EDUCATION
Bachelor of Arts in Philosophy, Pre Law Track
University of West Georgia, Carrollton, Georgia (completed 12/08)
Master of Science, Rural and Small Town Planning
University of West Georgia, Carrollton, Georgia (anticipated completion date 12/10)
EXTRACURRICULAR ACTIVITIES AND HONORS
Secretary of Pre-Law Society, Member of UWG College Republicans, Philosophical Society. Hope scholar, Carrollton PTO Scholarship recipient.
PROFILE OF SKILLS
Employed in the healthcare field for over 20 years; Legal field for seven years
• Customer Service/ Interpersonal skills
• Medical/legal terminology
• Expert computer skills
• Prompt and on time
• Excellent research skills
• Adherence to confidentiality
• Very dependable employee
• Outstanding organizational skills
• Invaluable analytical skills
PROFESSIONAL EXPERIENCE
Legal
• Preparing various legal documents as instructed by attorneys
• Charging and billing from attorney time sheets
• Day to day clerical operations
• Answering phones and directing calls
• Scheduling appointments
• Adhering to strict deadlines
Medical
• Managing/Supervising staff of 12 transcriptionists over 3 shifts, including maintenance of radiology transcription coverage and employees’ schedules
• Assisting in training of new employees
• Transcribing medical record, oncology, pathology, and radiology reports and maintaining assigned schedule, as well as routinely being on call
• Performing routine quality checks
• Assisting radiology director with administrative duties
• Frequent communication and troubleshooting with stakeholders
• Customer service to stakeholders
• Traveling to various facilities to analyze need and provide administrative assistance
• Streamlining front desk procedures to reduce overhead and increase productivity
Janet Hyde
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• Attending departmental meetings and conference calls
• Attending ongoing training as needed
• Maintenance of adequate supplies needed for tasks
Education
• Assisting professors with class administration
• Research as needed
VOLUNTEER
Habitat for Humanity, American Cancer Society, CASA: Court Appointed Special Advocate, Atlanta Food Bank, Carrollton Soup Kitchen, UWG Katrina Shelter, American Hiking Society Volunteer Vacation
EMPLOYMENT HISTORY
City of Villa Rica, Villa Rica, Georgia
05/10 to present
Community Development Intern
University of West Georgia, Carrollton, Georgia
8/09 to present
Graduate Research Assistant
Southern Transcription, Taylorsville, Georgia
8/07 to 8/09
Radiology Transcription/QA Manager
Freelance Radiology Transcription (self-employed)
10/98 to 7/07
Radiology Transcription
Redmond Regional Medical Center, Rome, Georgia
9/92-4/93 and 2/96-12/98
Radiology Lead Transcription
Floyd Medical Center, Rome, Georgia
8/91-7/92 and 7/95-2/96
Medical Transcription/Medical Transcription Manager
Northside Hospital, Atlanta, Georgia
Institute for Cancer Control
2/90-2/91 and 4/93-7/95
Oncology Transcriptionist/Office Manager
Tanner Medical Center, Carrollton, Georgia
5/86-12/89
Pathology Transcription/Administrative Secretary
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