To establish a leadership position with a business that is looking for an individual that can provide the following strong points: Innovation in achieving stretch goals in business operations. Well focused on teamwork and empowering others in order to meet business goals. Allowing for a work environment that promotes Planning / Priority Setting and Problem Solving for business and individual success.
High emotional intelligence aimed at meeting customer’s needs.
Highly motivated to surpass quotas and attain goals.
More than 10 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, utility design issues, planning / implementing proactive procedures and systems to avoid problems with field construction crews.
Solid computer skills with excellent knowledge in Microsoft Excel, Word and Microsoft Power Point Presentation.
A team player, acknowledged as a “Total Quality Customer Service Professional.”
Maintain SOX compliance procedures with contract accounting and handling.
Proven ability to coach employees.
Understand importance of public relations in reaching company goals; self-motivated and energetic with strong problem solving, organizational and leadership skills.
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