Qualification Highlights
• 10 years experience in the Service industry including General Manager, Project Manager and Consultant for multi-properties in the Hospitality and Health Club industries.
• Expertise in strategic planning, creating operations systems, market plan execution, setting and obtaining new performance goals, cost containment, budgeting/finance, customer service, and staff training, supervision and mentoring.
• Highly skilled in P And L management, pricing strategies, competitor and market analysis, staffing, purchasing and vendor relations, management reorganization and targeted marketing.
• Quick study with an ability to rapidly achieve organizational integration, easily assimilate job requirements and aggressively employ new methodologies. Energetic and self-motivated team player/builder. At ease in high stress, fast-paced environments with emerging and multiple responsibilities.
• Excellent leadership, management, oral/written communication, interpersonal, intuitive, and analysis skills. Thrive in both independent and collaborative work environments.
• Known for developing and executing innovative corporate policies and procedures. Proven track record of increasing revenues, streamlining workflow and creating a team environment to increase productivity.
Professional Experience
Project Manager (Nov 2008 to present)
United States Air force Lodging
• Work with Vendors and contractors assigned to the project
• Assure safe, timely and professional completion of interior design projects for facility
• Comply with all applicable federal, state and local laws, regulations, ordinances and standards related to environmental matters, OSHA standards for safety and prevailing wage rate determination.
• Schedule and oversee project activities to meet the requirements of the Statement of Work (SOW).
• Schedule all activities in a manner that does not interfere with normal base operations or endanger project completion schedules.
• Responsible for oversight of all work accomplished as part of the project, including but not limited to, tracking the progress of all orders, finalizing all field specifications, scheduling final delivery, receiving, unloading & assembling items, all onsite management of the installation project, conducting walk through inspections after major phases of the project, vacuuming all debris, wiping down all furnishings & disposing of all rubbish.
• Schedule and oversee furniture, lighting, artwork, flooring installation, wall treatment installation, and draperies/bedcovering installation.
• Resolve all inter-contractor conflict.
• At all times keep the work area, including storage areas free from accumulation of waste materials.
• Conduct an independent walk-thru to identify discrepancies after project completion.
• Joint walk-through inspection with LM and/or other contractors to create a punch list of discrepancies location
Holiday Inn Express
• Supervised & Coordinated complete PIP renovation of 77 room hotel
• Responsible for the day-to-day operations of the hotel in addition to relaunch and renovation
• Provision of all project documentation, contracting paperwork and accounting documentation. Scheduling of resources and subcontractors, negotiations, subcontract and purchasing negotiations, submittals, change order development, and project cost control. Coordination of punch list, final closeout
• Project budgeting, programming and scheduling. Maintain Owner, Architect, Subcontractor and Vendor relations. Brand specifications/standards compliance and negotiation. Oversight of construction and installation.
Country Inn & Suites
• Supervised & Coordinated renovation of water damaged property
• Work with Vendors and contractors assigned to the project
• Assure safe, timely and professional completion of interior design projects for water damaged areas
• Comply with all applicable federal, state and local laws, regulations, ordinances and standards related to environmental matters, OSHA standards for safety and prevailing wage rate determination.
• Provision of all project documentation, contracting paperwork and accounting documentation. Scheduling of resources and subcontractors, negotiations, subcontract and purchasing negotiations, submittals, change order development, and project cost control. Coordination of punch list, final closeout
• Project budgeting, programming and scheduling. Maintain Owner, Architect, Subcontractor and Vendor relations. Brand specifications/standards compliance and negotiation.
• Oversight of construction and installation.
General Manager, Hampton Inn (July, 2007 to October, 2008)
• Responsible for the day-to-day operation of hotel with an emphasis on sales, development of staff and quality assurance.
• Responsible for all Operations, Sales and Marketing, Revenue Management and Financial/P&L management.
• Direct and managed staff to achieve 100% guest satisfaction and profitability.
• Manage all labor costs and property level expenses
Director of Sales & Operations, Smart Body 24/7 Health & Fitness/Tiger Health (April, 2003 to June, 2007)
• Complete recruitment, training and management of health club employees ranging from 5 to 60 team members per location
• Conducted outside mass marketing strategies (direct mail, door hanger, telemarketing, radio, lead boxes and T.V.)
• Responsible for the design, set up, implementation and maintenance of health clubs ranging from 2,000 sq ft to 65,000 sq ft. (site location, lease negations, build outs, permitting, project management and preventive maintenance)
• Responsible for complete management, implementation and structuring of all sales systems for the entire sales and customer service staff at ten different club locations throughout the U.S. (Franchise sales, Consulting agreement sales, membership sales, retail sales and personal training sales)
Education
Youngstown State University (Business Management)
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