To find a challenging creative marketing position.
Melissa Howell
Experience:
Michigan State Medical Society, East Lansing, MI – a medical association with over 15,000 physician members
1999 to 2009
Chief, Member Services – 2006 to 2009
· Outside business-to-business sales to recruit physician members
· Onsite customer service support to our member physicians to help them run their practices efficiently
· Created and implemented marketing campaigns based on current issues in the medical field
· Wrote promotional and sales material
· Used social networking tools to reach target audiences
· Led an interdepartmental marketing team
· Worked closely with our board members to answer questions regarding their board duties
Education Coordinator – 2001 to 2006
· Wrote medical office staff newsletter to increase participation in our educational programs
· Determined content need for medical office staff education seminars
· Found speakers, determined agendas and found locations for medical office training
· On-site staff liaison for physician and staff programs
· Identified sponsors and sold vendor space for conferences
· Liaison between Michigan physicians and Department of Community Health Immunization Project
Staffing Representative – 1999 to 2001
· Recruited, interviewed and hired temp and temp-to-perm staff to work in our physicians’ offices
· Found job opportunities for locum tenems (temporary physician candidates)
· Worked with hiring managers to find the right candidates for their hospital/office
· Managed our employees and provided employee relations
· Represented the medical society at trade shows, hospitals, Career Fairs and schools to sell our services to candidates
Jackson National Life Insurance, Lansing, MI
1997 to 1998
Staffing Representative
· Recruited new applicants
· Tested, interviewed and hired both exempt and non-exempt employees
· Worked with Department Managers to determine their needs and find the right employee for their area
· Performed employee relations with non-exempt employees
· Represented JNL at Career Fairs and at universities
· In partnership with MichWorks, created a “School to Work†program to assist high school students with interviewing skills, resume writing, etc and also presented this program at local high schools
Community Newspapers, Grand Ledge, MI
1996 to 1997
Advertising Sales Representative
· Sold newspaper advertising to local businesses
· Worked with the buyers to help them determine the goals of their advertising campaign
· Built their ads using graphics and content designed to reach their target audience
Bank of America, Tampa, FL
1989 to 1995
Assistant Banking Center Manager
· Worked in a call center to contact customers regarding past-due accounts
· Researched and resolved customer complaints
· Sold loans and consumer products to customers and contacted prospective customers to show how our products could benefit them
· Managed branch employees onsite at a large banking center
Education: Bachelor of Arts in Communications
University of South Florida - Tampa, Florida
Related Experience: Founded a federally recognized 501(c)3 organization to raise funds for animals in foster care that need urgent medical care. Within this position, have experience with volunteer management, budgeting and fundraising. Use social networking tools to fundraise and promote our activities.
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