Find a job that offers the ability and charge to significantly influence the direction and success of an organization though operations management, quality management or process optimization and control.
Stephen W. Zagarola
Summary of Qualifications
ï‚§ Master Six Sigma Black Belt with 19 years of teaching, mentoring and consulting for Six Sigma tools and projects
ï‚§ More than 20 years international engineering / operations management experience with two major international corporations
ï‚§ Founded and ran The ZDM Group, an international training and consulting firm in application of statistically sound methodologies, such as Six Sigma, to optimization of manufacturing and service operations for 17 years
ï‚§ BS in Mechanical Engineering from Georgia Tech, Post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University
ï‚§ Served on the board of directors for four companies
ï‚§ Fluent in English, Spanish, German and Italian
Work Experience
Six Sigma Program Manager – Vestas Americas, Portland, OR July 2008 - Present
 Responsible for the development and management of Six Sigma, Lean, SPC training and implementation at the World’s largest manufacturer of wind turbines.
ï‚§ Manage and mentor high level business process improvement projects worth over $20MM in savings each year.
President and founder of The ZDM Group, LLC – Portland, OR January 1991 – July 2008
 As founder and President of The ZDM Group, pioneered statistically based approaches to achieving manufacturing excellence for more than 100 clients on five continents. Results of implementations for clients typically yielded IRR’s greater than 100% on less than one year. The typical net present value of such projects has been greater than US$1,000,000 each.
ï‚§ Regularly present industry conferences and publish articles in trade journals
Senior Manufacturing Manager – The Coca-Cola Company - Atlanta July 1985 - January 1, 1991
• Responsible for the optimization of productivity and profitability of concentrate eleven manufacturing operations in North and South America, Europe and Africa.
• Instrumental in the development and implementing of manufacturing and supply strategies which generated more than US$30,000,000 additional annual profit.
Education
Georgia Tech -- BS in Mechanical Engineering
Georgia Tech, Georgia State University -- Post graduate studies in statistics, psychology and foreign languages
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