PROFILE
Passionate about developing teams that work together efficiently to get the job done. I enjoy working on ways to improve operations, processes, metrics, and workflows.
Business professional with expertise in project management, financial management, and the design and implementation of IP Telephony and LAN Networks. Extensive experience in product strategy, technology management, and risk management, with additional strengths in: strategic planning, negotiation, client needs assessment, and network design.
SKILLS SUMMARY
METHODOLOGIES & STANDARDS Generally Accepted Accounting Principles (GAAP), Financial Accounting Standards Board (FASB) Capability Maturity Model (SEI-CMM), Six Sigma, Systems Development Life Cycle (SDLC)
SUBJECT MATTER EXPERTISE & OTHER SKILLS Project Management, Product Strategy & Management, Risk Management, Business Analysis, Client Needs Assessment, Strategic Planning, IP Telephony & LAN Services, Network Design, Call Processing Architecture, E911 Services, Vendor Management, Contract Negotiation
OPERATING SYSTEMS & SYSTEM UTILITIES Windows NT, 2000, XP, Vista; MacOS Leopard and Snow Leopard
NETWORK SYSTEMS & TECHNOLOGIES Voice over Internet Protocol (VoIP), LAN
COMMERCIAL SOFTWARE MS Project, MS Excel, MS Word, MS PowerPoint, OpenOffice, NeoOffice
LANGUAGES & DEVELOPMENT TOOLS SQL, COBOL, HTML
EXPERIENCE
Consultant
Developed Program Management Office for Service Assurance organization in Northeast RBOC Consumer DSL business.
> Supported Bid and Proposal for enterprise VoIP support for Southeast RBOC
> Developed requirements document to support the conversion of redirection and network server application functionality to IP Multimedia Subsystem environment for major LD carrier
Project Risk Review Manager
Assessed systems development processes for adherence to Bank Policy and to SDLC methodology, for a diversified financial institution that offers corporate banking, international banking, personal and private banking.
> Monitored projects to ensure they remained within Bank tolerance levels for budgeted time and financial constraints, and exhibited proactive risk mitigation planning
> Recommended changes necessary for project managers to more effectively manage/mitigate risks
> Identified flaws in Systems Development project that delayed project development and made it financially unsound
Small Business Management Consultant/ Network Solutions Director
Founder/Managing Director of a professional services firm offering consultation on voice, data, and converged network project services in addition to general management consulting services.
> Assisted business owners in all facets of their business. Strategic management, Marketing, Sales, Operations, Planning; Directed implementing organization’s strategic goals and objectives; With the chair, enabled the Board to fulfill its governance function,
> Directed and led organization's philosophy, mission, strategy, and its annual goals and objectives.
Major Accountabilities:
> Board Administration and Support
> Program, Product and Service Delivery
> Financial, Tax, Risk and Facilities Management – Recommends yearly budget (as developed by CFO organization) for Board approval and prudently manages organization's resources within those budget legal and regulatory guidelines
> Human Resource Management – Directs HR Executive in managing the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations.
Senior Accountant
> Prepared Financial Statements for all divisions.
> Consolidated company-wide expenditures for telecommunications which resulted in reduced number of vendors from 35 to 7, saving $750K annually
> Identified and reduced expenditures sufficiently to pay for the new network described above, with no increase to the IT and Telecom budgets
Senior Specialist - IP Telephony and LAN Service / Project Manager / Product Manager
Led development of IP Telephony and LAN Service for a prominent telecommunications company that offers voice, data and networking solutions for enterprise-level businesses, government, and wholesale services. Supported bid and proposal responses to support client needs.
> As Subject Matter Expert for IP Telephony, identified client requirements for technically complex enterprise voice and data networks
> Developed the repeatable processes to facilitate selling the Service to manage networks of the company’s Global 3000 clients, realizing $2M in revenue over the past three years
EDUCATION
> Pace University, New York, NY – MS (Information Systems)
> University of VT, Burlington, VT – BS (Finance)
CHRONOLOGICAL LISTING
IPComm Solutions, LLC dba Immediate Solutions. Dec 2004 - Present
BusinessEdge Solutions, Inc. (Now part of EMC Corporation) One Tower Center Boulevard, East Brunswick, NJ, 08816, 732.828.3200. Oct 2005-Mar 2006.
AT&T, Inc. 55 Corporate Drive, Bridgewater, NJ 08817. Aug 1999-Sep 2004.
Citibank, NA. 111 Wall Street, New York, NY. Jul 1998-Jul 1999.
Stuart Dean Co., Inc. 450 Seventh Avenue, New York, NY, 10123. 212.273.6900. Nov 1988-Jun 1998.
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