PROFESSIONAL BACKGROUND Nine years in manufacturing facilities providing human resources generalist support, strategic services and interacting with CEO management. Focused on maximizing resources of people to supply cost effective solutions. Experienced in building and developing a professional staff, experience in high-volume/high-turnover, overseeing policy and procedure development and implementing recruitment processes. Accessible manager of operations with a proven record of success in the areas of recruitment, staff development, employee relations, and customer service.
OBJECTIVE To pursue a challenging position where I can employ my exceptional organizational, supervisory and natural creativity. The ideal position feeds my personal motivation to continuously educate myself.
EXPERIENCE 6/30/08 – 8/26/08 Kettle Cuisine Chelsea, MA
Human Resources Manager
ï® Screened resumes, interview candidates, drug testing, and hire new employees.
ï® Computed monthly benefits and payroll totals
ï® Conduct new employee orientations and safety training programs, ensuring all necessary forms and documents are completed.
ï® Coordinated orientations and exit interviews for part-time and temporary employees.
ï® Process all salary changes due to merit increases, promotions, bonuses, and pay adjustments. In addition, ensure that all necessary documents are received; information is entered into computer database.
ï® Set up all necessary personnel files and maintains related records.
ï® Employee relations
ï® Company-wide committee facilitation
EXPERIENCE 1/05 – 3/14/08 PetEdge Woburn, MA
Human Resources Generalist
ï® Employee relation, training, facilities and compensation, administering the review process, the training process and any or all company functions or workshops.
ï® Oversight of disciplinary problem resolution
ï® Conducted investigations.
ï® Prepared and interact with employees with Work Permits
ï® Pre-selection and interviews of hourly and salaried employees
ï® Created and revised forms for new hires, benefits, and terminations / Recruitment
ï® Benefit Enrollment and Administration
ï® Compensation Planning & Analysis (Wage and Hour Issues)
ï® Employee Group Health Plans (EGHP)
ï® FMLA, COBRA, Unemployment Insurance, Workmen’s Compensation
ï® Employee Orientation
ï® Payroll, Kronos Specialist with ADP experience
ï® Employee Retention
ï® Awards & Recognition Program
ï® Coach and advice employee and manager with conflict resolution
7/99–1/05 Iggy’s Bread of the World Cambridge, MA
Human Resources Generalist
ï® Performance Evaluations / Recruitment
ï® Prepared and interact with employees with Work Permits
ï® Pre-selection and interviews of hourly and salaried employees
ï® Oversight of disciplinary problem resolution
ï® Created and revised forms for new hires, benefits, and terminations
ï® Employee Handbooks/Manuals & Employee Orientation
ï® Benefit Enrollment and Administration
ï® Creating new and maintaining current company wide policies and procedures
ï® Knowledgeable on INS new regulations – New & Transfers of H-1B1 Petitions
ï® Compensation Planning & Analysis (Wage and Hour Issues)
ï® Employee Group Health Plans (EGHP)
ï® FMLA, COBRA, Unemployment Insurance, Workmen’s Compensation
ï® Employee Orientation and Retention
ï® Payroll, Kronos Specialist with ADP experience
ï® Awards & Recognition Program
ï® Exit Interviews
ï® Created interview and offer letters
ï® Administered the Employee Referral Program
ï® Bilingual Employee Newsletter
ï® Coach and advice employee and manager with conflict resolution
1990–7/99 Centro Presente Cambridge, MA
Community Education & Outreach Coordinator
ï® Community and Regional Planning scheduled and managed complex projects with multiply personnel skills, materials sources and performed constraint requirements.
ï® Handled applications for U.S. citizenship, asylum, and refugee cases.
ï® Managed work authorizations and other permits
ï® Co-Managed the Community Education and Development budget.
ï® Recruited, Supervising and directed the “Community Leadership Training Programâ€.
ï® Conducted a radio program based on immigration issues and immigrants rights.
ï® Taught ESL (English as a Second Language) for 7 years.
1998–1999 Alfaro Enterprises Somerville, MA
Owner
ï® Oversee daily business operations in a high volume, retail environment.
ï® Managed, hired, scheduled and trained the store employees
ï® Managed the store cash register and store assets.
ï® Inventory control.
ï® Stockroom organization.
1984–1990 Durgin Park Restaurant Boston, MA
Supervisor
ï® Managed sixteen associated employees and performed additional duties required by the manager.
ï® Directed The Boston Beaney.
EDUCATION 2010-Present Turabo University Orlando, FL
Pursuing Bachelor’s degree in Business Management
2004-2008 American Food Safety License Boston, MA
ï® License to operate any food establishment
2002-Present Occupational Safety and Health Administration Boston, MA
ï® General Industry Occupational Safety Health and Standard
2000-2001 Northeastern University Boston, MA
ï® SHRM Learning System Generalist Certificate
1996–1997 University of Massachusetts Boston, MA
ï® Course work: Immigration Law, Labor Law, and Leadership.
ï® Economics, Community Organizing.
ï® Computer literate and proficiency with WordPerfect and Excel.
1982–1984 University of El Salvador San Salvador, El Salvador
ï® Associate Degree in Business Administration and Accounting
SKILLS: Software: Microsoft Office 2000 XP (Word, Excel, Access, PowerPoint), and Adobe Illustrator.
Communications: Outlook, Internet Explorer, and Fluent in Spanish
STRENGTHS ï® Excellent organization, communication, and interpersonal skills.
ï® Organization: Strong organizational skills with a key focus on detail. Use time and resources effectively, consider efficiency, planning, and accountability very important. Communication: Communicate well when speaking English and Spanish, able to act as liaison between different personality types; comfortable and effective communicating with both superiors and staff.
ï® Leadership: Able to motivate, wide range of interpersonal skills to encourage and instruct others.
ï® Responsibility: Accustomed to being in positions of responsibility; self-motivated and willing to set goals and work to achieve them.
MEMBERSHIP 2002-Present Society for Human Resources Management (SHRM)
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