Summary of Qualifications
• Creative problem solver and marketer with successful leadership, sales experience and customer relationship management.
• Superior organization and project management skills.
• Rigorous work ethic, initiative and independent thinking.
• Experience includes a top-performing manager and sales representative with a proven 15-year track record of exceeding annual sales targets.
• Commitment to solution-based sales approach, customer-centered focus with an ability to coach best practices and motivate sales teams.
• Record-setting business from Fortune 500 companies, startup companies and government agencies constructed a reputation for integrity, instant customer satisfaction and results.
Work Experience
October 2008 – Present CKD Memories, LLC Reston Virginia
Owner/Photographer – A small photography business with a main focus on events.
March 2006 – March 2008 MainStreet Bank Herndon, Virginia
Director of Marketing Aug 07 to March 08
Director of Sales – Commercial & Treasury Services March 06 to Aug 07
• Supervised, structured and launched the e-mail campaign to increase bank revenues and advertise products.
• Created marketing material for all bank products.
• Managed, trained and supported five (5) sales professionals responsible for bank sales and programs.
• Created partnerships with loan officers to bring a complete financial package to potential customers.
January 1993 –December 2005 Pitney Bowes/Imagistics International Inc. Alexandria, Virginia
Federal Account Manager May 2003 to December 2005
• Sold facsimile, b&w copier, color copier and network connected equipment to assigned federal accounts.
• Identified and developed business opportunities within Federal Agencies of idle accounts, which include NASA, Document Automation Production Services, NJ National Guard, and US Marshals Service.
• Responsible for maintaining and negotiating GSA Contracts for Fax and Copier products.
• Responsible for strategizing and responding to all Federal RFQ/RFP bid opportunities.
• Successfully maintained a nationwide population of 12,000+ analogs, digital and connected products’.
• Developed a USPS Field Sales Split Program nationwide, which increased national business with the US Post Office from 35 to 250+ coin op copiers per month.
• Completed each month over 100% of Quota.
Branch Manager June 1998 to May 2003
• Managed, trained and supported five (5) administrators and six (6) sales professionals responsible for sales of facsimile, copiers, color copiers and networked-connected multi-functional devices within named national accounts.
• Responsible for strategizing and responding to all Commercial and Federal RFQ/RFP bid opportunities.
• Responsible for redirecting billing concerns and taking actions to correct improper Oracle system errors within assigned accounts.
• Attended and implemented national sales management leadership programs including Huthwaite Sales, Applied Concepts, Leading the Change, Leading the Business and Leading the People.
• Managed the redirecting of accounts after corporate restructuring.
• Developed Commercial and Federal Field Sales Split Programs to be implemented for Imagistics sales reps nationwide.
• Assisted in coordinating Executive Briefings in the DC Metro Area for national accounts.
• Trained local representatives with new equipment.
Colleen KrigerDay
2331 Archdale Road, Reston VA 20191
571-232-8080 (cellular/home)
• Achieved Presidents Cup Award for uniting the Facsimile and Copier Divisions with higher revenue and new account penetration over any other branch within the US.
• Achieved Sales Classic Leadership Conference 3 times as a Branch Manager.
National Account Rep October 1993 to June 1998
• Sold facsimile equipment to assigned accounts and territory.
• Identified and developed nationwide business opportunities with over 200 accounts, including Fannie Mae, Marriott, Lockheed Martin and SatoTravel.
• Achieved Regional Sales Executive of the Month 26 times as a National Account Representative.
• Received Regional New Account Closer award 8 times as a National Account Representative.
• Developed business opportunities within local Major and National Accounts where there had been no presence, which ultimately resulted in new facsimile and multi-functional connected equipment sales.
Marketing Support Rep January 1993 to October 1993
• Supported the sales team by training customers on facsimile equipment.
• Provided assistance to all customers with after sale support on facsimile concerns.
• Received President Recognition for most installations of equipment for the year and increased customer service as a Marketing Support Representative.
• First Support Rep to be promoted from service into sales.
Professional Skills
Team Building & Leadership
Strategic Sales Process Planning
Relationship Building
Market Penetrations
Competitive Contract Wins
Executive-level Presentations
Vendor & Customer Relationship Mgnt
Profit Maximization
B2B Sales
Education
Attend classes for Masters Degree - Strayer College 1998 - 2001
BA in Business with concentration in Marketing – St. John Fisher College May 1992
AS in Marketing – Broome Community College May 1992
AS in Business – Broome Community College May 1991
Computer Knowledge
Microsoft Software - Word, Excel, PowerPoint, Entourage
Apple Software – iPhoto, iDVD, Finial Cut Express, iMovie, Garage Band,
Adobe – Photoshop Elements, Illustrator, Lightroom
Gantt Chart Programs
Web Surfing
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