To obtain a postion within a progressive organization where I can utilize my skills and experience to enhance a company's profitability.
BARBARA ANN SMITH
101 N. Orchard Farms Avenue Direct: 864.363-5697
Simpsonville, SC 29681 e-mail: c21bsmith[at]charter.net
SUMMARY OF QUALIFICATIONS
A professional with over 20 years of administrative experience with demonstrated strengths in support of corporate program. Specific expertise in a wide range of computer software programs, technical and professional training, customer service, sales, public relations, media and marketing, planning, organizing, and prioritizing high-impact projects. Outstanding communication skills, able to interact confidentially and effectively with people from all organizational levels.
EXPERIENCE
CENTURY 21 BOB CAPES REALTORS, Greer, SC 09/2002 – Present
Real Estate Agent
• Show residential properties and demonstrate the features and benefits of available home
• Convert prospects to closed sales
• Provide close, personal client attention and follow up to ensure best services
• Prepare contracts and documentation required by real estate practices
• Advise first-time home buying clients on general escrow and title procedures
• Design and update marketing materials
• Perform competitive product evaluations
BI-LO INCORPORATED, Mauldin, SC 11/1999 – 11/2004
An international food provider with leading supermarket operations in the United States, Europe, Latin America and Asia which operates more than 7,000 supermarkets, hyper-markets and specialty stores with annualized sales approaching $50 billion.
Senior Secretary Public Relations(Part-time) (2003 – 2004)
• Assist with coordinating the Bi-Lo Charity Classic Golf Tournament
• Disburse donation funds to local organizations
• Distribute corporate funds at store level for donations
• Coordinate corporate events, press releases, trade shows
Executive Assistant to Vice President of Logistics and Support (2001 - 2003)
• Make travel arrangements and other provisions on behalf of visiting consultants; manage planning and preparation for large meetings and special events, including monitoring event budgets, sending correspondence, follow-up, meeting supplies, catering, and setting up and attending functions as needed.
• Develop and maintain collaborative relationships with internal and external constituents on and off-site; prepare and distribute reports; dispatch large mailings; assist in the creation, printing, and assembly of meeting materials; answer routine program-or-initiative-based inquiries.
Networking Coordinator (1999 – 2001)
Support the implementation and maintenance of a global and regional networking initiative, which allows employees an opportunity to share information and expertise in an effort to leverage best practices among operating companies (knowledge management).
• Train users in Lotus Notes as well as Lotus Notes networking application.
• Develop and maintain Progress Reports for knowledge areas and network groups.
• Coordinate best practices for knowledge base throughout the company traveling abroad to capture data
RIGHT MANAGEMENT CONSULTANTS, Greenville, SC 11/1996-11/1999
Career management consulting firm with annual sales of over $100 million and 140 offices worldwide.
Executive Assistant
Responsible for managing the administrative support of delivering outplacement and employee development services to corporate-level clients.
• Provided one-on-one career transition consulting to clients who have been displaced.
• Assisted in the delivery of career transition programs such as networking, interviewing skills, resume development, cover letters, and strategy sessions.
• Supervised and train administrative staff and clients in office procedures, computer and Internet usage.
• Served as first point-of-contact for career transition transfer business.
• Identified administrative protocol and develop procedures manual.
• Developed office procedures documents as well as workshop calendar activities related to client transition.
Barbara Smith Page Two
• Organized and develop mini-biographies to market individual clients to prospective employers.
• Served as office liaison for calls from prospective employers with job leads.
• Designed Microsoft Office training courses, research corporations and organize and manage Right Management JobBank on the Internet.
MICHELIN NORTH AMERICA, INC., Greenville, SC 6/1984- 08/1996
The world’s largest tire manufacturer.
Purchasing Analyst (1995 - 1996)
Assisted buyers by placing orders, negotiating price breaks, tracking on-time deliveries, monitoring vendor recognition program, expediting orders, preparing service contracts, and monitoring EDI and FAX orders.
• Served as editor of Procurement Newsletter.
• Interacted with Accounts Payable to approve/set up new vendors and ensure invoices are paid effectively.
• Provided training on purchasing (Cullinet), financial (MSAS), and Microsoft Word software packages. Served as Liaison between employees and technical help desk.
• Performed customer service functions, answer telephones, make travel arrangements, coordinate meetings, etc.
Administrative Assistant - Legal (1994 - 1995)
Administered Litigation Support System (Litidex) - provide in-house training classes, profiling and scanning documents, coordination of electronic transfer of data and images to network and optical drive, deposition & trial transcripts file. Handled daily and weekly LAN backup tapes. Developed detailed procedure manual. Provided PC software/hardware support and training for end-users.
• Monitored progress of case/claim files. Interfaced with company and local attorneys, and independent experts across the U.S. Oversaw audit of bills, preparation of check requisitions, maintenance of payment records, internal adjustments and resolution of billing discrepancies.
• Prepared yearly budget totaling approximately $50 million. Reviewed and oversaw reconciliation of all expenses. Controlled department petty cash fund/branch checking account and handle disbursements, which included writing and signing checks.
• Utilized various software packages to generate pleadings, logs, reports, input documents.
Administrative Assistant - Worker’s Compensation (1991 - 1994)
• Administered Certificates of Insurance and Bond Programs. Handled renewal for Household Goods Policy. Negotiated yearly rates based on the company's loss ratio in the United States and abroad.
• Assisted with claim coordination for worker's compensation, fidelity, fiduciary, auto, general liability, and aviation policies. Served as liaison and first point of contact with insurance brokers. Administered insurance policies and procedures for corporate fleets.
• Coordinated and implemented electronic filing system. Acted as liaison between department and Information Services for system enhancements. Served as Systems Administrator. Installed hardware and software and conducted formal computer training classes.
Administrative Assistant - Technical Support (1987- 1991)
• Evaluated software/hardware products and developed corporate-wide standards.
• Developed and taught formal in-house computer training courses for end-users.
• Produced computer-training manual. Organized computer users' group. Developed and served as editor of quarterly computer newsletter.
• Served as Liaison between Information Center and outside vendors to coordinate vendor repair schedules. Provided technical support for hardware/software; coordinated corporate software registration and upgrades.
• Negotiated cost-effective contracts for vendor support services and on-site licenses.
• Recorded analyst time spent on projects and produced reports, which showed Actual vs. Planned. Produced long-range and short-range schedules for resources. Produced statistical progress reports for management. Managed $3 million budget and approve project related invoices.
• Conducted formal computer training courses to track project resources and budget.
Administrative Assistant - Public Relations (1985-1987)
Administrative Assistant - National Accounts (1984-1985)
EDUCATION/PROFESSIONAL DEVELOPMENT
State University of New York at Old Westbury (SUNY), Old Westbury, NY 1982,
Bachelor of Arts, Major: Women Studies, Minor: Journalism
Wyatt Institute of Real Estate, Certified S.C. Real Estate Agent
Katherine Gibbs Business School, Huntington, NY 1982 Graduate Options Program
An intensive executive secretarial course with emphasis on English skills and professional development
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