SENIOR HUMAN RESOURCES PROFESSIONAL
* Strategic Business Partner * Customer Focus * Effective Collaborator * Project Management
* Process Improvement * Drive For Results * Leading Teams to Success
* Strong Communication Skills * Hands-On Leader
Human Resources professional with 18+ years of HR leadership experience servicing domestic and international organizations; have managed all facets of human resource; areas of expertise include employee relations, learning & development, recruiting, project management, mergers/acquisitions, HRIS and compensation/ benefits; highly regarded as a strategic HR business partner with internal executives; proven track record in aligning HR programs with corporate strategic imperatives to achieve bottom line results.
Seeking a leadership role in human resources that will leverage my expertise in building trusted partner relationships with my clients; managing multi-functional HR departments, executing strategic operating initiatives and leveraging the capabilities of a talent pool to achieve results.
EXPERIENCE HIGHLIGHTS
MCAFEE, INC., Plano, TX 2005 – 2008
Global technology company with 4,200 employees in multiple U.S. and international locations
Worldwide Director of Human Resources (7/2007 – 2008)
Sr. Human Resources Manager (2005 – 6/2007)
• Member of global senior HR leadership team in a matrix environment responsible for implementing worldwide initiatives; directed team of 8 with oversight for compensation, benefits, organizational development, service center, compliance and automation; represented all aspects of HR functionality while serving as a trusted HR business partner
• Direction and implementation of salary and incentive compensation programs such as career planning, competency management, quarterly promotions, quarterly bonus administration, annual focal project manager, monthly anniversary awards, quarterly recognition awards, and allocation of performance based RSU’s. Participated in compensation surveys (Radford/Mercer), conducted annual market assessment and executive benchmarking to maintain the company’s competitive position, and directed all HRIS compensation efforts
• Led worldwide SWAT teams to design and implement new automation systems, including performance management, compensation and variable pay modules, and SAP systems improvements
• Led vision for and executed new on-boarding and new hire orientation program; supported 33 countries in rollout and application; results included reduction in cost per hire by 17% and increased productivity
• Redesigned HR intranet site; increased navigation capabilities and enhanced user interface; strengthened HR messaging including emphasis on best practices and program offerings
• Strategically restructured benefits including 401(k) administration, achieving 25% reduction in expense
CARREKER CORPORATION, Dallas, TX (now Fiserv, Inc.) 1997 – 2004
Software development and financial consulting company with 800 employees in multiple U.S. and international locations
Corporate Human Resources Manager (2000 – 2004)
Human Resources Manager (1997 – 2000)
 Managed team of nine HR professionals in multiple U.S and International locations to deliver comprehensive HR programs and initiatives; managed employee relations, recruiting, HRIS, compensation and benefits, 401(k) administration, compliance, performance management and learning & development programs to include competency management, career and succession planning, and training
 Direction and implementation of salary and incentive compensation programs such as mentor program, career and succession planning, in-house competency management, monthly promotions, quarterly bonus and variable administration, monthly anniversary awards, and quarterly recognition program. Participated in compensation survey (Culpepper), conducted semi-annual market assessment to maintain the company’s competitive position, and directed all HRIS compensation efforts to include extensive competency and performance based reports to analyze competency improvements
 Served as EEO, AAP and HIPPA officer; grew company from 125 to >800 employees
 Significant contributor in providing strategic HR solutions to senior and executive management; served on investment and cost reduction committees; participated in executive meetings and successfully presented analyses and HR program recommendations to C-suite executives and Board of Directors
 Implemented PeopleSoft based HR software modules (8.1 to 8.4); increased overall HR efficiency and productivity; managed rollout of employee/manager self-service functionality and recommended service upgrades
 Introduced and executed new, innovative HR programs, resulting in significant cost savings; programs included restructuring of key benefits programs (20% reduction), employee referral program ($300k reduction in recruiting costs), and strategic approach to budget management, reducing budget by 15%
 Identified, rationalized and implemented AchieveGlobal leadership training program to address and align business results with core competencies; allowed for transformational corporate-wide cultural shift to learning and performance-based environment
 Provided HR oversight for start-up international business subsidiaries; strong HR leadership in a rapid growth business (400% over 4-years) to include acquisitions, led to successful IPO
FISERV, INC., Dallas, TX 1993 – 1996
World’s largest service provider of technology, systems and solutions to diverse financial & insurance clients; 8000 employees in multiple U.S. locations
Division Vice President, Human Resources (1995 – 1996)
Sr. Human Resources Manager (1993 – 1994)
 Provided top-level HR leadership for 1,000 employees in the government services division; managed 6-person high performing team delivering comprehensive HR deliverables and programs; managed employee relations, recruiting, compensation and benefits, stock option program, compliance, learning & development and performance management
 Direction and implementation of salary and incentive compensation programs such as career and succession planning, quarterly gain sharing, quarterly promotions, quarterly bonus administration, monthly anniversary awards, quarterly recognition awards, annual employee stock purchase plan, and annual employee stock awards. Participated in multiple compensation surveys to obtain as much current market data as possible to bid for monthly government contracts
 Analyzed, prepared and defended lawsuits; served on depositions and trial interrogations
 Led the organization through two successful mergers/acquisitions; managed due diligence and details related to integration of HR systems, people and programs
 Effectively recruited 200 employees in two months to staff a government contract
OTHER EXPERIENCE
HOME SPORTS NETWORK, Irving, TX 1990 – 1993
Regional sports network a company with 300 employees in multiple U.S. locations
Human Resources Manager
 Hired to launch company’s first HR department; handled all recruiting efforts, created formal employee files, policies and procedures, executed an Affirmative Action plan, negotiated and implemented a comprehensive benefits program, market based compensation plan, and implemented an in-house HR, payroll, and accounting system (J.D. Edwards)
Aetna, Irving, TX 1987 – 1990
Major global health insurance company with over 26,000 employees in multiple U.S. and international locations
Human Resources Specialist
 Key achievements included redesign and launch of comprehensive benefits programs; key team player on projects including redesign of compensation structure (hay system) and serving as project lead for an in-house J.D. Edwards human resources system implementation and managing HR workforce implications resulting from 4 successful mergers/acquisitions during tenure
EDUCATION
COLUMBIA SOUTHERN UNIVERSITY, Orange Beach, AL
M. Sc., Business Administration & HR Management; Magna cum Laude
B. Sc., Business Administration & HR Management; Magna cum Laude
Associates of Applied Science, Business, cum Laude
OTHER
Certifications: Certified Trainer (AchieveGlobal); Certified Human Resources Manager
Applications: PeopleSoft, SAP, SuccessFactors, J.D. Edwards, ADP, Ceridian, Citrix, Crystal, Microsoft Office
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