Top performing Manager offering 20+ years experience in management, customer support, troubleshooting, production/manufacturing, and project management
SUMMARY OF QUALIFICATIONS
• 20 years of operations experience working for a Fortune 100 Graphic Film company
• Practical hands-on experience across three fields; technical (scientific), mechanical and chemical
• Entrepreneurial with more than 7 years of recent experience launching and developing equipment rental businesses
• Analytical thinker with exceptional problem solving skills
• Strong organizational, oral and written communication skills
• Experienced in both channel and vendor management
• Tough but fair negotiator with a win-win philosophy
PROFESSIONAL EXPERIENCE
One Broadway Rental Inc., Huntington Station, NY (2005-2008)
General Manager
Provided guidance and administrative leadership for the starting of a new rental and masonry business.
• Managed daily work flow between Rental and Masonry facilities
• Cultivated clients to better understand their needs, acted as client’s advocate, while balancing the needs of the business
• Resolved customer issues to the mutual satisfaction of the customer and the company
• Administered company computer system, coordinated all data input and served as subject matter expert for rental software tools and applications
• Trained and mentored employees on the computer system, equipment, products, and customer relations. Training included real life situations that provided positive and negative feedback, reinforcing skills and building self-esteem
• Analyzed annual performance metrics and planned for strategic goals
• Recruited vendors and developed relationships into lasting partnerships
• Managed the responses for all local and municipal bids
Island Rentals, Huntington Station, NY Affiliated with Edward Ehrbar (2000-2005)
Assistant Manager
• Similar responsibilities as the position above (One Broadway rental) but on a smaller scale
• Trained on Komatsu Utility Equipment
Konica Graphics Imaging International, Glen Cove NY (1984-2000)
Process Engineer / Level II (1995- 2000)
• Managed the scale-up of the Preventive Maintenance program in the Coating Facility
• Recommended & Implemented changes/redesign equipment to increase efficiency and reduce cost
• Evaluated mechanical problems and avenues to improve operating procedures
• Responsible for overseeing the installation of new equipment
• Troubleshooter for quality issues whether mechanically generated or process related
• Liaison between Engineering, Maintenance, Outside Contractors and Processing Departments
• Team leader and coordinator during Coating Facility shutdown, responsible for making sure that all projects were completed and that the time line to resume production was met
• Supervised and delegated responsibilities to foremen and operators
• Generated production reports
• Established and approved operating procedures on newly installed equipment
Konica Graphics Imaging International, Glen Cove NY
Process Operations Supervisor (1993-1995)
• Responsible for planning and directing activities of the coating machines
• Ensured department and employees adhered to operational procedures and schedules
• Coordinated with production departments to assure uninterrupted work flow
• Directed, monitored, and participated in the training of employees
• Evaluated the performance of subordinates in a formal review setting
Process Engineer/ Level I (1982-1993) - Promoted from Emulsion Technician to Process Chemist to Technical Supervisor Silver Reclamation to Process Engineer I
• Scale-up of new products from Konica Japan
• Directed daily Silver Recovery Plant operations
• Wrote detailed procedures for the manufacturing process
• Calibrated equipment to ensure quality
• Ensured compliance with standard operating procedures and safety regulations
• Interviewed, selected, trained and evaluated reporting staff
• Investigated and resolved related processing problems
• Expedited incoming and outgoing materials
• Provided quality control of raw materials
• Improved laboratory testing procedures
EDUCATION
Southampton College, Southampton, NY
Bachelor of Science
Major: Marine Science
New York Institute of Technology, Westbury, NY
Computers
SUNY College of Technology at Farmingdale, Farmingdale, NY
Successful completion of the following courses:
Analytical Geometry, Calculus I, II, and III
Engineering Mechanics, Statistics and Dynamics: Physics III
TECHNICAL PROGRAMS
Microsoft Office (Excel, Word, Powerpoint, Access)
IBM-Lotus
CPRO software from Solution by Computers
References
Available Upon Request
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