management.
Highest annual sales of $1,027,933 for 2005.
Consistently exceeded service plan percentage goal of 2% monthly.
Traveled to Dallas Microcenter to assist in grand reopening of retail store in 2005.
Location Manager
BUDGET CAR & TRUCK RENTAL 2002 - 2004
Budget was founded in 1958 as a car rental company for the "budget-minded" renter. Today, as an industry leader, Budget continues to appeal to value-minded renters by offering quality vehicles and a rewarding rental experience at nearly 1,900 rental locations worldwide.
Brought on board to manage and grow Dublin area business. Responsible for daily rental activity of local and one-way cars and trucks. Perform daily administrative duties including training of new hire employees, rate surveys, and balancing proof of cash.
Notable Accomplishments
Top sales office for September 2003.
Increased insurance replacement sales revenue by 10% 2003 over 2002.
Systems Engineer I
QWEST COMMUNICATIONS 1998 - 2001
Qwest is a leading provider of voice, video and data services across America and the world.
Hired to work with engineering department optimizing Verizon region of network, ensuring traffic is properly routed.
Corresponded with provisioning group daily to maintain network optimization. Utilized multiple databases – Access and proprietary – to assess network traffic.
Notable Accomplishments
Reduced customer complaints by 10% and saved Qwest $100,000 monthly in contracting costs.
Maintained monthly savings of $20,000 through termination of excess traffic on Qwest network.
CERTIFICATIONS & TECHNICAL EXPERTISE
Proficient knowledge of Machines, Programs and Systems, including: HP, DELL, POWERSPEC Workstations, LANs, Routers. Microsoft OS and Office Applications, Visio, Adobe, Symantec, ICOMS, AVAYA, HIPPA Certified.
Trained in LCD/PLASMA installation and wall-mounting.
EDUCATION
University of Akron * Associate of Applied Business, Marketing * May 1995
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