My job objective is to be hired into a position involving new technology that will be both rewarding and challenging.
Dawn M. Dooley
Westminster, CO
SUMMARY
Highly organized Project Management Professional with ten years experience in professional services Project Management, Business Analysis, and technical sales for an array of CADD, GIS, engineering and design clients in the civil, utility, telecomm and federal government sectors. Results-orientated leader who leads by example, interaction and communication. Team player that builds effective teams and team environments based on mutual respect and accountability. Proven record of process improvement in requirements analysis and project management within a professional services organization.
PROFESSIONAL EXPERIENCE
Bentley Systems Inc, Denver, Colorado 2004-2009
Resource Manager and Project Manager (2007-2009)
Managed a virtual team of software developers and consultants located throughout the US, Europe and South America. Prepared proposals and managed a variety of projects for Bentley telecommunications clients ranging in complexity from software installations and customizations to large data migration and integration projects. Developed project schedule, cost estimates, staffing plans; Audited actual time and expenses in comparison to original estimates and took corrective actions where necessary to keep projects and staff on track.
Received ‘2007 Excellence in Project Execution Award’ for delivering first phase of a Comcast data migration project 25% under budget with a tight delivery schedule.
Received Recognition Award for Initiative and Performance rescuing a US Army Corps of Engineers software deployment documentation project.
Requirements Business Analyst (2004-2007)
Partnered with State and Province Departments of Transportation to analyze business needs, identify project scope, determine schedule, identify risks, document business and technical requirements, build use cases and manage change control processes for web based software development. Communicated design ideas amongst team and delivered presentations to stakeholders..
Awarded commendations the last two quarters for ensuring client satisfaction and client acceptance of the project into production.
Led Bentley Solutions Methodology (BSM) process improvement team to develop standards and processes for project requirements gathering company-wide.
Provided on-site support and training during user acceptance testing for various DOTs and product lines.
Facilitated software design activities among multiple sub-contractors for a multi-million dollar Nevada DOT systems integration requirements project.
Tamarak Consulting LLC, Westminster, Colorado 2003-2004
Owner/President
Provided contract consulting services and custom training for clients who used Bentley’s software products.
Developed requirements and Scope of Work document for a local office of the Federal Highway Administration (FHWA) on the deployment and training of Bentley’s InterPlot software.
Provided year long, on-site Bentley product support and training for American Transmission Company (ATC) in the Milwaukee, Wisconsin area.
Third Millennium Technologies Inc. Denver, Colorado 2001-2003
Instructor/Sales Consultant
Taught over 500 students in the use of CADD, GIS and plotting products as a certified Bentley Institute instructor with a 98% satisfaction rating. Developed CADD and plotting courseware for major software release. Clients included local businesses, FHWA, FAA, Regional Transportation District (RTD), Jefferson county schools and various military installations throughout the US.
DAWN M. DOOLEY Page Two
Bentley Systems Inc, Denver, Colorado 1999-2001
Sales Applications Engineer
Provided pre-sales technical presentations, deployments and training to Bentley’s Transportation and GIS clients.
Delivered Bentley software demonstrations and training to direct groups of customers and for large audiences at various technology trade shows and events including AEC Systems, AIA, and UC-Berkley ranging in size from 40 to 20,000 attendees.
Collaborated with other engineers, developers and product managers to customize data sets to meet the solutions needs of clients prior to the demonstrations.
Wisconsin Department of Transportation, Madison, Wisconsin 1993-1999
CADD/GIS Administrator, Specialist
Managed CADD designers in the creation of highway design plans and right-of-way plats. Integrated the use of GIS and orthophotography into the highway corridor analysis process.
EDUCATION
Professional Certificate, Business Analysis, George Washington University, Washington DC, 2006
BS, Cartography, University of Wisconsin, Madison 1987
PROFESSIONAL DEVELOPMENT
Project Management Workshop – Kepner Tregoe, 2008
Managing IT Projects – ESI, 2005
Essentials of Leadership – DDI, 2007
Logical Data and Process Modeling – ESI, 2004
Bentley Solutions Methodology – Project Management, 2007
How to Gather and Document User Requirements – ESI, 2004
Bentley Solutions Methodology – Consultant, 2006
Introduction to Business Analysis – ESI, 2004
Rational Requisite Pro – Essentials & Use Cases – IBM, 2006
Introduction to Oracle SQL – Oracle, 2001
Introduction to Testing for Business Analysts – ESI, 2006
TECHNICAL SKILLS
MicroStation
ArcInfo - ArcView
VMWare
ProjectWise
SAP
Virtual PC
Descartes
IBM Rational Requisite Pro
Oracle
Bentley Map
Microsoft Project
Bentley InterPlot
Bentley Comms
Microsoft Visio
Sharepoint
PROFESSIONAL AFFILIATIONS
Member – International Institute Business Analysis, 2009
Colorado Licensed Real Estate Associate Broker, 2009
Realtor® , 2009
Member-Colorado Horse Council, 2009
Member – International Institute Business Analysis, 2009
Member-Project Management Institute, 2009
Pursuing PMP and IIBA Certifications
Certified Business Analyst, 2006
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