Enthusiastic and proven leader in driving business
results and implementation of vision within an
organization. Demonstrated success in assessing and
implementing best practices to improve critical
business factors, creating a clear path of achievement
in order to reach statistical results. Instrumental in
building new approaches to improve performance within
underperforming areas of the business. Exceptional
utilization of resources and enhancing existing
programs to streamline and improve productivity.
Strong ability to impact an organization by high
ethical standards and relationship building. Core
competencies include:
• Visual Presentation
• Organizational Leadership
• Team Building
• Client Experience Enhancement
• Financial Planning
• Cross Functional Collaboration
PROFESSIONAL
EXPERIENCE Club Monaco, New York, NY
Senior Director of Retail Development 8/06 to Present
Oversee all retail development for North America and
International stores including coordinating all
communication between Stores and Corporate Offices.
Worked in tandom with VP of Stores, Store Operations,
and Creative Department to lead District and Regional
Managers both in sales and creative. Report directly to
the VP/Creative Director and communicated with CEO
regarding store assessments and progress.
Selected Achievements:
• Designed and Project Managed 6 North American and
15 International stores. Lead the store opening
teams for all 21 stores including merchandising,
visual, sales training and store operations.
Succesfully opened all 21 stores under or to
budget and on original planned opening dates.
• Oversaw campaign photo shoots, photo production
and campaign installation for both domestic and
international stores.
• Created and implimented the Product Knowledge
Handbook to all stores domestically and
internationally. Developed specific sales
trainging utilizing this particular tool.
• Developed the Daily Store Communication which
helped to drive business and recognize stellar
results in the field.
• Created intitiatives such as the 5 Steps of the
Selling Culture, monthly contests, and picking a
different measurable KPI to drive results.
• Successfully managed the planning of model store
flips. Communicated all direction to Stores both
domestically and internationally through the
successful creation and implimentation of the
Monthly Store Merchandising Directive and ensured
company standards were met for each month.
• Created the field calendar which includes early
flips, priority store travel, special projects,
store openings, store closings and communicated
this calendar with all field and corporate
parteners.
• Maintained timely communication with the field
team, store operations and respective directors to
ensure sales, visual, and merchandising objectives
needs are met and maintained. Monitored sales and
recommended re-merchandising strategies based on
customer activity and sell through.
• Maximized business growth by successfully
developing and managing the budgets for the
Creative Department, Store Operations, and Repairs
and Maintenance. Developed, managed and tracked
budget for field staff, including travel and field
expenses.
• Created a legendary work environment by supporting
the growth and development of direct reports
through positive role modeling and training.
J. Crew, New York
Regional Visual Merchandising Manager
06/03 to 08/06
Responsible for taking direction from Corporate Visual
Merchandising department and ensuring execution in all
store types within area of responsibility. Communicated
priorities to all business partners and kept them
abreast of updates in regards to presentation and
signage. Also responsible for training all field manager
levels (Regional Directors, Market Directors, and Store
Directors) through workshops on how to translate
direction to fit all store types.
Selected Achievements:
• Created a National Newsletter for all stores that
recognized achievements in the field and
communicated weekly initiatives to drive business.
• Identified opportunity stores to support high
standards in merchandising and visuals. Lead and
directed this effort in partnership with District
Visual Coordinators. Drove results through
awareness of business (store customer base, store
types/ranking, test stores, opportunity stores)
and provided feedback to corporate partners to
address global issues that affect the field and
offered possible solutions.
• Developed a travel calendar to affect corporate
strategies. Communicated to business partners as
needed. Maintained and met travel budget.
• Responsible for keeping field abreast of current
direction in regard to presentation and marketing.
Ensured direction/updates were executed.
• Actively lead company presentation rollouts. Lead
detailed merchandising training workshops to
develop skill level and provide clarification.
Ensure consistent execution of presentation,
windows and signage through communication to Field
Managers, store visits and workshops.
• Built and maintained strong partnerships with
Regional Directors, District Managers, and Store
Directors to identify areas of opportunity.
Partnered with Regional Director and District
Visual Coordinators to identify, hire, train, and
attain merchandising managers and visual
associates.
Davaco, Inc., New York
Project Manager
7/02 - 6/03
Managed projects for all types of retail companies
including, fixture design and installation.
Merchandising sales floors and stock rooms. Visual
design including mannequins, signage, trim, lighting,
and music. Window display design. Floor layouts. Survey
work including drafting and store design. New Store
Openings. Projects included Diesel Jeans, Sears, Disney,
Lord and Taylor, Macy's East, Kenneth Cole, Echo, Nike,
Nordstrom’s, Filene’s, Polo Jeans, and Nautica.
Eddie Bauer, New York and Seattle
District Visual Merchandising Manager
10/97 - 6/02
Ensured all rollouts adhered to company timeframe and
did not affect service and selling. Executed all visual
merchandising and rollouts to company standards. Oversaw
concept book implementation and pre-planned accordingly.
Worked with corporate teams to map and plan window
installations. Executed window installations to company
standards. Maintained standards of visual content,
cleanliness, and organization. Implemented and followed
through on Visual Associates initial training.
Responsible for visual associates’ development plan,
ensured timely follow-up and feedback. Ensured all
lighting was in working order and was directed per
standard. Worked with visual assistants to ensure prop
rooms remained clean and organized. Conducted weekly
walk throughs and relayed this information to the Store
Manager and Merchandising Manager. Ensured arrival of
all new props/marketing. Followed daily checklist and
ensured all items were addressed.
EDUCATION Seattle University
Bachelors of Arts in English and Philosophy
PERSONAL
ACHIEVEMENTS
• Awarded the Heritage Award at Club Monaco for
successfully driving results and creating a
legendary work environment.
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