SUMMARY
Motivated Human Resources Professional with experience and a results-oriented approach in the areas of: HR Administration, EEO/Affirmative Action, Training, Recruitment, Payroll, Family Medical Leave Act, Unemployment Compensation, Worker’s Compensation, Cultural Diversity, Employee Relations and Benefits. Respected for working hard and long to achieve personal and professional goals. Example: completed both Bachelor’s and MBA within two years while working full-time. Diligent in providing excellent service to both internal and external customers.
PROFESSIONAL EXPERIENCE
HUNTINGTON NATIONAL BANK, COLUMBUS, OHIO
HR RECRUITMENT & EEO ADMINISTRATOR 2008-2009
Responsible for assuring knowledge and compliance with Affirmative Action and EEO Regulations for over 11,000 employees
• Researched, analyzed, and identified potential issues regarding recruitment processes that resulted in corrective actions.
• Authored 28 Affirmative Action Plans (including impact analysis) for entire bank covering over 11,000 employees. Completed and approved ahead of schedule.
• Created and facilitated on-line company-wide training on EEO/AA compliance resulting in 100% management participation.
• Oversaw recruitment, background check and exit interview processes. This resulted in increased productivity for HR staff through the resolution of issues with vendors.
OHIO YOUTH ADVOCATE PROGRAM, COLUMBUS, OHIO
HUMAN RESOURCES GENERALIST 2004-2008
Administered a broad range of HR functions including policies and procedures (500+ employees), payroll administration, benefits enrollment and administration, worker’s compensation, unemployment compensation, employee relations, screening/hiring/orientation and confidential record-keeping.
• Developed and implemented the “Transitional Workforce Program†reducing Worker’s Compensation premiums by 30%
• Led a team of internal auditors which audited the agency HR practices which resulted in the agency being accredited and/or maintaining contracts with Franklin County and the Council on Accreditation (COA)
• Provided training and problem resolution for HR staff and employees on payroll issues throughout the agency’s seven states.
• Investigated grievances, provided consultation, conflict resolution and communication for all levels of management and employees.
HUMAN RESOURCES ASSISTANT 2003-2004
Entry level position supporting entire HR department which provided opportunity for growth.
• Performed background and reference checks for internal and external candidates and employees in order to comply with agency contracts
• Processed all new hire, benefits, leave, termination and payroll paperwork ensuring compliance with federal, state and county laws and mandates.
• Prepared reports for management for the purpose of forecasting employment turnover and retention trends
LUCENT TECHNOLOGIES, COLUMBUS, OHIO
QUALITY ASSURANCE SPECIALIST 1994-2001
Progressively moved from Production Assistant to Machine Operator positions, duties included serving as department HR contact after ISO9001 certification.
• Trained new employees on operational procedures and scheduled certification trainings
• Served as liaison between management and engineering staff when issues arose in work operations
• Provided technical support testing/implementing technical products, maintain updates/informational data.
DISCOVER CARD SERVICES, COLUMBUS, OHIO
SENIOR COLLECTIONS REPRESENTATIVE 1992-1995
Responsible for debt resolution through the offer of payment options and agreements.
• Managed monthly tracking of customer financial records through contact and customer agreement
• Negotiated and reconcile delinquent accounts resulting in customer’s satisfying their debts
EDUCATION
OHIO DOMINICAN UNIVERSITY
Master’s of Business Administration
GPA 3.73/4.00
DEVRY UNIVERSITY
Bachelor’s of Business Administration/ Human Resources Management
COLUMBUS STATE COMMUNITY COLLEGE
Associates of Applied Sciences - Human Resources Management
- Training and Development Certificate
SOFTWARE
People Soft, MS Word, Excel, PowerPoint, Lotus Notes, Internet Explorer, Netscape, Oracle, ADP Pay Expert, CAAMS/PeopleClick Affirmative Action, Rhythmix and Pod Casting.
VOLUNTEER EXPERIENCE
DACUM INSTITUTE 2007
Participated on a panel charged to perform a job analysis of a Human Resources Professional position in order to evaluate the effectiveness of the current curriculum for the Columbus State Community College Human Resources Management program
OHIO REFORMATORY FOR WOMEN “MOM AND ME CAMP†2004-2006
Provided transportation and overnight supervision for the children of inmates during weekend activities and special events held at the prison. This interaction allowed the children living in foster care or with designated relatives the opportunity to spend extended time with their incarcerated mothers.
HABITAT FOR HUMANITY 2005
Assisted in the pre-construction of homes for Columbus area families
INTERNSHIP
MT. CARMEL, ST. ANN’S HOSPITAL, Columbus, OH
HUMAN RESOURCES ASSISTANT 2002-2002
• Performed pre-screening of applicants for various generalists’ positions.
• Utilized compensation factors/job analysis questionnaires to ascertain range commensurate with position.
• Verified/input statistical information of candidates into People Soft, provide back up for secretarial staff.
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