4500 S Monaco St #728 â–ª Denver, CO 80237 â–ª (574) 261-5151 â–ª john.p.williams7[at]gmail.com
EDUCATION
Purdue University, West Lafayette, Indiana
Bachelor of Science in Organizational Leadership and Supervision December 2004
Minor in Computer Technology
PROFESSIONAL EXPERIENCE
Spartan Staffing Mishawaka, Indiana 2007 - 2009
Staffing Specialist/Acting Branch Manager, Mishawaka, IN May 2009 – November 2009
Key Account Manager on site at LaPorte Industries, LaPorte, IN July 2008 – May 2009
Key Account Manager on site at Fapco, Buchanan, MI February 2008 – July 2008
Spherion Staffing Mishawaka, Indiana 2005 - 2007
Client Service Specialist
CORE COMPETENCIES
Accomplishments:
• Developed a detailed training manual for future Key Account Managers at LaPorte Industries
• Adapted and generalized the Key Account Manager training manual for any new key account
• Established a working procedure with key clients in order to reconcile unpaid invoices and ensure that future invoices are paid accurately and in a timely manner
• Updated reporting methods to better suit the client and Spartan Staffing
• Played significant role in lowering turnover rate below 10% at both key clients
HR Generalist Skills:
• Recruited, interviewed and conducted candidate screening and selection; filled open positions; made hiring decisions and conducted orientation for new employees
• Developed and implemented new HR procedures designed to make the workplace run more efficiently
• Processed weekly payroll accurately and timely for multiple clients
• Adhered to risk management procedures in order to reduce workers’ compensation claims
• Conducted monthly safety reviews with clients
• Filed all workers’ compensation reports timely and accurately
Interpersonal Skills:
• Maintained positive relationships with external employees during their employment experience by administering performance appraisals, disciplinary actions, and terminations in a fair and consistent manner
• Proactively monitored employee activities in the workplace to identify employee needs, observe safety and improve employee retention
• Communicated with multiple offices daily to ensure that openings were filled for key accounts and client expectations were met
VOLUNTEER EXPERIENCE
Feed the Children 2007 – 2009
U6 Soccer Coach 2007 – 2008
U12 Soccer Coach 2002 – 2004
References available upon reques
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