Luis A. Herrera
13307 Lydia Street H 301 438-2083
Silver Spring, MD 20906 M 301 219-9850
Lherrera13[at]yahoo.com
SUMMARY .
Biotech Field Service Engineer, with extensive experience in the installation, repair, modification, calibration, upgrade and preventative maintenance of scientific instrumentation. Proven record of successful service to Biotech companies for more than 15 years. Strong client relationship skills. High degree of customer satisfaction.
EXPERIENCE
Bio Technic Services, Frederick, MD 2009-Present
Field Service Engineer (Contractor)
Serviced Genetic Analysis Instruments: Installation, repair, calibration, Up grade, and
Performed Preventive maintenance in 3100, 3130 and 3730 DNA Sequencers.
Align Lasers and optical systems
Calibrate and adjust digital Cameras
Repair and calibration of Robotics System
Service assistance to Customers
Applied Biosystems, Rockville, MD 2005-2009
Field Service Engineer
Installed, repaired calibrated, upgraded and performed preventative
Maintenance on Genetics Analysis instruments including:
3100, 3130 and 3730 DNA sequencers.
Responded to customer service requested and delivered high quality technical
Assistance and support.
Knowledge of laboratory safety and GLP protocols.
Maintain service parts, tools and test equipment inventory.
Supported Sales Department by assisting with contract initiation and renewal. Recognized for
positively impacting sales performance.
Biovial Technologies, Chantilly, VA 2004-2005
Metrology Technician
Performed troubleshooting, repair, maintenance and calibration of Waters HP 2690/2695
Provided general maintenance and preventative maintenance on dissolution system, oven and
Waters circulation.
Delivered high quality service support to End Users.
Human Genome Sciences, Inc. Rockville, MD 2003-2004
Field Service Engineer (Lab Service Tech.)
Oversaw and managed all chromatography, Mass Spec and Sequencers Instruments. Provided Preventative maintenance and low level repairs.
Maintained equipment history files to track instrument usage and maintenance.
Managed ordering of parts, service manuals and stock parts.
Assisted Lab Technicians with company inventory activities
Applied Biosystems, Rockville, MD 1999-2003
Field Service Engineer
Acted as Production Site Engineer on Celera site through ABI.
Conducted the Installation, calibration, testing and optimization of mass spectrometers and related products.
Identified and resolved contamination issues associated with the charging effects in Mass Spectrometers.
Recovered Quad and TOF failures.
Utilized analysis software and diagnostic utilities to troubleshoot and run verification acquisition for the API QSTAR platform.
Tested and repaired electronic, mechanical, pneumatic, hydraulic, and computer systems for DNA Sequencer.
Conducted calibration of CCD cameras, laser alignments, electronic control systems, robotics and instrument plumbing systems.
Managed tracking system for shipping and receiving service parts.
BIOMEDICAL EQUIPMENT
Certification by Applied Biosystems on the Follow instruments:
Mass Spectrometry Instrument:
API QSTAR-Pulsar Hybrid LC/MS/MS Operator and service training
API QSTAR XL
Mariner Biospectrometry Workstation
Liquid Chromatography:
HPLC Systems
ABI Biocad
Agilent 1100
Parmacia, Akta Explorer
Waters 2690/ 2695 Separation Module
Genetic Analysis Instrument:
3700 DNA Sequencer, and 3700 Sequencer (advanced)
3730 DNA Sequencer
3130 DNA Sequencer
3100 DNA Sequencer
EDUCATION
Pascual Bravo Technology Institute, Colombia, South America
Bachelor’s Degree- Electronics
University San Buenaventura
Certificate in Electronic Education
LANGUAGES
English, Spanish, Portuguese
US Citizen
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