Results oriented individual with extensive professional experience. Analytical, motivated, well organized with strong negotiation and communication skills. Seeks risk management position with commensurate demands and responsibilities.
SUMMARY
Results oriented individual with extensive professional experience. Analytical, motivated, well organized with strong negotiation and communication skills.
PROFESSIONAL EXPERIENCE
FRANK CRYSTAL & COMPANY, New York, New York 2005 - 2010
Managing Director
Responsibilities included providing consultative technical services to a vast array of clients including international manufacturing, real estate, consumer product and non profit organizations.
• Client services included coverage position analysis, claim advocacy for coverage denials, settlement negotiations and best practices claims audits.
• Extensive experience with the management, negotiation and settlement of complex liability, pollution, product recall and workers compensation claims.
WILLIS NORTH AMERICA, Florham Park, New Jersey 2003 - 2004
Vice President
Developed new governmental, public entity and middle market accounts. Managed existing property and casualty accounts.
THE STATE OF NEW JERSEY, Trenton, New Jersey 1996 - 2003
Assistant Director
Directed the risk management program including the self administered claims program for workers compensation, automobile and Title 59 tort claims.
• Negotiated and settled significant property losses for claims arising from flood, fire, explosion and structural collapse.
• Managed the timely investigation, negotiation and settlement of high exposure liability, automobile and workers compensation claims.
• Developed and implemented a uniform philosophy for risk management, risk transfer and claims management for all Departments throughout the State of New Jersey. Acted as liaison between the Department of Treasury and various State Departments, Agencies, Commissions and Authorities for consultative risk management services. Coordinated risk identification and implementation of appropriate risk management techniques.
• Reduced the State’s ultimate cost of work related injuries by implementing medical managed care, intensive adjuster training and functional reorganization of the self administered claims program.
• Minimized the cost of risk via the administration of an owner controlled insurance program for a major prison construction project. Assisted in the development and implementation of the OCIP for the School Construction Corporation, insuring construction projects with values in excess of $8 billion.
• Increased effectiveness and productivity of all technical staff via training, realigning responsibilities and redesigning the claim administration process.
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THE GREAT ATLANTIC & PACIFIC TEA CO., INC., Montvale, New Jersey 1992 - 1995
Director of Casualty Claims
Negotiated corporate insurance placements and directed the self insured claims program.
• Improved overall quality and effectiveness of TPA by designing and implementing a series of qualitative assessment measurements, periodic reporting and gain sharing agreement.
• Reduced the cost of work related injuries by 20% by implementing a medical managed care program for workers compensation claims integrated with the existing claims program.
• Increased timely identification and cost effective closure of high exposure liability cases by developing and implementing a revised claims management process which coordinated litigation strategies and internal reporting procedures.
• Reduced the cost of claims administration by negotiating a flat rate TPA service agreement that eliminated uncontrolled expenses. Effectively directed the TPA in the administration of the claims management program.
WAKEFERN FOOD CORPORATION, Edison, New Jersey 1991 - 1992
Risk Manager
Negotiated corporate insurance placements and managed the internal claims department.
• Controlled the cost of risk through the analysis, negotiation and placement of the high retention insured casualty program.
• Developed actuarial loss projections and calculated premiums necessary to fund the operations of the offshore captive insurance company.
• Increased productivity, decreased premium payments and significantly reduced reserves by reviewing outstanding liability claims, negotiating a claims transfer agreement and reorganizing staff responsibilities.
HARRY M. STEVENS, INC., Cranbury, New Jersey 1984 - 1991
Director of Risk Management
Designed, implemented and administered the risk management program.
• Effectively reduced the cost of risk by 10% by instituting competitive marketing of property and casualty insurance programs and establishment of proper retention levels.
• Minimized the ultimate cost of claims by designing and introducing claims handling policies and procedures including periodic claim reviews and managing litigation strategy.
BAKER INDUSTRIES, INC., Parsippany, New Jersey 1983 - 1984
Corporate Manager, Insurance
Administered the risk management program including negotiation of property and casualty insurance placements.
• Negotiated cost efficient property and casualty insurance programs and managed the internal risk financing programs involving self insurance, loss funding and state insurance funds.
INSURANCE COMPANY EXPERIENCE 1978 - 1983
Recruited as an underwriter trainee and held underwriting positions of increasing responsibility with major property and casualty insurance companies.
EDUCATION
ARM, 1988, Insurance Institute of America
MBA, Finance, 1984; BS, Business Administration, 1978
Seton Hall University
Licensed NY Property & Casualty Insurance Broker
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