Sales or Operations Director level position in new and emerging energy field. Belong to an organization that understands progam delivery to a customer and development of that customer into a loyal customer.
DIRECTOR – SALES OPERATIONS
Growth Strategies / CRM
Process Improvements
Business Development
Strategic Alliances / Turnarounds
Consultative Sales / B2B / B2C
Training / Budgets / Negotiations
Key Accounts
Capitalizing on a broad-base of
experience in operations, including
Lean Six Sigma I generated revenue by
running divisions to positively
impact the top and bottom line in
highly competitive and service-
oriented industries. I have trained
and mentored sales-support
professionals to ensure the highest
level of customer satisfaction.
By creating business opportunities
and launching successful service
operations, I have grown market share
and exceeded corporate expectations.
Forming enduring relationships and
developing strategic alliances to
maximize sales, maintain margins and
gain a competitive edge, have become
hallmarks of my career. My strengths
include:
- Opening new and emerging markets in
competitive environments
- Spearheading new marketing
initiatives to drive/support sales
and increase market share
- Building successful sales support
teams to generate long-term client
relationships
- Delivering superior customer
satisfaction to optimize sales from
existing and new accounts
Described by others as a natural,
results-oriented leader, my teams
consistently deliver top performance
and superior results. In addition, my
mechanical/technical knowledge and
communication skills enable me to
analyze client needs and close deals,
while cultivating long-term
relationships and generating
repeat/referral business.
My credentials include a Masters of
Strategic Studies from the US Army
War College and a BS in Resource
Management/Management Science from
Troy State University. In addition, I
am a Lean Six Sigma Yellow belt, and
have taken numerous leadership, FEMA,
and service sales seminars throughout
my career.
CAREER SUMMARY
Regional Service Sales Manager,
Ingersoll Rand/Hussmann, 2007 to
2009. Recruited to grow service
division sales in 13 state region for
this $13B international/manufacturer
and supplier of refrigeration and
climate control products. Implemented
improved service delivery/customer
loyalty. Led ten Account Managers/one
Salesperson.
Operations Manager, Siemens Building
Technologies, 1998 to 2007. Oversaw
branch service operations for this
$5B+ provider of energy/environmental
solutions, building controls, fire
safety and security systems.
Developed maintenance programs to
improve service delivery/customer
satisfaction. Managed staff of 14
and $5M budget.
Earlier: Served in the US Army
holding positions of increased
responsibilities including,
Colonel/Deputy Chief of Staff,
Engineer; Colonel/Commander –
Engineer Group; Assistant Emergency
Preparedness Liaison Officer;
Regimental/Battalion Observer
Controller; and Engineer Battalion
Commander.
Personal: I am involved in a variety
of community organizations, and I
enjoy running, weight lifting, and
skiing. In addition, I hold a private
pilot license and am an instrument
rated pilot.
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