ï‚· Extensive management experience, including district level / multi unit
ï‚· In depth experience in loss prevention, risk analysis an and operational oversight
ï‚· Over 15 years experience in the field of residential real estate including, appraisal review, real estate appraisals, management, real estate sales and REO property disposition.
ï‚· Experience with VA, FHA, Conventional, REO and ERC appraisals and reviews.
ï‚· Strong management and supervisory skills, including district level management experience
ï‚· Highly analytical and detail oriented
ï‚· Excellent problem solving skills
ï‚· Ability to manage multiple tasks effectively
ï‚· Proven negotiation and marketing skills
ï‚· Excellent internal and external customer service skills
ï‚· Effective trainer and mentor
Professional Experience
Landsafe Appraisal (Countrywide, Bank of America) Atlanta, Ga.
Review Appraiser II 07/2007 – 10/2008
ï‚· Completed appraisal reviews on a nationwide basis
ï‚· Responsible for determining current value and marketability of REO assets
ï‚· Responsible for completing reviews of single family and multi family residential properties, including “Jumbo†and “Super Jumboâ€( multi million dollar) homes
 Local market expert, acting as a “point of contact “ for company personnel
ï‚· Providing customer support and resolving technical appraisal issues
ï‚· Responsible for analyzing and writing desk reviews of appraisal report data
ï‚· Responsible for resolving complex appraisal problems
ï‚· Consistently exceeded turn time standards
ï‚· Consistently exceeded production standards
ï‚· Conducted training sessions on appraisal methodology and basic appraisal review for sales managers and account executives
Ocwen Realty Advisers Acworth, Ga. (Company based in West Palm Beach, Fl.)
Appraisal Analyst 11/2005-06/2007
ï‚· Responsible for completing reviews of single family residential and multi family appraisals and valuation reports on a volume basis
ï‚· Reconcile value disparity and determine appropriate market value based on review of multiple valuation reports
ï‚· Reviews completed for secondary market investment and REO purposes
ï‚· Completed appraisal reviews on a nationwide basis
World Savings Bank Atlanta, GA
Staff Appraiser 4/2004 – 8/2005
ï‚·
ï‚· Responsible for completing single and multi family appraisals within the Metro area
ï‚· Determine and assign property risk rating according to company guidelines
ï‚· Consistently exceeded company expectations on turn around time and 24 hour write up
Priority Services, Inc. Atlanta, GA
Review Appraiser 4/2003 – 12/2003
ï‚· Review Appraiser, responsible for reviewing appraisals and ensuring quality control for a staff of approximately 24 residential appraisers
ï‚· Responsible for helping to train and develop new appraisers
ï‚· Act as a liaison between staff appraisers and clients
ï‚· Ensure overall customer service and client satisfaction
ï‚· Responsible for ensuring due dates and promised turn around times are meet
Home Depot Atlanta, GA
District Loss Prevention Manager 7/2001 – 4/2003
ï‚· Responsible for managing a district of 8 stores with over 2000+ direct and indirect reports
ï‚· Successfully reduced shrink in the district by 38% within the first year
ï‚· Responsible for all theft related investigations, internal and external, within the district
ï‚· Successfully conducted over100 associate integrity interviews
ï‚· Responsible for interviewing, hiring, training and supervising a staff of in-store Loss Prevention Investigators
ï‚· Successfully rolled out and supervised a Shrink Performance Review process at store level. Trained all associates and management on the process and continuously maintained one of the highest district wide average scores
ï‚· Responsible for conducting in depth operational audits and partnering with management to formulate and implement a game plan for improvement
ï‚· Regularly utilized communication skills to provide training and critical direction to all store associates and management on shrink related issues
ï‚· Responsible for monitoring, investigating and reporting on all district wide loss prevention related profit and loss issues
ï‚· Utilized communication, problem solving and mediation skills to develop and maintain effective partnerships between Loss Prevention, Corporate Management, Store Management, Store level Associates and Human Resources
Prudential Relocation Atlanta, GA
Inventory Property Specialist 08/2000 – 6/2001
ï‚· Fully responsible for the disposition of homes owned by Prudential (REO property)
ï‚· Reduced aged inventory by 85% within the first quarter
ï‚· Utilized communication skills to ensure the effective management of hundreds of brokers, agents and appraisers throughout the country
ï‚· Effectively managed an inventory of over 100 properties from Alaska to the US Virgin Islands with a combined value in excess of $16,000,000.00
ï‚· Directly responsible for marketing, maintenance, capital improvement and repair decisions
ï‚· Utilized negotiation skills to secure contracts that would minimize carrying costs, days on market and maximize the list to sales price ratio to ensure maximum profitability
King Appraisal Services, Inc. Atlanta, GA
Founder/Owner 1993 – 2000
ï‚· Founded independent appraisal company utilizing interpersonal, customer service, and marketing skills to create, cultivate and retain a loyal client base
ï‚· Properties appraised include attached and detached single and multi-family dwellings, small income producing properties and building sites. Appraisals completed for VA, FHA, ERC, and numerous conventional lenders
ï‚· Extensive experience in the area of appraisal review. Completed desk and field reviews for conventional and FHA lenders. Also completed post closing technical reviews for HUD that included a review of the complete loan package and appraisal
ï‚· Responsible for the hiring, management and training of all appraisal and support personnel
Education
ï‚· Columbus State University, Columbus GA , Business Major
ï‚· Certification and continuing education courses include:
ï‚· Appraising Complex Properties
ï‚· Appraising Real Property
ï‚· Certification for Assessors
ï‚· Assessment Fundamentals
ï‚· Construction Code for Dwelling Inspections
ï‚· Guidelines for residential building systems inspections
 Completed the Wicklander – Zulawski course in, Interview and Interrogation Techniques
Licensing, Affiliations
ï‚· Georgia Certified Residential Appraisers License
ï‚· Georgia Real Estate Sales License
ï‚· Appointed to the Fee Appraisers Panel for the Department of Veterans Affairs, 1993
ï‚· Appointed to the HUD Lender Selection Roster, 1995
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