to identify and obtain a progressively challenging and responsible position within an environment in which I can utilize my diverse skill set, experience, qualifications and passion
Michael E. Johnson
Campbellsville, Kentucky 42718 •
www.webportfolios.net/michaeljohnson
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Emergency Preparedness Management Professional with 25+ years of Law Enforcement, Investigation, Risk Management, Emergency Preparedness, Asset Protection & Loss Prevention leadership experience in global environments.
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Operations, Risk Management, Emergency Preparedness, Training, Security Management, Asset Protection, Strategic Planning, Budgeting & Financing, Policies & Procedures
Summary of Qualifications
• 25+ Years of successful management leadership roles including Chief of Police, Director of Public Safety, Chief Marshal and Director of National Investigations.
• 10+ years experience directing Risk Management, Asset Protection, Loss Prevention, Security & Safety teams in diverse environments and Global industries.
• Successfully developed and administered Site Emergency Management Plans, including incident management and emergency procedures.
• Solid Experience in all phases of business development and management including emergency preparedness and planning and incident management
• Exceptional leadership, training and mentor skills.
• Keen business acumen with a clear vision to develop programs & infrastructure that assures success.
• Advanced knowledge & experience of Safety standards, risks and safe work environments to include plan development, participant involvement, coordination and training.
• Exceptional problem solver with strong insight and drive to succeed.
• Skilled interviewer, researcher, negotiator and expert witness.
• Detailed observer with excellent communication and presentation skills.
• Proven at building, training, leading and directing diverse projects and team members to success.
Selected Career Achievements
• Developed a Police Agency for three remote communities. Managed Emergency Preparedness Staff, developed Emergency Response Plans, Assembled all resources including writing grants, recruiting and hiring professional personnel, acquiring equipment, facilities and systems to react to emergencies and law enforcement issues. Became the Chief of Police and Director of Public Safety.
• Improved, professionalized and managed the City of Reno, NV Municipal Court’s security, bailiff and enforcement functions. Updated and modernized the policies and procedures, secured appropriate training for personnel, acquired funding for equipment and developed the infrastructure needed to effectively operate the department. This resulted in enhanced public image and much needed operational effectiveness of essential court services.
• Managed and directed a regional fraud investigation unit for a National Retail Corporation. Assessed and evaluated responsibilities, resources and support mechanisms and reorganized staffing to improve efficiency. Established team coordination by altering assignments and operational issues resulting in a more cohesive, productive and effective unit.
• Created training curriculum, policies and procedures and instructional materials accredited by the State of Nevada on Secondary Education
• Conducted and successfully managed a variety of unique investigations including criminal acts, catastrophic events, Fraud, corporate mergers and acquisitions and embezzlement issues.
• Implemented Lean philosophies to maximize efficiency, increase safety, reduce waste & improve value added services.
• Recruited & trained human assets, managing budgets & finances and developing new business including national and regional accounts.
Summary of Professional Experience
Director of Operations / Director of National Investigations 1999 - present
Quest Associates USA / Coast2Coast Consulting Reno, NV / Campbellsville, KY
• Professional services addressing security, investigation, criminal activity, fraud, incident & crisis management, risk management and Homeland Security issues.
• Provide consultation for Corporations in risk management, background investigation and implementation of security and safety plans. Emergency planning in support of business continuity and life safety.
Manager - Worldwide ACES / Security & Loss Prevention 2007 - 2008
Amazon.com Campbellsville, KY
• Supported multiple Amazon.com Fulfillment Centers, including risk management & critical incident management
• Managed multiple Security & Loss Prevention Teams and provided training for all personnel
• Supported Operations, Human Resources, Safety, Contractors & vendors for multiple sites
• Reduced risk through innovation, process controls, standardization & exposure recognition
Manager - Regional Investigations 2005 - 2007
TJX Companies Framingham, MA / Mount Laurel, NJ
• Managed the fraud investigation unit in the Mid-Atlantic region including National Task Force investigators, partnering with Federal, State and Local Law Enforcement agencies.
• Prepared comprehensive investigative reports; following cases through prosecution and sentencing. Provided training direction, motivation and oversight of investigations and risk management issues.
Senior Investigations Manager 2005
Wachovia Charlotte, NC / Philadelphia, PA
• Focused on International Correspondent Banking issues, providing risk management to the corporation while working to ensure regulatory compliance. Provided detection and investigation of potential fraud and money laundering cases.
Chief Marshal 2000 - 2001
Reno Municipal Courts Reno, Nevada
Managing Partner / Investigations Manager 1993 - 1999
The Advantage Group Reno, Nevada
Director of Public Safety / Chief of Police 1991 - 1993
Pyramid Lake Department of Public Safety Pyramid Lake, Nevada
Related positions
Investigator - Shasta County Medical Examiner's Office
Police Officer - Grass Valley Police Department
Deputy Sheriff - Santa Clara County Sheriff's Office
Summary of Education & Training
Masters of Science - Criminal Justice Management & Administration LaSalle University
Bachelors of Science - Criminal Justice Management LaSalle University
Bachelor of Science - Health Science San Jose State
Specialize Training & Professional Development
Nevada P.O.S.T - Basic, Intermediate, Advanced, Command & Executive Certificates
California P.O.S.T - Basic, Intermediate and Advanced Certificates
• numerous professional development & specialized training courses including interviewing,
report writing, staffing, budget management, incident management, risk management & training
Summary of Technical Programs
• Microsoft Office Word, Excel, PowerPoint, Access, Outlook
• PeopleSoft
• Lotus Notes
• WordPerfect
• Windows 95 / 98 / XP & Vista
• Quickbooks
References gladly provided upon request
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