Expeoenced Perogram/Project Manager seeks challenging career opportunities in IT Technology and Change Management/Process Improvement.
Solutions oriented senior level professional who excels at Project and Change Management. Managing projects, collaborating with project teams, interfacing with clients, deploying technology and re-engineering processes. Creative thinker and analytical problem-solver with demonstrated ability to manage multiple projects from planning through execution, completion under the pressure of fast-paced, time-sensitive environments. Exceptional interpersonal communicator who effectively interacts with clients and all levels of management. Decisive, energetic, focused team leader who leads high-performing teams through implementing change and improvements.
Strengths and Core Competencies
â€¢ Project Planning & Execution â€¢ Full lifecycle development â€¢ Quality Assurance Strategy/Process
â€¢ Project Tracking & Reporting â€¢ Development Plans & Schedules â€¢ Conflict Management
â€¢ Tactical/Strategic Planning â€¢ Process Change/Improvement â€¢ Compliance & Performance Management
A results oriented leader skilled in problem solving and managing multiple projects. Strong analytical, listening, communication, computer and interpersonal skills.
B.S. Chemistry, South Carolina State University
PMP in progress
MS Word, PowerPoint, Excel, & Access, MS Project 2003 and Outlook, Lotus Notes & Visio
PROJECT MANAGER II 2009 â€“ Present
BlueCross BlueShield of South Carolina â€“ Columbia, SC
Managed Strategic focus enterprise IT projects and teams managing work efforts for IT finance, Human Resources and Legal with budgets exceeding $10 million dollars ranging from 450 to 10,000+ man-hours.
â€¢ Successfully managed Webpack services conversion to SOA on zLinux eliminating 160 servers.
â€¢ Successfully lead R&D of IT solutions and lead solution implementation from POC (Proof of Concept to production (increasing system capacity and data processing 240%).
PROJECT MANAGER II 2008 â€“ 10/2008
Wachovia Corporation â€“ Charlotte, NC
Managed IT project teams to meet objectives from post design to production involving technology, process, & organizational change initiatives. Managed moderate to complex projects in scope and complexity. Coached, mentored and consulted with sponsors, and leadership to produce best business case value. Provided high level planning and management. Identified and established priorities and deadlines and monitored project financials to maintain quality of service. Developed project plans (MS Project), completed updates, developed compressed schedules and determined critical path and critical path tasks. Evaluated and reported progress (status reports) in terms of quality, financial and performance metrics to Program Manager and stakeholders. Scheduled and conducted project control meetings. Provides consultation on complex solutions, process improvement, work flow, key dependencies and impacts critical to quality.
â€¢ Effectively managed nine member project team (2 Business Analyst, Project Coordinator, Technical Lead, Technical Writer, Software Architect, Moss Developer, .Net Developer, WSS2) from design to production.
â€¢ Completed project ahead of schedule, maintaining high quality and within budget.
â€¢ Effectively managed risk, issues and project change control.
PROGRAM MANAGER â€“ OPERATIONS
Alexander Youth Network- Corporate Headquarters, Charlotte, NC 2005-2008
$20 million Organization
Manage corporate wide multi-site operations, facility and capital projects, insurance and risk management programs and processes. Manage projects and communicate processes for analysis, scheduling and decision making for assignment and project priorities. Directing project implementation (scope, plan, budget and status reports). Provide overall governance and guidance to project teams. Create, maintain and enhance processes associated with engagement, compliance and quality.
â€¢ Leader, corporate HIPAA Security initiatives across all data management platforms.
â€¢ Project Manager for CMMS implementation (web based capital project management and asset management/tracking).
Victor Eaddy Page Two
PROGRAM AND PROJECT MANAGEMENT
Business Consulting 2003-2005
Risk Management Consulting Principal
Implemented, developed, and deployed resources and processes for risk management. Created and managed aggregate roadmaps of project portfolios. Established, published and monitored portfolio performance metrics. Created, maintained and enhanced processes and systems managed by the PMO business enterprises.
â€¢ Utilizing â€œSix Sigmaâ€ methodology, averted projected growth in losses of $460,000 and reduced losses below the prior yearâ€™s level by $300,000. Streamlines processes improving vendor/contractor management and monitoring CTQâ€™s (Critical to Quality). Total savings in 12 months $760,000.
NORTH AMERICAN PROGRAM MANAGER
Continental Tire North America, Inc.-Corporate Headquarters, Charlotte, NC 2001-2003
$4 billion subsidiary of Continental, AG, $13 billion major automotive components supplier.
Directed risk management systems and processes across the organizations footprint. Directed project development, implementation, scope and budget. Strategic resource to senior executives on operational risk management, risk mitigation, mitigation and cost reduction.
â€¢ Drove process of corporate change establishing new vision and attitude of employeeâ€™s and management regarding risk management as an integral part of business operations. Established accountability, performance metrics and management reporting guidelines based on leading indicators.
â€¢ Managed the national insured and self-insured insurance and claims management/claims litigation programs with budgets exceeding $10 million annually, reduced costs $1.1 million in 18 months.
â€¢ Domestic project leader of global integration of SAP risk and materials management module for regulatory reporting and compliance.
â€¢ Member Global management team implementing policy for operations world wide.
â€¢ Managed $120 million multi-state risk reserve fund ensuring state regulatory compliance.
Coca-Cola Bottling Company Consolidatedâ€“ Corporate Headquarters, Charlotte, N.C. 1999 â€“ 2001
$1.2 billion corporation, second largest bottler nationally
Corporate Tax and Finance Department/Risk Management Division
Risk management resource to Division VPâ€™s and GMâ€™s with joint P&L accountability managing and implementing business unit projects.
â€¢ Developed and implemented comprehensive training program for 750 employees in three months reducing losses 10%.
â€¢ Implemented new risk management strategies at four facilities, developing risk mitigation plans through multi-site teams.
â€¢ Championed implementation of Computer Based Training project to meet regulatory compliance for 2500 employees saving $7.5 million dollars (in non-production down time) versus traditional class room training methodology.
The City of Charlotte - Charlotte, N. C. 1991 - 1999
$1.8 billion municipality Finance Department/Risk Management Division
Business partner with Business Unit Leaders directing organization compliance with state and federal regulations, and implementing processes improvements that reduce costs and improve efficiency.
â€¢ Directed process improvement project restructuring City of Charlotte Finance Departmentâ€™s Account Payables system to computerized format.
â€¢ Lead process improvement project implementing voice technology for the customer service unit for the City of Charlotte Finance Departmentâ€™s Revenue Division.
â€¢ Implemented management and employee cross functional risk management teams reducing â€œloss driversâ€ 50% in one year and lowering operational costs 38%.
â€¢ Implemented enterprise wide training and development school. Developed course curriculums and presentation protocols to meet diverse learning requirements. Designed, delivered and evaluated the success of training courses; assessed participant feedback and continuing on-the-job knowledge of department participants improving productivity 50% and generated cost savings of $900,000.
Training and Education
â€¢ Project Management â€¢ Six Sigma Methodologies for Quality and Operational
â€¢ Change Management Excellence
â€¢ Statistical Analysis â€¢ Continuous Process Improvement
â€¢ Psychology of Adult Learning â€¢ Presentation Design & Development
â€¢ Process Mapping & Flow Diagrams â€¢ Team Building and Facilitation
â€¢ Quality Management â€¢ Managing Conflict & Conflict Resolution
â€¢ Building Consensus â€¢ Financial Budgeting and Forecasting
â€¢ Project Management Professional Certification in Progress
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