Summary Paragraph
I am a results oriented Human Resources professional with a proven track record of evolving Human Resources departments into strategic driven consulting organizations. I seek a career position in which the education and experience that I have acquired will supply solutions to bring a team (company, employees and investors) to its highest potential, creating a win/win situation for all. I have wide-ranging experience in providing Human Resources leadership and guidance to management and team members and an ardent knowledge of all facets of my profession.
HAROLD L. BURKENSTOCK
(985) 290-3686 (985) 641-0230
Slidell, Louisiana 70460 hlburke3[at]juno.com
SUMMARY OF QUALIFICATIONS
An accomplished, results oriented Human Resource Professional with experience in the manufacturing and energy industries. Twenty years Human Resource Management experience at the Regional, Division, and District levels. Directed overall Human Resource function for the entire Offshore Division (Gulf Coast / East Coast) including 579 hourly employees at multiple sites (109 at two Gas Processing Plants), as well as, an additional 180 management, supervisory, and technical personnel. Three plus years Operations and Risk Management. Diversified experience and expertise include:
- Policy and Procedures Development/Implementation - Workers’ Compensation
- Safety and Health Management - Time Management
- Employee Relations/Communications - EEO/Government Compliance
- Recruiting/Staffing/Retention - Performance Management
- Employment and Labor Law - Career Management Systems
- Salary and Wage Administration - Workforce Analysis
- Organizational Planning and Development - Investigation of Sexual Harassment
- Succession Planning - Highly Productive Work Center Teams
- Benefit Plans Design/Administration Grievances and Employee Misconduct
- Labor Relations - Community Relations
- Employee/Career Development - Change Management
- Employee Recognition - Project Management
- Management Consultation/Development - Training
- Union Avoidance - Team Building
- Contract Negotiations/Interpretation/Administration - OSHA Compliance
- Disciplinary Program Implementation and Administration - Budgetary Development
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
The Flowers Baking Company of New Orleans 2005-2009
Director of Human Resources
• Recruited and Retained team members for the company whose workforce was devastated by Hurricane Katrina
• Reduced attrition from 67% to 2.4% by establishing programs of inclusion and diversity.
• Introduced the Team concept to safety, attendance and productivity programs.
• Established new succession planning system to insure growing the business from within.
• Developed positive open-door relationship with Bakers Union resulting in 0 grievances in 3.5 years.
• Recipient of two annual Pinnacle Awards for excellence in the Human Resources field.
• Instituted Team Member Evaluation that was adopted by Flowers Foods for use throughout the company.
• Introduced new on-boarding program to insure the success of all team members.
Imperial Sugar Company (Colonial Sugar Refinery) Gramercy, Louisiana 2004-2005
Manager, Human Resources
• Responsible for the entire Human Resources function for the Colonial Sugar Refinery and its properties.
• Introduced Computer Based Training to accelerate team member development.
• Established sixty day evaluation process to streamline placement of the most qualified in leadership rolls.
• Instituted Policies and Procedures to create and develop a workforce of team members and leaders.
• All Labor Relations with The United Food and Commercial Workers International A.F.L.- C.I.O.
• Reduced outstanding grievances from thirty-five to three by communicating and interacting proactively.
• Introduced new proactive staffing program to increase availability of most qualified applicants.
• Developed Attendance Improvement Program that recognizes team members for their accomplishments.
INLAND PAPERBOARD AND PACKAGING Bogalusa, LA (ISO-9002 Certified) 2000-2002
International paper packaging manufacturing company with annual sales in excess of twentyfive billion dollars
Manager, Human Resources
• Initiated accountability program for entire employee population to insure consistency in decision making
process and ownership of process. (Highly Productive Self-Directed Work Center Teams)
HAROLD L. BURKENSTOCK Page 2
• Developed new probationary compensation and testing program for exempt and non-exempt positions that
insures manpower needs are met with the best qualified candidates.
• Introduced Employee Recognition Program based on productivity, safety, and waste reduction.
• Instituted programs and activities that turned around employee morale following results of a dismal employee
opinion survey.
• Created and implemented new proactive absentee policy and attendance program, reducing absenteeism 75%.
• Established the interviewing system that revamped the recruitment program and reduced attrition by 70%.
• Negotiated six year Labor Agreement with PACE International before the August 1, 2002 expiration date.
• Established new grievance procedure that has streamlined the management of team member complaints.
• Led Safety effort that resulted in earning the Chairman’s Safety Award in recognition of a workforce that has
worked over one and one half million hours without a lost time accident. (A first for the Bogalusa plant.)
• Established a team approach to safety whereby healthy competition for a positive goal is employed to
promote a stable workforce and lower Workers Compensation costs.
• Established procedure to manage industrial injury cases that led to the reduction in personal injury cases,
improved efficiency, and saved production and workers compensation costs.
NEWPARK ENVIRONMENTAL SERVICES, INC. Lafayette, LA 1995 – 1999
A subsidiary of Newpark Resources based in Lafayette, Louisiana, Newpark Environmental Services, Inc. is a leader in the research, development, and implementation of recycling and/or disposal of Petroleum Industry Exploration and Production wastes and Naturally Occurring Radioactive Material.
Operations / Risk Manager
• Recruited and placed management, salaried and hourly personnel for facilities in Louisiana and Texas.
• Developed a company Safety Program (complete with manual) approved by the U.S. Department of Labor.
• Integrated workforces of organizations acquired by Newpark after mergers and acquisitions.
• Assessed insurance risks, managed loss control and negotiated contracts.
• Authored the company’s Employee Handbook, Master Service Agreement and Vessel Charter Agreement,
Emergency Preparedness Procedure and Evacuation Plans.
• Developed an Operating Plan to increase site efficiency, reducing the average site expense by more than
$15,000 per month (X 9 Sites). Identified skill gaps and facilitated training.
• Coordinated the construction of a major multi-million dollar receiving facility saving $6.6 million in the cost
of construction (20%).
TEXACO, INC. 1974 – 1994
(Exploration and Producing Department USA)
Regional Human Resources Supervisor New Orleans, LA
District Personnel Manager Morgan City, LA
Human Resources Houston, TX
• Recruited management, professional, technical (Engineers, Geo-scientists, etc.), exempt/nonexempt-salaried,
and hourly personnel to fill Texaco’s Offshore Division manpower requirements.
Coordinated the Unified College Recruiting Program (Technical/Professional) for Texaco Inc
• Negotiated Labor Agreement between Texaco, Inc. and The Lake Charles Metal Trades Council (AFL-CIO),
developing the first three-day/four-day work schedule for oilfield workers, resulting in a 25% reduction in
operating costs.
• Decertified the OCAW (now PACE) at Texaco’s Floodway Gas Processing Plant.
• Prevented three attempts by the OCAW to organize Texaco’s Offshore Workforce.
• Designed and administered Compensation and Benefit Programs.
• Implemented peer/management assessment and team-building development programs.
• Demonstrated competence in Employment Laws and Regulations ADA, EEOC/Title VII, FLSA,
ADEA, FMLA, COBRA, HIPPA, ERISA, NLRA, Jones Act, Longshoremen and Harbor Workers Act,
Louisiana and Texas Workers’ and Unemployment Compensation Programs, etc.
• Recognized throughout the corporation for reducing workforce turnover.
• Coached and counseled employees using Employee Development Plans, 360 Evaluation Plans and
Progressive Disciplinary Action.
HAROLD L. BURKENSTOCK Page 3
• Instituted Leadership Development Program to accelerate management career paths and identify candidates.
Promoted individual ownership of career development.
• Implemented the divestiture of the company’s drilling subsidiary. (Annual savings of over $95MM)
• Instituted the Emergency Care Provider Program that provides mobile emergency care services for offshore
personnel by offshore personnel, which greatly reduced lost time from the job, cost of after care, and
disability.
• Integrated Getty Oil Co. Offshore Division workforce with Texaco’s after the acquisition of Getty Oil by
Texaco Inc.
Staff Land Representative Houston, TX
• Developed, presented, leased and permitted in excess of 307 drillable prospects.
• Oversaw Texaco’s participation in South Louisiana, South Texas, and the Austin Chalk Trend generating joint venture prospects with competitors, as well as, funding for multi million-dollar in-house opportunities.
• Negotiated the sales and purchases for Texaco of over $ 175 million in producing properties.
• Raised over $500 million in outside investment capital for exploration activity.
EDUCATION
UNIVERSITY OF SOUTHWESTERN LOUISIANA Lafayette, LA
(Currently University of Louisiana at Lafayette)
BS Personnel Management
Dean’s List,
President’s Club
PROFESSIONAL AFFILIATIONS
Society for Human Resources Management
Human Resources Management Association of New Orleans
American Management Association
ADDITIONAL SKILLS TRAINING
Positive Negotiating Skills Diversity in the Workplace
Labor Management Time Management
Self-Directed Work Teams Employment Law
Labor Relations-HRD Art of Negotiating
FLMA Conferences Employee Empowerment
Change Management Team Building
Supervisory Skills Conferences Computer/Internet Literate
Affirmative Action Conferences Communications Skills-UNO
Total Quality Management State Unemployment Tax
Hiring and Firing Leadership Skills
Substance Abuse Violence Awareness
Six Thinking Hats Sexual Harassment
Top Grading Peoplesoft
SAP
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