I am searching for a position in Human Resources or Recruiting with a company that will benefit from my experience.
KIMBERLEE DOUGLAS
Objective: Management position, which will utilize my proven experience in Human Resources as well as my experience in Operations and Sales
Experience:
2010 – Present Southern Business Services, LLC – HR Specialist/Director of Marketing and Sales
 Assisting new company with start-up phase. Developing customer database. Creating brochures, flyers, and other advertising materials. Developing marketing campaign for prospecting, presentation and training
 Complete internal audit per customer request with presentation of management reports and tools for future use in internal monitoring. Handled all HR reviews and assignments
2009 - Present Self Employed: Insurance Agent
Peterbilt of Knoxville, Inc. – January 2000 through September 2008
2000 - 2008 General Manager/Human Resources Director
 Consulted with VP and Sr. VP on various HR issues including compliance, 401(k), employee relations and policy development
 Managed HR department and oversaw payroll preparation, safety programs and benefit administration
 Management of total business operations and complete P&L responsibility for a $24 million dollar heavy duty truck business.
 Responsible for management oversight and accountability for 6 Departments – HR, Sales, Finance, Parts, Service and Body Shop.
Operations Manager/Human Resources Director (Promotion to Ops Mgr)
 Consulted with VP and Sr. VP on various HR issues including compliance, 401(k), employee relations and policy development
 Managed HR department and oversaw payroll preparation, safety programs and benefit administration
 Managed the operations of Parts, Service and Body Shop departments for three dealerships - $20 million annually
 Established sales and gross profit budgets annually. Developed tracking tools to ensure targets were achieved.
 Ensured continued training for dealership technicians and parts personnel
 Developed a commission plan for service technicians to pay them for additional sales generated from their troubleshooting abilities
Human Resource Manager: Policy Management, Benefits, and Risk Management
Computer Skills: Microsoft Office, various software, and various business systems
Education: State University of New York
Associate in Science-Business Administration – GPA 3.85
University of Phoenix
BS in Business/Human Resources expected completion March 2011 – GPA 3.92
References: Available upon request
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