Objective: Eager to contribute to the growth of a progressive company with quality products and services by integrating and utilizing my experience in sales, business management, and marketing.
Profile: Creative and result-oriented Salesperson with more than 15 years experience in selling merchandise, such as rugs, wood floors, and carpet in retail establishments.
PROFESSIONAL EXPERIENCE:
CUSTOM CARPET 2008 – 2009
Sales
• Responsible for Sales and Customer Service in Flooring which includes Laminates, Carpet, Vinyl, Rugs, Custom Rugs and pre-finished hardwood
• Greet customers and ascertain what each customer wants or needs
and establish a relationship with them
• Gain expert product knowledge to guide customers in selecting appropriate products for their needs
• Maintain knowledge of current sales and promotions
• Measure, lay-out, estimate, determine pricing for client
• Review blue prints, carry-out site visits, assist commercial accounts in proper selections for their needs and determine bids
• Close sales, write contracts, collect deposits, assist in scheduling of work between customer and scheduling department
• Track job to completion
• Contact customer to ensure work is completed to their satisfaction and submit any complaints to proper department
DOMINION FLOORS 2005 – 2008
Sales
• Responsible for Sales and Customer Service in Flooring which includes Laminate, Carpet, Vinyl, Ceramic Tile, Rugs, pre-finished and unfinished hardwood, repair, sanding and refinishing of hardwood floors
• Advise customers in all flooring materials and needs
• Visit residential and commercial sites to take measurements in order to provide price quote to customer
• Maintain visual integrity of the store by coordinating the receiving and placement process of new merchandise
• Establish and maintain working relationships with peers, customers, and business partners
Dean Wess
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CARPET ‘N THINGS 2003 - 2005
Sales
• Provided retail sales of flooring
• Developed relationships with retail customers, Contractors, and Real Estate Agents
• Provided expert knowledge of flooring products to customers
SAFEWAY 1999 - 2003
Cashier
• Open, balance, and close cash registers
• Provide exceptional customer service by assisting customers in locating merchandise
GIANT 1996 - 1999
Stock Clerk
• Coordinate activities involved with procuring foods, beverages, and paper products
• Stock shelves with product to ensure levels of goods are appropriate for item in Dairy, Produce and General Merchandise departments
SERVPRO 1994 - 1996
Owner
• Experience includes carpet, drapery and upholstery cleaning, air duct cleaning, hardwood floor refinishing, tile and grout cleaning and sealing, fire and water damage restoration, large loss and catastrophic loss restoration
USA TODAY 1993 - 1994
Route Sales
• Responsible for establishing accounts, maintaining existing accounts, determined and maintained daily inventory according to sales, payment collections
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