Shelvy Brown
3029 St. Vincent Avenue
St. Louis, MO 63104
Cell: (314) 814.5153
Home: (314) 773.2232
fathertimes1[at]yahoo.com
WORK EXPERIENCE:
Al Morrell Development - Kuwait City, Kuwait- 10/2008 – 11/2009
Regional HR Manager, Middle East Office
Responsible for all aspects of project and human resources function in Kuwait and Iraq offices including leadership and supervision of 10 direct staff members. Lead the planning and implementation of project from people perspective, facilitate the definition of project scope, goals and deliverables, and define project tasks and resource requirements. Develop full scale people project plans, assemble and coordinate project staff. Manage project budget, manage project resource allocation, plan and schedule project timeline, and track project deliverables using appropriate tools. Provide direction support to project team, quality assurance, constantly monitor and report on progress of the project to all stakeholders. Present reports defining project progress, problems and solutions. Implement, manage project changes and interventions to achieve project outputs, project evaluations and assessment of results. Management of travel department, responsible for all administration functions and housing of local transient staff. Enforcement and compliance of company policies and procedures. In depth knowledge and understanding of payroll department, benefits, employee relations and EEO. Ensures effective performance management systems (i.e. performance appraisals, disciplinary, balanced scorecard) are implemented to measure and manage employee performance. Responsible for Middle East Kuwait office HR budget. Report to the Corporate HR Manager/CFO.
Eagle Applied Sciences L.L.C - Fort Leonard Wood, Missouri 2/2008 – 10/2008
MEDCOM Project Ombudsman
Report to the MEDCOM Medical Assistances Group (MAG) serves as liaison between MEDCOM, the Soldier and their Families and the MTF Commander by acting as a communicator, facilitator and problem solver; Resolve complaints, Expedite services, Assist in obtaining accurate information, Act as advocate for Soldiers and their Families re: healthcare issues, be sensitive to virtually any concern expressed by the Soldiers and their Families, serve as advocate for WT Soldiers and their families. In addition, Ensuring sensitive to WT issues related to their healthcare, physical disability processing, RC medical retention, transition to VA, pay and identify and document lessons learned for system improvement and communicate data to facilitate improvements. Investigate issues, concerns, complaints, Assist WT Soldiers and their Families in obtaining accurate information and attempt to resolve issues at local level otherwise refer case to MEDCOM MAG. Direct inquiries to appropriate staff for assessment and resolution, resolve issues, expedite services, or take necessary actions to improve established policy. Serve as a neutral and impartial source of information who will work to solve issues and disputes. Evaluate processes and make recommendations for effective
organizational change. Maintain database to track and monitor issues,
resolution, and outcomes. Produce valid and timely reports, attend meetings, conferences, and town hall sessions and apprise the MTF Commander of cases worked.
ITT Corporation - Kuwait, Kuwait 12/2006 – 2/2008
Senior HR Services Manager reports to the Corporate Employee Relation
Director
Responsibilities include but not limited to the development of plans,
direct, schedules, and coordinate plans, administering work in a wide
variety of Human Resources functional areas. Provide strategic direction for HR initiatives at assigned project. Supervise the application of Human Resources policies in employee relations, wage and salary administration, training, employee benefits, workers compensation, and related HR administrative matters at the project location in compliance with contractual requirements and established company policies. Conduct meetings,
briefings, coordinate operational, and ensure accomplishment of goals.
Evaluate work of subordinates; conduct individual performance counseling and evaluation reports. Iraq contracts HR manager for GMASS TO2. Key contact to project for the MEO Recruiting Manager and the MEO Senior Human Resources Manager. Strategic partner for the assigned Project Manager.
Under general supervision of the Country HR Director, implement policies and programs in the following areas for EXPAT, TCN and HCN employees in their assigned sites(s)/task order(s): staffing & selection, compensation & benefits, training & development, employee relations, compliance and other camp/project related functions. Administer policies and programs, covering several or all of the
following; staffing, compensation and benefits, training, employee
relations, compliance and other administrative functions. Develops and recommends HR programs and processes to improve efficiency and
productivity. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Investigating employee concerns assist in administering corrective action, coach the management in developing positive employee relations work environment. Provide site management and supervisors constructive guidance on interpretation and application of HR policies and procedures on day to day operational issues and situations. Supervise 3 human resources generalist and 9 other support staff in providing HR services to KBR employees. Assists the Country HR Director in developing new or refining existing HR programs and processes to
meet mission requirements
American Water Company _ Alton, IL 3/2005 – 5/2006
Senior Human Resources Professional (Employee and Labor Relations)
Manage employee relations and labor relations' office responsible for
handling employee issues, advises and guides managers, conduct
investigation, responding to and resolve issues related to state and federal regulations (EEO, ADA, ADEA, Title VII, and DOL).
Provided mediation and arbitration services, conduct EEO compliance and harassment frees work place training. Assist in preparing the company annual AAP and EEO reports.
Managed the company labor office; lead the company negotiation team, administrator the grievance process and responsible for developing positive working relationship with the labor union.
BOEING COMMERCIAL AIRPLANE COMPANY - Wichita, Kansas 2/2002 – 3/2005
Human Resources Generalist (Employee Coach/ Strategic Business Leader)
Coached management team and employees on positive skills necessary to address workplace issues. Maintained highly competent, involved, and committed team as subject matter expert on company policies and procedures, State and Federal regulation, assisted and maintained Equal Employment and Affirmative Action Programs for the Boeing Wichita division. Manage human resource specialists and support personnel engaged in provision of personnel management support and related advisory services. Instructed managers and employees on use of company self-service tools, including company survey and new computing systems.
SPEEA - Wichita, Kansas 1/2001 – 2/2002
(Society of Professional Engineering Employees in Aerospace)
Senior Contract Administrator (Union Leave)
Developed and presented grievance process handling and contract negotiation training for local labor union leaders. Researched and interpreted state and federal labor regulations. Prepared labor team for contract negotiations and analyzed collective bargaining agreements to develop interpretation of intent, spirit, and terms of contract.
Monitored union policies to ensure consistent adherence to labor agreements and communicated findings to internal and external personnel. Provided general insurance and pension guidance to union membership unit. Provided staff level leadership for 32 council Representatives, representing 6500 employees. Accomplishments included: Handled over 200 grievances through and including arbitration with 73 percent success rate; settled 95 retention appeals to upgrade employees, Recruited and hired 64 council representatives with 50 percent retention rate for labor council of Wichita site.
BOEING COMMERCIAL AIRPLANE COMPANY - Wichita, Kansas (6/1997 – 1/2001)
Human Resources Specialist, Diversity Council Representative
Supervised and managed Employee Advocate processes to provide confidential assistance and guidance to salaried employees and resolved work-related issues through formal and informal methods. Conducted investigations through research and analysis providing recommendations to management. Developed employee communication programs that supported company's strategy, mission, and business plan. Coordinated and consolidated diversity data into management information presentations, which advised managers regarding
analyses and uses of employee demographic information.
MILITARY EXPERIENCE:
UNITED STATES AIR FORCE - McConnell AFB, Kansas; Soesterberg AFB,
Netherlands 12/1979 – 6/1997
Personnel Department Non-commissioned Officer-in-Charge (NCOIC), MWR (1979 -
1997)
Supervised over 100 personnel including managing direction of personnel Department of Morale, Welfare & Recreation (MWR) division, scheduled training and coordinated deployment of Morale, Welfare and Recreation division personnel. Responsible for all personnel processes across base, and coordinating all discipline activities for MWR division. As MWR NCOIC, prepares and control the MWR the operating budgets for the Fitness center, Recreation center and several other activities of the MWR program. Which included estimates budget requirements, creating justifications for operating and projecting expenses (personnel, supplies, equipment, office space, training and other expenditures for program operation).
EDUCATION:
Bachelor of Science in Education - Missouri Southern State College - Joplin, Missouri, Associate of Arts in General Education/Psychology - State Fair Community College - Sedalia, Missouri, Microsoft Word, People Soft technology, PowerPoint, Excel, and Exchange Windows 2000 and Internet.
ADDITIONAL INFORMATION:
Teacher Certificate - State of Missouri - Life College Instructor Credential - State of California - Society of Human Resource Managers (SHRM) - 2002 Pre-Management Assessment Process (PMAP) - 2001 Alternative Dispute Resolution - 2000 Flippin Management Training -2007 Intercept Collector Certification -2007
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