OBJECTIVE: To manage profitable sales and technical support for an organization by contributing proven ability to:
Develop new business through territory management
Establish and maintain customer loyalty
Provide leadership in support, developing proposals and negotiating contracts
QUALIFICATIONS
-Coached individuals for business ownership
-Self-employed for 17 years
-Negotiated contractual agreements
-Established new businesses
-Contributed to growth of company
-Identified new opportunities
-Wrote and presented proposals
-Created satisfied customers
-Analyzed statistical data
-Consulted with executives
ACHIEVEMENTS
Provide fee-based service that helps clients interested in business ownership set better goals and then help them reach those goals. Provide them with the tools, support and structure to accomplish more than they think possible.
Established new accounts for start-up company; educated local businesses on new product and persuaded them to purchase. Result: Contributed to company’s growth and success by increasing revenues by 33%.
Sold library equipment to colleges and universities; developed business relationships with uninterested customers, provided timely response and quality service for small acquisitions. Result: Grew revenues from 0 to $500,000.
Developed new product source when principal supplier closed their doors; researched alternative suppliers, developed new lines of the product and sold established customers on the acceptance of new suppliers. Result: Negated loss of revenues.
Sold television advertising accounts; wrote the commercial, quoted the costs and presented the proposal. Result: Grew visibility of company and increased revenues 25%.
Wrote “Best Starts†statistics for Baseball Hall of Fame; researched data for past 100 years and promoted article to National news media. Result: Published in USA Today and N.Y. Times and promoted Baseball Hall of Fame as a statistical authority, increasing revenues and reputation.
Assisted visitors at Baseball Hall of Fame; conducted tours and researched and responded to visitors inquiries. Result: Promoted baseball and enhanced reputation of museum thus leading to increased attendance.
JEFFREY KERNAN
(772) 834-4261
EXPERIENCE
United Business Systems, Port St. Lucie, Florida
2005-2007
Sales and marketing of information and materials management products. Acts as a total solution provider to customers by solving space problems. Assists customers through analysis, consulting and customer service skills. Interfaces between customers and company administration personnel. Develops new business by writing and presenting proposals, negotiating contracts and closing sales.
The Entrepreneur’s Source, Stuart, Florida
2003-2005
Business Coach
Provided business coaching for individuals whose goal is to be self-employed. Helped clients produce results quicker than they would on their own by providing education, coaching and knowledge of self-employment opportunities.
Kernan Library Office Group, Inc., Rochester, New York
1987-2003
Manager/Sales Representative
Managed library and office furniture dealership. Set goals and objectives, developed marketing strategies, consulted and interfaced with suppliers. Bid and negotiated each project, managed projects and insured profitability.
Cable Ad Sales, Thomaston, Connecticut
1985-1987
Account Executive
Developed new advertising accounts for cable television in new market and wrote advertising copy used in commercial spots.
Baseball Hall of Fame and Museum, Cooperstown, New York
1984-1985
Senior Research Associate
Promoted baseball through research and by providing assistance to journalists, authors and visitors. Wrote articles and letters on baseball history for the national media.
EDUCATION
B.A. Communications
St. John Fisher College, Rochester, New York
1983
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