To gain a rewarding career with a growing secure firm.
Kevin M. Campbell
PROFILE
Focused versatile professional with excellent project management and team leadership skills in construction, development and operations with over 20 years experience.
SKILL SET
â–¡ Construction administration & management â–¡ Budget and cost controls â–¡ Zoning & Permitting
â–¡ Site Selection â–¡ Design & Planning â–¡ Lease Negotiating
â–¡ Bid Process â–¡ Retail Operations â–¡ Team building
â–¡ Training â–¡ Development â–¡ Communicating
EXPERIENCE
SAXBYS COFFEE, Conshohocken, PA
Director of Construction, Vendor Networks and Brand Compliance January 2009- August 2009
Added depth of franchise knowledge overseeing the construction, procurement, distribution and branding elements of a 48 store national coffee franchise chain.
 Member of senior management reporting to the President.
 Reduced build-out time by 4 weeks, resulting in faster ROI and increased royalties and sales revenues flow.
 Re-engineered the construction process adding efficiencies and eliminating down time.
 Drafted a construction manual, scope of work, finish schedule and equipment schedule.
 Tracked development from Real Estate to opening and reviewed site selection.
 Reviewed and negotiated pricing with all vendors resulting in significant cost reductions across the board.
 Reviewed alternative distribution channels for franchise system for operating cost savings initiative
 Specified equipment to meet the needs of operations.
 Oversaw and responsible for all brand elements from point of purchase to exterior signage.
 Initiated a new exterior menu board design.
RITA’S WATER ICE FRANCHISE COMPANY, LLC, Trevose, PA
Director of Construction November 2007- November 2008
Joined Rita’s as a Construction Project Manager to further enhance the field support and construction of new stores. Promoted to Director of Construction in under 3 years. Oversaw all aspects as it related to design, construction, remodels and renewals for the 550 store chain.
 Oversee the design, planning and construction of 75 new stores from approve site to opening through out existing and new markets.
 Reviewed the spending for architects, general contractors, signage and equipment purchase
 Reviewed all store layouts with Real Estate and Construction committee.
 Reviewed, approved and tracked all store Exterior Signage.
 Tracked all store development weekly and provided communications to senior management.
 Hired and trained 2 project managers without slowing down build outs.
 Supervised 3 project managers, a construction coordinator and a design and materials manager.
 Reduced lease to construction to under 60 days by working within an approved architect listing per region.
 Reduced build out from 8 weeks down to 5 weeks by establishing a preferred vendor network.
 Reviewed all new design materials and elements for new generation prototypes.
 Ongoing updating of all construction documents.
 Maintained average square foot price of $85.00 and a construction build out averaging $115,000
 Served on the Real Estate Site Selection committee.
 Regular interaction with the Real Estate Director and Real Estate Managers on leases negotiations.
 Coordinated equipment reviews, tests and purchasing with Procurement.
Construction Project Manager February 2005- November 2007
Hired as Construction Manager to assist and develop a Construction department and to facilitate the build out of new stores. Retail locations ranged from 800 square feet to 2300 square feet and consisted of free standing, ground ups, in line and end caps. Updated all construction documents including: scope of work, materials & finishes, cost estimates, equipment lists, and equipment specifications in manual book and cd format. Created and established reporting controls to track and communicate the status of each project under development.
 Responsible for the overall construction process of over 40 stores per year with an average construction budget ranging from $185,000- $225,000 per location.
 Directed the expenditures for architects, general contractors, signage and equipment packages.
 Reviewed all bids and quotes from vendors and provide recommendations.
 Drew preliminary architectural layouts in AutoCAD.
 Reviewed architectural & engineering plans prior to start for accuracy and specifications.
 Developed and designed Rita’s 18 foot sampling truck.
 Served as lead project manager for Cool University Rita’s state of the art corporate store which included a research & development room, training offices and a classroom. A project in excess of $2 million.
 Designed 3 mall prototype kiosks for mall expansion.
 Trained and coached 3 new employees.
 Routine site inspections for standard conformity.
CHECKERS DRIVE-IN RESTAUARANTS, Tampa, FL
Regional Northeast Franchise Business Manager 2003-2005
Support and evaluated restaurant performance and provide feedback to general managers and franchisees. Conducted regional meetings, training sessions and mystery shops. Northeast region consistently was a top 5 region under my direction. Coordinated Checkers and NASCAR’s FREE Checkerburger give a-way in NYC serving over 1,000 in Times Square.
 Responsible for 9 franchisees and 47 restaurants from New York to Washington, D.C.
 Construction project manager on 3 new stores to ensure timelines and standard are adhered to.
 Reviewed and approved real estate sites.
 Reviewed and approved equipment lay out and purchases.
ALLIED DOMECQ QSR, Randolph, MA
Dunkin Donuts, Baskin Robbins, TOGO’s
Operations Consultant / 2000- 2003
Construction Manager
Provide operational, marketing and financial analysis, technical expertise, tactical direction, coaching and counseling, using appropriate approved systems and tools. Analyze and evaluate shop level retail experience, identifying opportunities providing solutions and action plans.
 Authored a New Store Opening Guide for remodels and new openings adopted by market.
 Oversaw 14 remodels and 16 new store openings from site selection to opening.
 Ordered all equipment packages and signage for remodels and new stores.
 Identified and added stores with drive thru capabilities resulting in15%- 20% increases.
 Managed General Contractors and Architectural / Engineering firms to ensure design standards where achieved.
 Presented Ice Coffee program to entire Franchise Market for 2001, resulting in a 5%-7% increase.
NEW WORLD HOLDINGS
NEW WORLD COFFEE/MANHATTAN BAGEL/CHESAPEAKE BAGEL, Eatontown, NJ
Regional Franchise Manager 1997- 2000
Supported the franchise daily operations of 3 concepts, 150 locations with sales in excess of $20million
 Coordinated 12 new store openings overseeing construction, ordering equipment and signage and grand opening events.
 Designed and rolled out new in store programs to build sales. These included new menu design, catering, gift baskets, credit card roll out, gift cards all resulting in a local store marketing tool box.
 Involved in research and development for new bagels for wholesale accounts and new lunch sandwich rollout.
BLOCKBUSTER ENTERTAINMENT, Philadelphia, PA
District Manager 1996 to 1997
Responsible for the daily operations of 9 stores with an average sales volume in excess of $9 million. Re-vitalized the district and increased score card results 50% resulting in increases revenues. This was achieved through conducting store visits, identifying and defining opportunities. Controlled labor percent to 1.2% under budget on a monthly basis.
 Construction manager of 4 new stores from lease signing to grand opening
 Supervised 30 manager and 100 sales associates.
THE COFFEE BEANERY, LTD., Alexandria, VA
Regional Franchise Manager 1994 to 1996
Supported and built profitability for franchise operations through coaching and counseling, training, profit and loss analysis and local store marketing.
 Construction Manager on 9 new stores in an 8 month period.
 Responsible for 36 stores and sales volume of $18 million.
 Oversaw 36 franchise operators, 76 managers and 224 sales associates.
BLOCKBUSTER ENTERTAINMENT, Washington, DC
Director of Operations 1991 to 1994
District Manager 1989 to 1991
Responsible for the building, opening and managing 5 new stores with sales volume averaging $5 million and a staff of 100. Key player on acquisition team of competitor buy-out, growing the store count to 33 and increasing the sales to $33 million.
 Reduced shrinkage by 15% and improved efficiency by motivating staff, implementing new processes to maintain accurate inventory records.
 Increased sell through by from 40% to 60% by retraining team members to interact with guest.
 Responsible for the build out of 5 new stores, 27 conversions, and 1 remodel.
 Oversaw a management team of 109 and associates team of 660.
EDUCATION
THE AMERICAN UNIVERSITY, Washington, DC
 Bachelor of Arts, Criminal Justice, May 1989
 Zeta Beta Tau Fraternity, Vice President 1989
COMPUTER SKILLS
 Microsoft Windows ,Excel, Access, Power Point, Project , ACT 4.0, Paint Shop Pro 4.0, Print Shop Deluxe 6.0, Lotus Notes, Volo-View, AutoCADD, SketchUP
CERTIFICATIONS
 Certified in AutoCADD LT 2005, 2006
 Certified in Sketch UP 2005, 2006
 Serve Safe Certified
 Certified as a Serve Safe Instructor
PROFESSIONAL ASSOCIATIONS
 Member of ICSC
 2009 SPECS Advisory Board Member
Store Planning, Equipment, Construction Services
 2008 Executive SPECS
VOLUNTEER ASSOCIATIONS
 Member of the Yardley-Makefield Fire Company
Served in several fire line positions highest rank of Captain
Serve as the Administrative Vice-President
References available on request
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