RONALD J. WALTON BUSINESS DEVELOPMENT • OPERATIONS
Executive Management /Visionary
More than 24 years experience in efficient business development, administration and operations management demonstrating efforts to promote ongoing improvements by leveraging experience, insight and analysis. Dynamic leadership abilities with effective oral presentation and negotiation skills yielding a proven track record in developing and maintaining successful customer/vendor relationships while establishing rapid growth.
AREAS OF EXPERTISE
√ Facility Start-Up & Management √ Budgetary Planning & Direction
√ Purchasing/Inventory Control Direction √ Strategic Planning & Needs Analysis
√ Retail & Medical Property Acquisitions √ Transportation Management
√ Commercial/DOD Janitorial Site Management √ Procurement & Sales Leadership
√ Salvage/Disposal Operations Management √ Facilities Inspection Leadership
EXPERIENCE & ACHIEVEMENTS
GOODWILL INDUSTRIES 2003 - 2008
A facilities management organization.
Director of Commercial Services
Manage commercial/Department of Defense (DOD) janitorial, retail, food service, postal centers, switchboards, commissaries and medical facilities totaling over 80 million square feet. Total contract budget responsibility of $10 million.
PROCESS IMPROVEMENTS AND INCREASED REVENUE
• Integral in achieving first attempt Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation of three years.
• Direct all sales/service for regional clientele totaling $2.5 million in additional revenue.
• Effective management of contract sites 80+% direct labor ratio – efficient, profitable with national requirement of 75%.
• Train and supervise staff responsible for employment-related services provided to individuals with disabilities and/or barriers to employment. Totaling over 485 employees.
• Conduct ongoing quality assurance audits of case file documentation to ensure adherence to National Institute for the Severely Handicapped (NISH), Department of Disabilities and Special Needs (DDSN), Department of Labor (DOL) mandated guidelines.
• Collaborate with partner agencies such as Vocational Rehabilitation and mental health agencies to develop and improve university-based training curricula for all contract sites.
• Oversee Department of Disabilities and Special Needs (DDSN) and Homeless Veterans Reintegration Program (HVRP) grant programs to ensure adherence to guidelines and good stewardship of funding.
CANCOUR CONTRACT SERVICES 2000 - 2003
A Regional Facility Maintenance company.
Regional Director
Supervised and managed commercial, retail, residential and medical properties and staff, including Account Managers, Account Executives, Sub-contractors and In-house staff totaling 200+ employees.
EFFECTIVE LEADERSHIP AND INCREASED REVENUE
• Maintained detailed monthly profit and loss reports for facilities totaling over 70 million square feet.
• Performed as Coordinator of Sales force, while setting monthly and quarterly sales goals.
• Lead company from $2 million to $26 million in annual revenue.
• Monitored compliance and adherence to ADA, AA/EEO, OSHA, and Sexual Harassment laws daily.
ABM JANITORIAL SERVICE 1999 - 2000
Nationally recognized commercial janitorial company with offices in 48 states.
Senior Operations Manager
Successful operations start-up for multiple properties ranging in sizes over 60 million square feet.
OPERATIONS DEVELOPMENT
• Developed job descriptions for various positions within properties located in the Atlanta area and surrounding counties.
• Conducted recruitment of administrative and operations staff for multiple projects.
• Administered performance evaluations, disciplinary reports, merit increases for staff based on organizational objectives.
• Worked closely with planning and supply management for positive business solutions for the expedition of supplies to various accounts.
WALTON JANITORIAL SERVICE 1986-1999
Family-owned and operated janitorial company, servicing the St. Louis, MO metropolitan area.
Director of Operations
Developed and administered quality assurance and operations management program s resulting in increased service contracts.
STAFF AND BUSINESS DEVELOPMENT
• Recruited, screened, interviewed and referred qualified applicants for position vacancies according to state and federal guidelines.
• Composed and posted employment advertisements with various media outlets.
• Administered employee benefits plans, including health, dental, vision, life insurance(s), and STD/LTD coverage.
• Served as primary liaison for employee relations, and conflict resolution.
• Developed monthly employee awards and recognition program
Technical Skills include MS Office Suite, PeopleSoft, Peachtree Accounting, QuickBooks
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