LARRY D. NELSON
5460 White Oak Ave. A-328
Encino, CA, 91316
(818) 501-1847 / Lnelson1[at]socal.rr.com
SUMMARY OF QUALIFICATIONS
Extensive leadership experience in technical project management; Guiding the planning, design, and implementation of technology team efforts for business and internal customers in the technology industry: IT, voice, data, video, and wireless networks. Industry segments have included: education, banking, government, health care, insurance, telemarketing, and regulated operating companies.
SELECTED ACCOMPLISHMENTS
As Project Manager for internal and external clients I have developed and managed all aspects of projects in accordance with PMI methodology:
Developed the charter, managed scope document, schedule, delivered timelines, milestones, communication plan & documentation, change control procedures, budgets, risk review, statement of work, work breakdown structures, work packages, and the final acceptance documentation with review for best practice and shared resource documentation
Managed within a matrix organization and team, cross-functional team, dedicated team, within a Project Management Office, with a Functional organization, and in Regional, or local office environment, and as liaison in less structured environments
Managed teams from various disciplines – hardware and software engineering, construction, financial, internal, external, remote, centralized, financial, and contractual
As Project Manager I have supported the Sales efforts in the pre-sale, and post-sale support areas, assisted in Sales presentations, and conducted presentations to stakeholders and upper management for small, medium and large projects, showing progress & value earned
As a Project Manager I have support projects that are new product installation, replacement, and augment ongoing operations and have been liaison to many other divisions
Cost conscious project implementation and support of Branch office locations across US
As part of Project Management Office (PMO) Planned and deployed all phases of Wireless sites for new product market launch using matrix team approach
Relocation of technology based Large Corporate entities within parameters and on time.
Installed a County-wide area network (WAN) T-1 system on time within parameters.
Planned & implemented Campus WANs, outside plant, on time.
Installed major automatic call distributor system, PBX upgrade producing major savings.
Created project timelines and managed a major hospital campus account modernization.
Supported major account development via RFP development, responses, and timelines.
Developed cost justification and business case on Sales projects in terms of ROI.
PROFESSIONAL EXPERIENCE
Hewlett-Packard / EDS / Bank of America / Countrywide Home Loan 2002-Present
Project Manager / Engineer, Voice, Data & IT Provisioning
Managed telecom, data, & IT installations, expansions, operations, emergencies and downsizing of US branch locations (of 10 to 100s per locations) with cross-functional project teams for on-time and within budget; Interfaced with national Carriers, internal local and remote personnel, and external support groups for quality support, provisioning, repairs, and billing can cost containment.
As part of consolidating IT provisioning staff - developed and documented process via swim lane diagrams in Visio and Powerpoint presentations as part of training the team in telecom, data, & IT skills; coordinated development desires with programmers on Remedy and designer project management software needs;
Supported the project based migration of branch locations to MPLS from ISDN, and installation of T-1, DID, trunks, and DSL; Facilitated in the transition process of data, telecom, and IT from Countrywide to Bank of America standards, and then to EDS and HP. Consolidated billing process review, disconnections, and cost savings accrual.
DeVRY University, Keller Graduate School of Mgmt 2001-2002
Professor
Developed classroom and online instruction plans and taught in the areas of : Project Management, MS Project, Wireless Systems Management, Network and Operations Management, Network Strategy & Design, Introductory Telecom, and Business.
NORTEL NETWORKS 2000-2001
Project Manager
Using MS project and project management methods, Managed the Central Office conversion, translation changes, polling, and reporting for Valor Communications. Worked with Sales department on proposal for multi-location ATM deployment bid, and a 150-site switch conversion bid. Coordination with Translations, Polling, Sales, and customer, customer’s engineering subcontractor.
WIRELESS FACILITES INC. 1999-2000
Project Manager
Managed the deployment of a large wireless data transmission network contract for the Los Angeles basin which was part of a National roll-out in all major cities. Assembled and hired project team from various direct and contracted disciplines: RF engineering, Site Acquisition, Zoning, and Construction, Equipment Deployment, Quality Control, Regulatory Compliance. Later the engineering and project expanded to include the San Diego market.
Weekly communication and progress meetings were held to ensure that all were progressing in a timely manner. I was also manager for a wireless building top ring/hub technology for another client utilizing Cisco products.
PAGENET INC., COMMERCE, CA 1997-1999
Regional Program Manager
Managed core business RF projects for Sales/Customers involving site installation, site leases, licensing, acquisition, optimization and testing. Managed Sales/Customer RF maintenance, service issues, developed and implemented project analysis and justification process.
TICKETMASTER, CA 1995-1997
Regional Technology Manager
Responsible for the engineering, operations, planning, and management of regional and headquarters technical personnel. Installed a new Aspect ACDs and agent floor expansion for media event call-ins, Upgraded PBXs, installed a new AS400 emulating IP LAN, made billing improvements of over $200k per year, expanded staff cross training and education, within an e-commerce national telemarketing network.
P. MURPHY / AEROTECH 1993-1995
Project Management
National WAN engineering and provisioning of AT&T T-1s. for major insurance carrier;
Project planning and implementation of a corporate health care company move of over 700 employees – voice, data, AS400, PCs, LAN/WAN connectivity, fiber-optics, cat 5, NT Meridian 81, OcTel voice mail, Andrew/Cabletron hubs – utilizing a project matrix team approach
Manager of OIS, planning for new LAN installations, hiring new CNEs, maintaining voice and data service levels.
ORANGE COUNTY, CA 1992-1993
Chief Engineer and Manager
Project management of an installation of a Countywide 14 node Newbridge T-1 WAN with SL100, SL1s, microwaves and subsequent move of control hub with telecom / data to new data processing center; Staff reviews of engineers and general dept administration.
GTE/GTEL, CA 1988-1992
Major Project Manager, Complex Business Systems,
As part of a PMO for large projects - Developed project timelines, statements of work, and implemented major projects for LA City, LA County Judicial, LA County Hospital locations which involved installing new telecom, data, facility WANs, telephone systems, using fiber-optic hub technology.
Also, prepared responses for major client RFPs on Northern Telecom PBXs, Central office switches.
Union Bank, Los Angeles 1987-1988
Vice President Telecommunications
As Vice President, which required approval by the Board, I oversaw the merger of the voice and data technical staff groups at the new technology facility, and the management of all telecommunications support personnel for the bank locations, engineers, analysis’s, switchboard, and technicians.
EDUCATION
UNIVERSITY OF SOUTHERN CALIFORNIA (USC), Los Angeles, California
MA, Communications Management, Annenberg School of Communications
IOWA STATE UNIVERSITY, AMBASSADOR COLLEGE, Ames, IA, Pasadena, CA
BS, Liberal Arts/Communication
AFFILIATIONS & INTERESTS
TCA Board (Tele-communications Association, So Calif. Chapter) Pres, VP, Treasurer.
PMI Board (Project Management Institute, LA Chapter) VP, Treasurer, Secretary
TECHNICAL ADDENDUM
Sales, Marketing, Development:
Pre-sales and post-sales support, development, return on investment (ROI) analysis
Statements of Work (SOW), time-lines, Work Breakdown Structures (WBS)
PBXs and Wireless Systems Design:
DMS 100, DMS 10,CENTREX, SL100, SL1, Meridian 81, NEC 2400, ETN, Dimension, System 75, 25, ROLM, IBX, Nortel, Mitel, kts, ACDs, IVRs, Aspect, OcTel/Toshiba voice mail, VOIP, CTI
Microwave point to point, Motorola/Glenayre paging transmitters, radio communication,
Building paging systems - code red/blue, Video conferencing - PictureTel,
WAN/LAN Internet IT Transmission facilities:
OC3, DS3, DS0, T-1, 56kb, tie lines, OPX lines, 800 services, commodity lines, MPLS, ISDN
Carrier services from ATT, RCA, MCI, Sprint, PacBell, satellite voice compression circuits,
Cisco product line, servers, firewalls, T-1 multiplexor system
Outside and building cable plant: CAT 3 voice cabling - MDF, IDF, CAT5 data cabling -
Fiber-optic system cabling: single/multi-mode, buffered/loose tube, inner-duct, OTDR testing, token ring, hubs, patch panels,
General facilities systems and infrastructure:
Security, fire suppression, HVAC systems, Battery back-up, Diesel generators
Outside and building cable plant preparation - manholes, trench/slurry, IDF closets, and PBX/computer room design/construction; CAT-5, fiber-optics dark and light, coax cable.
Coordination with CAD drafting engineers, architects, space planners,
Site acquisition, zoning/permitting, inspectors, in regards to new construction.
Computer Systems Design, Operations
IBM Mainframes, AS400, HP, Unisys, high speed printers, Cisco,
FAX and File servers, Web enabled systems
Software
MS Office, Outlook, Internet Explorer, Excel, Word, Access, Powerpoint, Acrobat,Visio, DbIII, Remedy system,
MS Project, SuperProject Expert, Benchmark, Lotus, Paradox, FoxPro,
Primavera TeamPlay Project Manager, Primavision, TeamPlayer,
Call Accounting software: Account-A-Call, SMDR,
Other Education:
BiCSi Training Seminar; RF Transmission and Design Seminar
Western Association of College and University Business Officers, 3 year certificate
Professor of Telecommunications, Project Management, studying for PMP
Planned TCA seminars on T-1, ISDN Network Planning, etc.
Six years of Spanish
References Available upon Request
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