Experienced Project Manager with Project / Program / Process improvement skills. Excellent customer service capabilities and dedicated to customer service enhancements. Ability to plan, develop, implement and maintain bid and cost estimates. Develop and maintain project schedules using a variety of project management and analytical tools.
MARK V. SCIULLO
SUMMARY
PROJECT MANAGER / CONSTRUCTION MANAGER / WARRANTY MANAGER / CUSTOMER SERVICE / PRODUCTION MANAGER
Experienced Project Manager with Project / Program / Process improvement skills. Excellent customer service capabilities and dedicated to customer service enhancements. Ability to plan, develop, implement and maintain bid and cost estimates. Develop and maintain project schedules using a variety of project management and analytical tools.
EDUCATION
Bachelor of Science - Engineering (Awarded Scholarship), US Merchant Marine Academy
PROFESSIONAL EXPERIENCE
CONSTRUCTION MANAGER / PROJECT MANAGER 2007 – Present
Issa Homes - Jacksonville, FL - Leading traditional neighborhood builder
• Start – up new residential neighborhood. Assisted in bid preparation and baseline estimates. Reviewed and critiqued project base drawings. Recommended changes as necessary.
• Established and developed local trade base. Developed bid scopes and provided analysis of bids for pricing consistency and completeness. Negotiated pricing with local trade partners.
• Established baseline project schedules. Developed project schedule activities and associated resources. Supervised project schedule maintenance.
• Supervised construction of project models. Provided integrated quality inspections. Prepared site for environmental inspections. Coordinated inspections with county building inspectors.
• Prepared permit packages that included zoning and construction documents. Coordinated contractor and subcontractor registration with county. Supervised and submitted construction permit applications and documents
• Developed and reviewed trade and supplier payment schedule. Reviewed and approved payment applications.
• Reviewed and approved change order applications.
CONSTRUCTION MANAGER / WARRANTY MANAGER / SUPERINTENDENT 2004 – 2007
St. Joe Company - Jacksonville, FL Top 50 residential home builder.
• Supervised trade partners and employees in construction of upscale residential community. Recognized for, and specialized in, closing projects on time and under budget. Supervised project documentation for bids, costs, schedules, customer service and warranty.
• Improved relationships with trade partners that had a direct impact on trade performance. Reviewed project schedules with trades to improve project schedules. Reduced project schedule times by 5%.
• Reviewed and approved trade partner payment applications. Provided input on development and implementation of automated trade partner payment system.
• Developed and implemented warranty process improvement program. Reduced the work load by 50% and improved department efficiencies in 5 major areas with less personnel.
• Enhanced customer service program to improve customer satisfaction. During tenure as warranty manager warranty customer satisfaction improved from 71% to 89% in 9 months time. Closed out one neighborhood with 100% customer satisfaction.
Mark Sciullo Page 2
PROJECT MANAGER / CONSTRUCTION MANAGER 2004
Montecito Investments - Jacksonville, FL Top 10 condominium conversion company in the United States.
• Selected project management software for project scheduling. Assisted in integrating software with accounting system. Developed implemented and maintained project schedule for conversion of apartment community to condominiums.
• Assisted in developing project bid documents. Estimated project baselines. Reviewed trade and supplier pricing. Provided analysis of bids against original estimates. Establish project update meetings on a regular basis.
• Developed new vendor relationships and negotiated related contracts and pricing. Advised trades in developing project schedules. Implemented trade schedules into master schedule. Supervised day-to-day operations of trade contractors. Reviewed payment applications and compared against payment schedule.
SALES MANAGER / GENERAL MANAGER 2002 - 2003
AHS - Jacksonville FL, A privately-held provider of residential repair and handyman services.
• Responsible for direct day-to-day operations of sales and marketing efforts. Reviewed bids for pricing and timing.
• Responsible for project scheduling and operations. Scheduled sales personnel for sales presentations. Scheduled technicians to complete work on time.
• Provided on-site quality inspections. Provided follow-up with customers to assure customer satisfaction.
• Maintained sales and marketing program. Lead sales person in branch for over seven months.
PRESIDENT / BUSINESS OWNER 1995 - 2002
Total Imaging, Inc.. - Jacksonville, FL, A provider of document imaging services, imaging system integration and document management system concentrated on the legal and construction markets.
• Responsible for all facets of the business including production, consulting, system design and installing imaging systems for various customers. Installed imaging systems and trained customers how to use and manage their imaging system.
• Managed imaging service bureau. Marketed document imaging services, imaging hardware and imaging software. Scheduled projects to complete them on-time.
PRESIDENT / CONSULTANT / PRIMAVERA INSTRUCTOR 1992 - 1995
Mark V, INC. - Jacksonville, FL, A project management consulting business providing services to the Industrial, Process, Infrastructural and Energy-related construction sectors.
• Worked on maintenance, construction and environmental projects for large multi-million dollar projects for small businesses up to fortune 500 companies. Projects consisted of commercial and industrial projects ranging in value from $500k to over $30m.
• Provided training in Primavera's P3, Sure Trak, Finest Hour and Expedition and MS Project. A certified program trainer using Primavera products and Microsoft Project. Was a Beta user for P3 and Expedition.
• Assisted clients to develop cost and schedule management systems, consisting of resource development, management, estimating, training and computer systems. Review project estimates for completeness against project schedule.
PROJECT MANAGER /PROJECT SCHEDULE MANAGER / COST ENGINEER 1988 - 1992
Jacksonville Electric Authority - Jacksonville, FL, One of the largest municipal owned electric utility in the United States.
• Project manager for combustion turbine overhauls for multiple units simultaneously. Provide project estimates for projects. Prepared bid documents. Reviewed bids. Approved payments base on payment schedule.
• Developed and maintained schedule and cost data for power plant maintenance shutdowns.
• Led a team that developed and implemented a cradle-to-grave computerized project scheduling system for use within JEA. Developed and maintained a ten-year maintenance shutdown plan.
PROFESSIONAL CERTIFICATION AND SKILLS
Florida General Contractor License - Mold RTP Certification - OSHA safety training - Primavera Scheduling Systems (P3, SureTrak, Parade, Expedition) - MS Project - MS Office - Quickbooks
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