To manage staff and growth with the company to become a VIP or Asst V.I.P.
Seeking a key role within Healthcare or Hospitality industry in need of a focused and results driven professional with demonstrated background in management processes and systems, and optimizing organization efficiency and success
SUMMARY OF QUALIFICATIONS
 Administration and Management: With over 20 years of management experience from healthcare to retail industry
 Organizational Skills: Proven ability to provide critical support in development and implementation of strategies ensuring to achieve goals and objectives
 Interpersonal Skills: Fluently speak Spanish and English languages with ability to develop and establish strategic relationships with associates and customers at various levels
 Excellent Customer Service: Obtained the Press Ganey training on Customer Service
CAREER HIGHLIGHTS
 Converted the hospital surveillance system.
 Chairperson of The Service Recovery Committee
 Certified Healthcare Environmental Manager for 7 years
 Received Hazmat Training for 10 years
 Active member of the Safety Committee for 10 years
 Member of the Infection Control Committee for 10 years
 Part of the EPP Committee for 10 years
 Involved in the Risk and Injury Committee for 10 years
HEALTHCARE EXPERIENCE
 Successfully held the positions of Director of Environmental Services and Public Safety, Managing of Public Safety Officer, and ensured to achieve goals and objectives of a safety and clean environment.
 Successfully held various positions such as Director and Supervisor of Environmental Services, Manager, Security Officer, and Captain of Security, and ensured to achieve goals and objectives
 Efficiently handled functions in ensured cleanliness of hospital, maintaining inventory of chemicals, and Qtrly MSDS updates for development of each department
 Effectively managed a budget of 3.75 million per year and administered a total of eighty-eight employees
 Administered activities related to environmental compliance for organization efficiency and enhancement
RELEVANT EMPLOYMENT HISTORY
Director of Environmental Services & Public Safety:
Loretto Hospital Chicago, IL (HHA Services)  St. Shores, Mi 2008-
Director of Environmental Services: St. Alexius Medical Center  Hoffman Estates, IL 1996-2007
Director of Environmental Services: Woodland Hospital  Hoffman Estates, IL 1994-1996 Manager: (cleaning two stores) Venture Department Store  Streamwood, IL 1985-1996
Environmental Services Supervisor: Northwest Community Hospital  Arlington Heights, IL 1986-1989
Security Officer: Northrop Defense System  Rolling Meadow, IL 1982-1986
Capitan of Security: O’Hare Security  Des Plaines, IL 1978-1984
EDUCATION AND PROFESSIONAL DEVELOPMENT
Associates Degree in Business Management: Ashwood University  Sarasota, FL 2005
Certified HEM: Center for Healthcare Environmental Management  Plymouth Meeting, PA 2001
Hazwopper Training: (40 hour); Foster Enterprise 1999
Expert Instruction on Top Safety and Security Challenges
 Emergency Management  Accident Investigation  Hazard Recognition and Analysis  Industrial Hygiene 
 Environmental Infection Control  Compliance with standards and regulations from CDC, CMS, EPA, Joint Commission, OSHA, NFPA, and NRC 
AFFILIATIONS, ACTIVITIES, AND AWARD
 ASHES  HEM
 Country Brook Association Committee Member  Pillar Award for Community
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