Over 15 years experience writing, editing, and publishing technical documentation with emphasis on engineering projects, equipment maintenance, process analysis, and software feature development. Strong technical background and excellent writing skills with a history of successful project completion.
Contributing editor, 2008 STC Competition, Distinguished Technical Communication (DTC) Award Winner, BÖWE BELL + HOWELL 6020 Folder/Collector Parts Catalog
EDUCATION
Bachelor of Science, Industrial Management, Clemson University, Clemson, SC
Used FrameMaker to write equipment service, operator, and parts manuals for machinery used to process documents and sort mail. Documented tools used to troubleshoot system parameter settings. Used RoboHelp to create a user interface online help system.
Wrote procedures for using ADP Employee Self Service, Manager Self Service, and eTIME software applications. Created PowerPoint presentation slides. Helped create Captivate eLearning content. Tested user interface and payroll database functionality.
GE Energy
Salem, VA
06/2007 – 09/2007
Technical Writer (contractor)
Documented maintenance and product overview information for wind turbines, industrial controllers, I/O devices, power conversion components, and software configuration tools. Used Visio to create process flowcharts and schematics.
Wrote procedures for hardware and software applications used on the EAGLE 5 signaling platform. Interviewed designated SMEs and project managers for source information. Converted the Commands manual from FrameMaker into an XML database.
Wrote procedures for the operation and maintenance of mechanical and electrical systems. Analyzed equipment specifications to determine critical spare parts. Used SAP to link maintenance procedures and spare parts data to work orders.
Used FrameMaker to write procedures used by system administrators to manage and provision network customer database features. Wrote procedures used to backup, map, and migrate subscriber data between home/visitor location registers.
Wrote ISO-related procedures used to process orders for telecom network equipment and services. Used Visio to create process flowcharts. Converted Interleaf text and graphic files to FrameMaker and Illustrator formats.
Johnson Controls
Durham, NC
04/1993 – 06/1997
Technical Writer (contractor)
Wrote maintenance procedures and SOPs used to operate and maintain equipment used in the research and development of pharmaceutical compounds. Used Visio to create process flowcharts and graphics.
Iowa Electric Light & Power
Palo, IA
06/1986 – 08/1989
Procedure Writer
Wrote maintenance procedures for mechanical equipment used throughout a nuclear power plant. Created overhead crane and lifting equipment inspection checklists. Established torque wrench calibration and relief valve testing programs.
ASTA, Inc.
Solana Beach, CA
01/1985 – 06/1986
Engineering Technician
Gathered information for the creation of the master equipment list during the construction phase of the Clinton Power Station. Performed system walkdowns to verify equipment nameplate data, location and configuration to as-built drawings.
U. S. NAVY
Honolulu, HI
10/1977 – 10/1983
Machinist Mate (Nuclear)
Responsible for the operation and maintenance of propulsion plant systems aboard a nuclear submarine. Supervised steam plant operators during reactor startups and shutdowns. Planned and scheduled maintenance. Requisitioned spare parts and materials.
NukeJobs is a nuclear jobs board that provides nuclear job seekers access to international directories of Nuclear Employers, Nuclear Resumes and Nuclear Jobs such as Nuclear Engineer Jobs, Nuclear Construction Jobs, Nuclear Power Plant Jobs, Nuclear Medicine Jobs, Nuclear Pharmacy Jobs, Nuclear Security Jobs, Nuclear Physics Jobs, Nuclear Reactor Jobs, Nuclear Material Jobs, Nuclear Safety Jobs, and Nuclear Waste Jobs.