Looking for a job with a lot of multi tasking duties, and opportunities to learn new skills that will help me grow with the company.
Summary of Qualifications
Coordinator professional with demonstrated strengths in the automotive and telecommunications industries. Over fourteen years experience coordinating, scheduling jobs, job costing, invoicing, accounts receivables, and administrative support to various departments. I also have over three years experience in documentation, quality systems and international relations. Practical knowledge of shipping and receiving locally and internationally.
Professional Experience
Pridgeon & Clay, Inc. 2004 - 2009
(700-employees automotive die stamping company)
EAM Coordinator
• Set up and maintained inventory records in EAM database.
• Ran all stock replenishment for Tool Room and Maintenance, reviewed parameters and adjusted as needed.
• Created/maintained financial reports for Maintenance and Tool Room.
• Entered and received purchase orders for tooling and maintenance parts.
• Contacted suppliers for quotes and delivery of parts.
• Worked closely with the Accounting Department to resolve any billing issues with vendors.
• Processed and assigned proper coding to all heat treat and coating invoices.
• Created work orders for Maintenance and Tool Room and maintained monthly work order reports.
• Set up and maintained tooling preventative maintenance templates, instruction lists, and equipment lists in EAM.
• Produced various reports, measurable charts and provided general clerical assistance to support the Maintenance, Tool Room and other departments.
• Called in contractors under emergency conditions.
• Worked with outside contractors regarding liability insurance.
• Entered/maintained all new equipment and die information into EAM.
• Provided backup to Inventory Control by creating and maintaining QAD item masters, bill of materials, and routings. Also processed reject, rework and scrap cards.
Customer Service Coordinator
• Input customer orders and RMA requests on a daily basis.
• Assist customers needing answers to questions, concerns, or product information.
• Perform various accounting duties such as invoicing and credit memos.
• Contact distributors and dealers to provide updates on freight orders.
Robert Bosch Fuel Systems Corporation, Kentwood, MI 1999 – 2003
(1200-employee diesel automotive plant)
Prototype Coordinator
• Scheduled and coordinated shipments of injectors and pumps to customers in ten different countries.
• Created and updated new work instructions, which helped to better maintain product releases, prohibitions, and ECR’s.
• Processed ECR’s, product releases and prohibitions and maintained database to ensure paperwork was filled out properly and in a timely manner.
• Created and maintained work instructions and quality operating procedures for the Prototype Department.
• Provided various estimates/quotes to customers within 24 hours or less of request for quote.
• Performed shipping, invoicing, and job costing duties within the Prototype Department on a daily basis. Also assisted other departments when requested.
• Maintained computerized inventory of components and office supplies to ensure enough material was always on hand.
• Purchased sample components for prototype jobs on the same day of receipt of the quote for the components.
• Created, organized, and set up an information center for manuals, which created better access to needed information and less time searching for it.
• Assisted in keeping on time delivery goal for Prototype above 85%, and customer returns at 0%.
• Maintained weekly and monthly reports to keep department, as well as, entire company updated on prototype deliveries and issues.
Moss Telecommunications Services, Grand Rapids, MI 1994 – 1999
(40-employee telecommunications company)
Operations Coordinator
• Assisted in scheduling and coordinating jobs when Operations Manager was unavailable.
• Performed various accounting duties such as invoicing, job costing, accounts receivables, and collections.
• Provided customer service and support on a daily basis.
• Created Visio Professional documentation for customer jobs to ensure computer and telephone cables and jacks were installed in correct locations.
• Assisted in payroll and inventory when needed.
Education
Some College Experience – Grand Rapids Community College
Grand Rapids, MI
High School Diploma – Forest Hills Central High School
Grand Rapids, MI
Software Proficiencies
EAM, QAD, AS400, PRMS, Future III, ASMUS, IBAS, ASN, BPCS, AccPac Plus, Visio Professional 5.0, Vista, Main Saver 6, Microsoft Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, EDI, some WordPerfect.
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