Objective: To obtain a Human Resources Position as a DOD Civilian Contractor
Goal-oriented self-starter with a Master of Education and Bachelor of Business Administration in Human Resources in addition, 6 years of verifiable success in Customer Service, Compensation, Benefits, Data Processing, Training, Policy and Procedure and Recruitment including the processing of confidential information, qualified to handle multitask and maintain 100% of all assigned job assignments
Excellent interpersonal communication skills in addition, to experience at streamlining operations, increasing efficiency, and improving overall productivity
CORE KNOWLEDGE AREAS
 Business Administration
 Employment & Labor Laws
 Employee Counselling’s
 Task Order Close Out
 HR Programs & Processes
 SPOT LOA / CVS CAC Card Renewal
 Compensation & Benefits
 Effective Writing & Communication
 Kuwait / Iraq/ U.A.E. Visa Processes
 Staffing & Web Personnel Action Notices
PROFESSIONAL EXPERIENCE
KBR Inc, Egaila, Kuwait July 2008 – June 2009
Senior Human Resources Generalist (Task Order Close Out)
 Serve as the Acting HR Supervisor of 30 staff members with duties encompassing internal job postings, customer service operations, counseling’s, investigations, training and development, record keeping, billeting, travel services, mailroom and morale welfare and recreation activities
 Provide HR counsel to Project Management and Department Managers regarding the interpretation and application of policies and procedures
 Facilitate cross functional activities between employee relations & employee assistance program
 Generate SPOT LOA’s, renew CAC Cards and assist with Kuwait Visa Process for Visa 18
 Deliver Red Cross Messages; prepare documentation for Crisis Management Action Team
 Assist site management and project controls with the basis of estimate (BOE), staffing and cost containment
PROFESSIONAL EXPERIENCE
KBR Inc, Joint Base Balad, Iraq Dec 2007 – July 2008
Human Resources Associate
 Processes personnel actions to include L-0008s and addendums requiring Project Manager approval in addition, to tracking and administering verbal/ written and termination counselling’s
 Processes personnel actions in Human Resources information system (HRIS) and ensures data integrity is maintained
 Involved with day-to-day associate relations including problem solving, counseling and coaching, fact-finding, etc.
 Serves as HR Representative for After Accident Review Boards (AAR) and SMART Boards
PROFESSIONAL EXPERIENCE
KELLY HOMECARE Sarasota, Florida 2006 - 2007
Branch Manager
 Conducted bi-annual reviews of all company personnel. Established wage incentives and guidelines for pay raises and promotions
 Drafted the branch’s $100,000 dollar budget using forecasting for future material needs, appropriate allocation of staff and resources needed to meet daily operational requirements
 Responsible for recruiting, interviewing, and hiring new staff. Implemented training programs
 Lead 100 employees through acquisition without compromising productivity
 Reduced staff turn over from 68% to 14% by improving staff orientation and training, professional development, and mid-level management coaching
PROFESSIONAL EXPERIENCE
DAUFUSKIE RESORT Hilton Head, SC 2005 - 2006
Human Resources Generalist
 Supervised a variety of administrative tasks, recruitment, job classification and compensation analysis, employee and labor relations, benefits assistance and initiating and authorizing personnel actions
 Recruited temporary employees on H2B and J1 Visas from Jamaica, England and Australia
 Presented Human Resources Policies at New Employee Orientation monthly, designed and presented ‘Hiring Training for Managers’ to educate on legal and ethical hiring practices
 Accurately completed unemployment claims from the Department of Labor and compiled EEO-1 Data and Workers Compensation Reporting
 Processed post termination paperwork including COBRA package, separation notice, exit interviews and benefit cancellations
PROFESSIONAL EXPERIENCE
HOSPICE SAVANNAH Savannah, GA 2003 - 2005
Human Resources Coordinator
 Managed a broad range of HR functions including payroll administration (200+ employees), benefits/401k/stock-option plan enrollment, and administration, staff training/development programs and HR policy development
 Administered employee relations activities, including employee counselling, EEO/AA, employee recreational activities, policies, and employee orientation
 Coordinated new hire process; screened applications, interviewed applicants, extended offers, conducted background and reference checks, alcohol and drug screenings
 Answered benefit questions for managers and employees, as well as assisted with problem solving. Acted as a liaison between employees and insurance carries to resolve problems and clarify benefits
 Researched and prepared occupational classifications, job descriptions, salary scales and competency appraisal measures and systems
PROFESSIONAL DEVELOPMENT
Armstrong Atlantic State University May 2006
Master of Adult Education, Emphasis Human Resources Development
Georgia Southern University December 2003
Bachelor of Business Administration in Human Resources Management & Sales Marketing
Cum Laude Honors
Empire’s WHO’S WHO of Executives and Professionals 2004-2005
Delta Sigma Theta Sorority, Inc., 2005-Present
COMPUTER & TECHNICAL SKILLS
Proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook, Access, Publisher, Quick Base, SAP, PeopleSoft, ADP
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