Self-driven, dedicated and results-focused organizational leader with extensive knowledge of federal law and HRIS programs combined with 15 years of experience managing employees and administering insurance claims and benefit programs with for-profit and non-profit employers. Astute analyst with an eye for detail. Personable, articulate and persuasive. Write with clarity, gifted trainer and relationship manager. Talented organizer with proven ability to set priorities, allocate resources, coordinate multiple tasks to unfailingly meet key performance objectives.
Since 1999, serve in self-employed role as independent consultant. At the same time, held concurrent positions for different companies, managing multiple deadlines, priorities, and client concerns. Positions outside of consulting are:
ï‚„ Abilities Analysis (LTD Examiner) for Hartford Life & Accident, 2007.
 Claims Associate, Workers’ Compensation for Zurich American Insurance, 2004 - 2007.
ï‚„ Retention Case Manager for Minnesota Resource Center, 2002 - 2004.
ï‚„ Marketing Assistant, Lampert Yards, Inc., 2000 - 2001.
ï‚„ Individual Family Grant Reviewer for the Emergency Management Department of Public Safety, 2000 - 2001.
Deliver the energy, technical expertise, business acumen and managerial skills required to align human resources functions with various company’s goals. Typical duties can include providing individual counseling; mediate workplace conflicts and resolve other employee problems. Orient new hires and retruiting. Design and facilitate training programs. Examine and approve or deny insurance claims. Administer compensation, benefits, performance management systems, safety and recreation programs. Maintain scrupulously accurate and confidential records. Direct and supervise support staff. Execute reporting and assure compliance.
ï‚„ Created human resource departments for new companies; developed employee policies, processes and systems; authored procedural manuals.
ï‚„ Developed strategies that effectively dealt with understaffing; refereed disputes; implemented disciplinary measures and terminated employees.
ï‚„ Compiled data and developed statistical reports on company hiring, transfers, performance appraisals and absenteeism.
ï‚„ Investigated long term disability claims (LTD) for Hartford Life and Accident; examined claimants and made assessments of physical / mental abilities.
 Examined Workers’ Compensation claims for Zurich American Insurance; estimated costs; interpreted policy; made determinations and minimized exposure.
Kristine K. Ornberg Page 2
ï‚„ Provided ADA and Mental Health training to employers with the Minnesota Resource Center; defined vocational rehabilitation plans and assisted disabled workers to apply for benefit programs.
ï‚„ Reviewed grants for emergency management programs for the Minnesota Department of Public Safety.
PROGRAM SUPERVISOR 1996 - 1999
CATHOLIC CHARITIES Minneapolis, Minnesota
ï‚„ Planned and directed delivery of social services; controlled budgets; assigned and managed the performance of case workers.
LEARNING CREDENTIALS
MBA / HR PROGRAM Present
University of Phoenix Phoenix, Arizona
BACHELOR OF SOCIAL WORK
Moorhead State University Moorhead, Minnesota
Additional courses, seminars and workshops include:
Ethics â–ª Diversity â–ª Insurance â–ª Compliance â–ª ADA â–ª EEOC â–ª OSHA â–ª FMLA â–ª HIPPA
Long Term Disability (LTD) ▪ Short Term Disability (STD) ▪ Workers’ Compensation
ORGANIZATIONS & ASSOCIATIONS
Treasurer─Blaine Youth Hockey Board-Treasurer
Fund Raising and Construction committees─Fogerty Arena
SOFTWARE PROFICIENCIES
PeopleSoft / QuickBooks / SAP Human Resources Systems
Microsoft Office Suite â–ª Adobe PageMaker â–ª Harvard Graphics â–ª DVD Makerâ–ª ADP
PERSONAL
Willing to perform work-related travel
REFERENCES AND FURTHER DATA PROVIDED UPON
ESTABLISHMENT OF MUTUAL INTEREST
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