A challenging leadership position where I can contribute strengths in general management, business and process development, strategic planning, and employee maturation to expand and penetrate existing/new markets while escalating both operational performance and company profitability.
L. Todd Fletcher
3213 Forester Way Plano, TX 75075
972.596.2353 (home) ~ 813.753.9454 (cell) ~ mrltfletcher[at]aol.com
OBJECTIVE:
A challenging leadership position where I can contribute strengths in general management, business and process development, strategic planning, and employee maturation to expand and penetrate existing/new markets while escalating both operational performance and company profitability.
QUALIFICATIONS:
An innovative, ISO certified, operational executive with expertise in distribution logistics and operations, process re-engineering, organizational connectivity and strategy realization. Accomplished in creating business partnerships with an emphasis on strategic planning and resource allocation resulting in significant cost savings and improved operating efficiencies. Proven abilities in the following areas:
•Infrastructure Development •Inventory Control/Planning •Organizational Realignment
•Cost Containment/Avoidance •Operations Administration •Strategic Planning/Analysis
•Transportation/Logistics •Customer Service Management •Employee Relations
ACHIEVEMENTS:
•Spearheaded the successful turn-around of multiple facilities through the evaluation and betterment of personnel, procedures, and industry-related technologies. Result: President’s Award for Operational Excellence, Most Improved Facility of the Year, Most Improved Facility of the Quarter.
•Exceeded/Maintained/Strengthened budgetary and operational metrics by thoroughly and continuously analyzing and improving upon personnel, cost containment initiatives, and operational enhancements. Result: Total operational budget within 2% to 3% of sales with savings of over $60K in corrugated expense and $30K in process/manning enhancements.
•Improved operational processing accuracy to record levels through heightened employee accountability and process/continuous improvement measures. Result: 60% reduction in facility processing errors resulting in $300K in savings.
•Translated Business Needs into an effective software application by developing a strategic plan that incorporated automation into areas where manual processes existed. Result: 25% increase in overall facility productivity.
•Demonstrated an exceptional ability to learn quickly and accurately by completing the rigors of Naval Nuclear Power Training. Result: Graduated in the upper 10% and selected as a Nuclear Staff Instructor due to superior ability to apply theories to practical situations. (The Naval Nuclear Power Program has been ranked as one of the 10 most difficult programs in the US Education System).
•Conceptualized/Authored/Developed automated interfaces between two independent systems through the assessment and determination of operational inefficiencies. Result: Reduction in inbound processing labor hours by 24 hours per day and identification and correction of a $1M unit of measure discrepancy.
•Engineered/Implemented an Inventory Cycle Count Program by developing the strategy, assigning the areas to be incorporated and writing/establishing the program. Result: 99.92% Inventory Accuracy with a less than 1% Physical Inventory dollar variance over Southeast Region.
•Established superior human relation’s management program by enforcing and upgrading existing company policies and designing an extensive software application for HR Employee Management. Result: Less than 1% turnover rate for 70+ employees and 500+ days of accident free operations.
PROFESSIONAL EXPERIENCE:
PRESIDENT ~ THE FLETCHER GROUP ~ TAMPA, FL
Direct all aspects of consulting services specializing in all logistical/operational areas; as well as, custom software/application development for small to mid-sized companies. Consulting areas include, but are not limited to, asset inventory management, equipment logistics, transportation and freight, oversight of multiple operations, all warehousing/distribution operations, demand planning, production forecasting, system implementation, software development and technological implementations, sourcing and procurement services. (12/2008 to Present)
DIRECTOR OF ENTERPRISE OPERATIONS ~ THE EXPO GROUP ~ IRVING, TEXAS
Direct all aspects of Company logistics and operations throughout the United States. ($40M IN REVENUE / $6.0M OPERATING BUDGET) Responsibilities include, but are not limited to, rental and asset inventory management, equipment logistics, transportation and freight, oversight of operations on job sites, satellite offices’ compliance and management, all
warehousing and distribution operations throughout the United States, direct P&L responsibility, demand planning, production forecasting, system implementation , software development and technological implementations. Evaluate, Recommend, and Implement systems and procedures to efficiently operate the warehouse and transportation operations including warehouse management systems, transportation management systems, optimization software, routing software, and other systems to enhance operational performance. Reporting Departments include Field Operations, Corporate and Branch Operations, Transportation, Graphics design and production, and Inventory Control. Reporting Distribution Centers include Dallas, Texas; Irving, Texas; San Jose, California; Las Vegas, Nevada; Chicago, Illinois. (2005 – 12/2008)
DISTRIBUTION CENTER MANAGER ~ EDWARD DON & COMPANY ~ FORT LAUDERDALE, FLORIDA
Direct logistical operations throughout the state of Florida across multi-facilities ($150M in Revenue / $5.0M Operating Budget). Established goals and objectives, developed policies and procedures, and enhanced automated systems. Oversaw manning, budgets, local vendor selection, carrier adherence to agreements, facility layout, building and equipment maintenance, and communication between Florida Facilities and Corporate Offices on all issues. Reporting departments included Local Customer Service, Delivery, Operations, Maintenance, and Inventory Control. (2004 – 2005)
GENERAL OPERATIONS MANAGER ~ CORPORATE EXPRESS ~ MIAMI, FLORIDA
Direct the operations of the Miami Distribution Fulfillment Center ($100M in Revenue / $3.0M Operating Budget). Performed in a similar capacity as the Edward Don & Company Distribution Center Manager position described above for one of the world’s leading marketers of office products and business supplies. Reporting departments included Customer Service, Delivery, Operations, Maintenance, Inventory Control, Furniture Installation, and Furniture Delivery. (1999 – 2004)
BUSINESS MANAGER ~ W. W. GRAINGER (GRAINGER INTEGRATED SUPPLY) ~ ORLANDO, FLORIDA
Provided complete MRO services for Universal Studios Florida, including two regional theme parks and a nighttime entertainment complex. MRO services encompassed Business Process Re-engineering, Integrated Procurement Services, Integrated Inventory Services, Supply Chain Management, Tool Crib Management, Information Management, SAP Operating System, and an Internet-based Electronic Procurement System. Controlled a $20M procurement contract with a $1.5M cost-savings guarantee. (1999 – 2001)
GENERAL OPERATIONS MANAGER ~ ANGELO BROTHERS COMPANY ~ JACKSONVILLE, FLORIDA
Directed the operations of the Jacksonville Distribution Center ($40M in Sales / $2M Operating Budget). Performed in a similar capacity as the Corporate Express GOM position described above for one of the world’s leading marketers of quality decorative electrical and lighting products, including light bulbs, lighting fixtures, and specialty lighting accessories. (1997 – 1999)
SHIFT SUPERVISOR ~ UNITED STATIONERS SUPPLY COMPANY ~ JACKSONVILLE AND FORT LAUDERDALE, FLORIDA
Supervised 40+ employees in all facets of warehouse operations including inbound processing, stocking/replenishing merchandise, order processing, shipping, and inventory control for two regional distribution centers ($90M in Sales / $22M Inventory Accountability / 26K Stocking Units). (1995 – 1997)
NUCLEAR SPECIALIST ~ UNITED STATES NAVY ~ KINGS BAY, GEORGIA
Coordinated and Managed the quality assurance program for a Naval Nuclear Submarine including drafting procedures for both scheduled and emergency repairs. Served as a technical instructor in all aspects of Nuclear Power generation incorporating theory, operations, and maintenance of plant facilities. Adapted to the rigors of Naval Duty aboard two Trident Class Nuclear Submarines. (1987 – 1995)
EDUCATION:
UNIVERSITY OF THE STATE OF NEW YORK
Bachelor of Arts
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