Objective
To obtain a position that will utilize my skill sets and allow for exponential growth within a defined industry.
Summary of Qualifications • Over 28 years of experience at the senior management level
• Business Administration and Operations Management expertise
• Over 28 years of experience in Business Development, Strategic Planning and Marketing
• Have hired, trained, managed and worked with individuals from diverse backgrounds such as; Sales, Marketing, C-level management, and Customer Support
• Construction Management at all phases of the cycle
• Electrical, Mechanical, HVAC & Instrumentation Equipment & Systems
• Production, Program and Project Management
• Inventory Management & Control
• Warehouse Management
• Client Relations Management • Sales • Marketing
• Designed and implemented Customer Service, Satisfaction & Retention programs within the home building industry
• Plant Equipment & Systems Purchasing
• Systems design and management for Accounts Payable/Receivable and Pricing
• Credit & Collections responsibility
• Financial & Asset Management with full P&L Responsibilities
Summary of Employment History
2007-Present
President and Co-Owner
William Wayne, LLC, Cape Coral, FL
2004-2007
Director of Heightened Awareness/Senior Construction Manager
Lennar Homes, Fort Myers, FL
1997-2003
President and General Manager
United Data Forms, Inc., Bohemia, NY
1975-1997
Executive VP of Operations & Purchasing
Bregg Data Forms, Hauppauge, NY
Experience 2007 – Present
William Wayne, LLC, Cape Coral, FL
President
• Business manager and co-owner of luxury home improvements including but not limited to; additions, modifications, repairs and maintenance.
• Responsible for all of the planning stages and timelines.
• Developed and implemented a customer service/satisfaction program.
• Developed a business model and plan to meet the immediate and long range needs for growth and execution into the targeted market.
• Currently focusing the development of sales and product towards the creation of strategic alliances and partnerships to enable quicker market penetration.
• Executed a business development, marketing and sales strategy.
• Developed all sales and marketing collaterals.
• Responsible for AP/AR/GL, and P&L.
2004-2007
Lennar Corporation, Fort Myers, FL
Director - Heightened Awareness & Senior Construction Manager
• Promoted to Senior Construction Manager in 2005.
• Responsible for construction quality inspections and control.
• Charged with overall JD Power customer satisfaction results.
• Oversaw employee training and compliance.
• Achieved exceptional increases in customer satisfaction levels.
• Consistently exceeded goals while receiving numerous corporate awards for outstanding customer service, vendor relations, corporate compliance and workplace safety.
• Promoted in early 2007 to the position of Director of Heightened Awareness with responsibilities for evaluating each of Lennar’s developing communities based upon the company’s Best Practices Standards.
• Following each collection and evaluation, I communicated the results to Lennar’s senior management teams and general workforce.
• From the aforementioned data reports, I developed and implemented training programs to improve construction practices and customer service based on all data element feedback.
1997-2003
United Data Forms, Inc., Bohemia, NY
President and General Manager
• Overall responsibility for managing and building the business.
• Managed all personnel including; sales, purchasing and work order production departments.
• Maintained materials and equipment inventories.
• Responsible for marketing, strategic planning and business development.
• Achieved annual double-digit growth rates in both sales volume and profit margin.
• Developed all customer-facing procedures and protocols.
• Wrote and implemented the business model.
• As an Officer and Treasurer of the company, I also managed all accounting and finance functions including AP/AR/GL, sales records, inventory records, payroll, profit/loss statements and provided all necessary reports and information for CPA review.
1975-1997
Bregg Data Forms, Inc., Hauppauge, NY
Executive VP of Operations & Purchasing
• Started at an entry level position in the Shipping Department and was promoted up the organization, eventually reporting directly to the President and Treasurer.
• Responsible for approximately $5 million in inventory levels and $12 million in annual purchasing volume of raw materials.
• I was also the Systems Manager for a Unix-based platform, with 24/7 operational requirements.
• Monitored raw material costs and evaluated cost center activities, including direct and indirect labor costs, to improve efficiencies and effectiveness.
• Reforecast labor and material costs as appropriate.
• Worked closely with outside auditors regarding the company’s financials.
Education - Certificates - Licenses
Education:
• Business Administration/Construction Management, Edison State College, Fort Myers, FL
• Business Administration, Suffolk Community College, Selden, NY
• Effective Speaking and Communications, Dale Carnegie Course, Dale Carnegie & Associates, Inc.
Certificates:
• Plumbing and Electrical; Gasoline and Diesel Engines; Comprehensive Refrigerator and Air Conditioning, Board of Cooperative Educational Services, Suffolk County, NY
• Technician TYPE UNIVERSAL, Air-Conditioning, Heating & Refrigeration Inst., Arlington, VA
Licenses:
• Certified Building Contractor’s License, State of Florida, Tallahassee, FL
• Insurance License for Life, Health & Annuities, State of Florida, Tallahassee, FL
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