A senior human resources manager seeking to utilize 20 years of skills and experiences for achieving organizational goals and for professional growth.
Charles Bernard Pugh, SPHR
CAREER SUMMARY
A proven human resources executive and leader with a successful record in Fortune 300 and international organizations for developing and implementing human resources strategy and tactics; leading change with business acumen; and building organizational capability through process development and people management.
A certified senior human resources professional with experience in a variety of industries and organizational structures (corporate, field, and international). Practical experience as department head and as an individual business consultant.
A human resources generalist with practical expertise and management experience in organizational development; strategic planning; diversity; performance management; labor relations; and talent acquisition; and employee relations.
PROFESSIONAL EXPERIENCE
ENTERPRISE HOLDINGS 2006 to 2009
Region Human Resources Manager Chicago, Illinois
Human resources principal for the U.S. North Central Region of the National Car Rental and Alamo Rent A Car divisions.
• Provided human resources leadership and services to 28 locations (1200 employees) within 13 mid-western states. Supervised 2 human resources managers (staffing and employee relations);
• Served as human resources consultant and business partner to regional and corporate senior leadership teams for the development of human resources policies, programs and services that drive and support organizational objectives;
• Responsible for developing talent management processes inclusive of organizational planning, strategic sourcing and recruitment, and retention management for the evolution of a high performance culture;
• Provided tactical leadership for business goals through matrixes for performance management, strategic staffing, organizational development, legal compliance, employee relations, employment practices and procedures, employee communications and cultural diversity.
MANPOWER, INC. 2005
Director, Human Resources – North America Milwaukee, Wisconsin
A Fortune 200 corporate director of human resources programs for the U.S. headquarters and regional business units.
• Partnered with senior leadership teams for strategic organizational planning and business goals alignment.
• Supervised six (6) regional and two (2) corporate human resources managers, and a corporate staffing manager.
• Provided oversight of traditional human resource programs including compensation, performance management, leadership development, employee relations, sourcing and recruitment, and management retention.
THE TJX COMPANIES, INC. 2003 to 2005
Region Manager of Human Resources - Marshalls Chicago, Illinois
Human resources programs director for regional operations (10 US Midwest states) of an international Fortune 200 retailer.
• Supervised 3 human resources managers (staffing, training and employee relations).
• Provided oversight of the regional human resources function for 120 stores in 10 mid-western states, and contributor to the corporate counsel of human resources executives.
• Developed an organizational flow process inclusive of strategic management recruitment, performance management, and managerial succession planning yielding reduction in management attrition.
• Ensured fair and equitable standards of staffing, training, associate relations, compensation, and benefits programs for 6,000 associates in 120 stores; interpreted and maintained federal, state and local laws and regulatory compliance.
PHILIP MORRIS USA 2001 to 2003
Senior Decision Support Professional / Senior Human Resources Manager Richmond, Virginia
An internal human resources consultant to executives and management teams for scientific affairs, field sales, engineering, research and development, and manufacturing business units of a Fortune 20 consumer products manufacturer.
• Provided human resources support to business unit managers in the areas of performance management, leadership development, compensation, succession planning, strategic staffing, employee / labor relations, regulatory compliance, continuous improvement, and supervisory development.
• Counseled scientist, engineers, and physicians regarding corporate organizational development initiatives.
• Managed international human resources programs for employees in US, Europe, Asia and South America.
• Provided human resources leadership / support to a field sales organization (650 employees in 13 US Midwest states) and international research and development organization (800 U.S. and international employees).
NiSOURCE INC. 1991 to 2001
Director, Human Resources – Columbia Gas of Virginia, Inc. (1995 to 2001) Richmond, Virginia
Senior human resources executive in a Fortune 300 energy services distribution company; direct report to the President and CEO; corporate associate to the senior human resources leadership council; director of traditional human resource functions and disciplines in an union and non-union environment; manager of annual $8M budget.
• Supervised 6 managers (human resources, occupational safety, and environmental compliance); Championed organizational culture changes during early stages of energy-industry deregulation.
• Designed and implemented an organizational restructuring; downsized business; broad-banded exempt-salaried jobs into 4 lateral-level (professional to executive levels) jobs.
• Chief labor contract negotiator and management arbitration spokesman; championed union organizing campaigns, grievance resolutions, arbitrations, and unfair labor practice charges.
Manager, Employee Relations - Columbia Gas Distribution Companies (1991 to 1995) Columbus, Ohio
Corporate manager of employee relations and employment law policies and compliance programs for headquarters and seven subsidiary companies (12,000 employees).
• Sole investigator and respondent for federal and state (Kentucky, Maryland, New York, Ohio, Pennsylvania, Virginia and West Virginia) employment discrimination charges; compliance manager for OFCCP guidelines.
• Counseled senior managers on matters of fair employment practices and regulatory compliance; corporate ombudsman services to more than 4,000 non-union employees;
• Project member to corporate reengineering study and reorganization task groups resulting in the restructure and downsizing of all corporate services departments.
• Negotiated collective bargaining agreements and settled grievances with several international labor unions.
EDUCATION AND CERTIFICATIONS
SPHR - Senior Professional in Human Resources – Society for Human Resource Management -HR Certification Institute
MPA - Master of Public Administration - University of Pittsburgh - Graduate School of Public and International Affairs
BA - Bachelor of Arts - Political Science - Howard University
Human Resources Executive Program - University of Michigan – Ross School of Business
Executive Development Programs – University of Pennsylvania – The Wharton School of Business
Senior Executive Programs - Harvard University – John F. Kennedy School of Government
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