To secure a progressive position that will make optimum use of my extensive management, human resources and organizational experience.
Lou Ann Kelly
CAREER PROFILE
Highly focused and successful Executive Assistant with achievements in administration, human resources, property management, and development. Communicates exceptionally well and builds strong rapport with donors, employees, volunteers, vendors, and community leaders, among others. Core strengths:
â–ª Relationship Development â–ª Human Resources / Employee Management
â–ª Special Event Planning â–ª Contractor Oversight / Bids / Pricing Negotiations
â–ª Project Management â–ª Team Leadership / Meeting Facilitation
â–ª Budget / Operational Management â–ª Developing Programs / Fundraising Methods
â–ª Property Management â–ª MS Office Software Skills
________________________________________
QUALIFICATIONS
Administration
• Provided technical and administrative support to President, CEO and Board members.
• Handled all human resource management functions including benefit administration, personnel files, hiring and exit interviews, performance/salary reviews, and employee conflicts.
• Assisted in employee development and growth. Developed strong employee relations and keep an open door policy.
• Transitioned from manual to MS Office system.
• Designed mailing list program as the team leader.
• Participated as a team in updating and developing the operations/employee manual.
Property Management
• Secured funds for various projects from local businesses and donors.
• Hired contractors to perform various work (electrical, plumbing and heating, etc.).
• Participated in the Center for Energy and Environment’s One-Stop Efficiency Shop Lighting Program through Xcel Energy which reduced annual electrical costs and resulted in a rebate.
• Utilized employees and volunteers to accomplish maintenance work which assisted in cost saving measures, ie: landscaping, hard floor finishing, and painting.
• Assisted in the relocation of corporate office space.
Development / Community
• Designed, coordinated, and evaluated annual fundraising and development plan; attended Raising More Money seminar and implemented this model in the fundraising strategy.
• Solicited cash from individual donors for general operating programs. Cultivated relationships with current contributors to increase donation amounts.
• Planned and organized special events as part of the development team which raised significant revenues.
• Oversaw production of promotional videos for fundraising utilized at various events and venues.
• Co-developed “Community Connectionsâ€, a monthly informational meeting for interested business leaders in the community with the sole purpose of attaining donations and/or volunteers.
• Managed, trained, and mentored volunteer groups.
Lou Ann Kelly, page 2
WORK HISTORY
Convey Compliance Systems, Inc. – Plymouth, Minnesota (contract work) 2009-Current
Software as a Service Tax Reporting Business
Sr. Executive Assistant
• Provide technical, administrative and accounting support to the Executive Leadership Team.
• Assist in planning monthly employee meetings and special events.
Wealth Enhancement Group – Plymouth, Minnesota 2008 – 2009
Investment Firm
Sr. Executive Assistant
• Provided technical and administrative support to the Executive Leadership Team.
• Assisted in planning quarterly employee meetings and special events.
Midwest Challenge, Inc. – Minneapolis, Minnesota 1980 – 2007
Non-profit agency operating three halfway houses in the Twin Cities
In 1985, I added the responsibilities of Development Associate to my Administrative Assistant position and in 1998, was promoted to Office Manager.
Office Manager (1998 – 2007)
• Promoted to hold a senior managerial role in charge of administration, property management, and development. Supervised staff including administrative, maintenance, and food.
• Researched, secured bids, and supervised contractors for maintenance repairs and capital improvements on properties.
• Submitted annual renewal paperwork to county, city, and state agencies for Board and Lodging Licensing. Met with county and city inspectors to ensure license compliance.
• Conducted and participated in meetings for staff, donors, and community.
• Participated in renewal process for commercial, professional, and employee insurance benefits.
• Prepared and managed budgets, and controlled operational costs. Handled short and long-range strategic planning at staff and board levels.
• Instrumental in helping develop the organizational website. Set up e-mail system for employees and maintained computer systems.
• Consistently evaluated, refined, and increased administrative system efficiency.
• Acted in a Board Member and Liaison capacity to maintain timely project involvement.
________________________________________
EDUCATION AND TRAINING
Completed numerous seminars and training courses throughout career including:
Management Skills for Administrative Assistants, Grant Proposal Writing Workshops, Principles and Techniques of Fund Raising, Writing Newsletters Intensive Business Course, Word Processing Training Program, Making Your Mark, Direct Mail and Fund Raising, How to Get Planned Giving Results, and MS Office.
________________________________________
COMMUNITY / VOLUNTEER
Special Olympics Minnesota Volunteer (2006 – present)
Secretary / Board Member, Midwest Challenge, Inc. (1998 – 2007)
Volunteers of America Correctional Services / Community Relations Board (2005 – 2008)
Alpha Small Group Leader, Hope Presbyterian Church (2001 – 2005)
Secretary / Central Neighborhood Weed and Seed Steering Committee (2006 – 2009)
Vice Chair of Third Precinct Advisory Council (2006 – 2008) (Member since 2004)
Bloomington Police Citizens’ Academy (2005) and Advanced Academy (2006, 2007, 2008, 2009)
NukeJobs is a nuclear jobs board that provides nuclear job seekers access to international directories of Nuclear Employers, Nuclear Resumes and Nuclear Jobs such as Nuclear Engineer Jobs, Nuclear Construction Jobs, Nuclear Power Plant Jobs, Nuclear Medicine Jobs, Nuclear Pharmacy Jobs, Nuclear Security Jobs, Nuclear Physics Jobs, Nuclear Reactor Jobs, Nuclear Material Jobs, Nuclear Safety Jobs, and Nuclear Waste Jobs.