Visionary and mission-driven HR and OD executive with history of excellence identifying company challenges and developing customized solutions to advance operational design. Intuitive and highly analytical, translating performance metrics, industry best practices, and staff feedback to devise programs that consistently increase overall quality and efficiency of human capital. Leverage deep expertise with OD tools including DDI, Myers-Briggs, and SuccessFactors critical to developing tactical strategies that drive business success. Uncover management potential while building robust staff retention and advancement programs to maximize profit and exceed key business and stakeholder objectives.
ORGANIZATIONAL DEVELOPMENT
Strategic HR Planning & Execution • Thought Leadership • Talent Management
Visionary and mission-driven HR and OD executive with history of excellence identifying company challenges and developing customized solutions to advance operational design. Intuitive and highly analytical, translating performance metrics, industry best practices, and staff feedback to devise programs that consistently increase overall quality and efficiency of human capital. Leverage deep expertise with OD tools including DDI, Myers-Briggs, and SuccessFactors critical to developing tactical strategies that drive business success. Uncover management potential while building robust staff retention and advancement programs to maximize profit and exceed key business and stakeholder objectives.
AREAS OF EXPERTISE
• HR Branding / Business Partnering
• Leadership Development / Succession Planning
• Needs Assessment / Gap Analysis
• Job Metrics and Compensation Alignment
• Business Process Analysis / Improvement
• Change Management / Acquisition Integration • Performance Measurement and Incentives
• Technology Integration / Data-driven Decisions
• Best Practices Definition and Implementation
• Cultural Alignment / Organizational Strategy
• Program Design and Management
• 360° Assessments / Employee Surveys
PROFESSIONAL EXPERIENCE
SR-OD PARTNERS CONSULTING FIRM – Irvine, California 2002 - Present
PRESIDENT / PRINCIPAL CONSULTANT
Define and execute strategic plans focused on human capital management. Consult with clients to identify needs and develop robust solutions to promote sustainable growth. Implement OD methodology, practices, and case studies to support brand equity and effect beneficial change. Clients include Allergan, Cerner, Federal Network Services, Visiprise (now an SAP company). Selected engagements include…
NEW CENTURY MORTGAGE (Internal recruitment build-out and OD project management)
Conducted executive-level recruiting and implemented best practices supporting major growth within organic business model for $64-billion financial services leader. Collaborated with internal organizational development, talent acquisition, and executive teams to assess needs, define goals, and define scope of work.
♦ Provided exceptional thought leadership in delivery of brand-to-grow candidate pipelines to ensure total organizational buy-in and stellar return on investment (ROI).
♦ Partnered with SVP, Internal Communications and HR Leadership to design new knowledge library for internal clients.
♦ Ensured exceptional exposure to high-quality candidate base by developing and rolling out a streaming media presentation tool for candidate capture.
♦ Expanded efficacy of IT tool, training recruiters and coordinators to align personalized contact / email messaging with candidate capture system; increased rate of response and improved company exposure to candidate networks.
CONFIDENTIAL LEGAL SERVICES & SOFTWARE PROVIDER (Organizational development)
Provided organizational development / strategic leadership for legacy legal services / software provider, introducing new technologies and innovative tools to direct P&L, spearhead restructured service delivery, seize cross-selling and market expansion opportunities and implement effective operational strategies.
♦ Provided tailored thought leadership to sales force to achieve 150% of aggressive projections and drive revenue growth to $4.2 million with a 1.67% GP increase.
♦ Realized 136% growth in Web site traffic within 3 months.
FUJITSU CONSULTING / BPO (Business process outsourcing / global business expansion)
Partnered with VP / Human Resources of $45-billion global technology leader to deliver HR thought leadership to plan and support development of world-class engineering team tasked with extensive global business expansion focusing on telecom’s entry into worldwide broadband delivery.
♦ Successfully achieved ambitious staffing benchmarks within strict time constraints.
EQUINOX (Post-acquisition integration strategy)
Consulted with executive leaders of international holding company in presenting due diligence related to effective acquisition integration of US and offshore companies. Developed and delivered executive summary outlining preparatory steps and predictable outcomes.
♦ Targeted key competitors—including Cisco and GE Capital—to identify best practices and prevailing OD theories that ensure optimum post-integration balance.
♦ Presented viable strategies for execution of creating shareholder value and buy-in that increases potential for success and cross-sell leveraging.
REVOLUTIONWORKFORCE.COM (Workforce development application launch)
Researched, evaluated, and recommended strategies to launch cutting-edge, first-to-market application from existing niche position to broader market exposure. Accepted additional accountability for productizing / patenting alternative technology for cross sell. Coordinated with 02kl.com and DataWeb (McCann spin offs) to execute against strategy.
♦ Partnered with Monster.com to conduct beta testing of company’s Human Capital Management (HCM) technology and provide ROI and product rollout data analysis.
♦ Tapped to build / recruit board of directors; serve in ongoing capacity of Advisory Board Chair.
TMP Worldwide – Portland, Oregon / Seattle, Washington 2000 - 2002
VICE PRESIDENT
Recruited to spearhead Northwest regional operations for leading human capital consulting organization offering strategic HR solutions spanning recruitment, marketing / branding, technology, staffing and relocation. Held full accountability for strategic vision and thought leadership throughout multiple growth initiatives.
Directed 32-member staff in defining, implementing and optimizing strategies to improve change management impacting technology, marketing, revenue, staffing and training. Crafted and deployed key organizational development initiatives to include directing integration for newly acquired companies. Partnered with C-level executives to assemble target lists, identify branding opportunities, and create presentations supporting diversified regional client portfolio.
♦ Maximized cross-selling opportunities through effective transition from legacy silo structure to highly responsive matrix organization.
♦ Triggered significant increase in sales performance by realigning tracking and handling of compensation and performance metrics.
♦ Reduced sales cycles by 50% by rolling out a new onboarding methodology that incorporated mentorship and training standards.
♦ Played critical role integrating 10 newly acquired global organizations within 18 months, implementing SWOT teams and providing thought leadership to optimize integration process.
NEXGENIX (FORMERLY NEXGEN SI) – Irvine, California 1998 - 2000
NATIONAL DIRECTOR, ORGANIZATIONAL STRATEGY
Cultivated and developed national team of director-level hires for global technology consulting organization focused on CRM and ERP solutions; partnered with CEO, President, and Senior Vice President to implement company strategy and vision throughout globalization initiative.
Built Internet customer relationship organization across diverse industry verticals and developed effective senior leadership, direct-marketing strategy, and technology teams. Interfaced with geographically dispersed workforce to communicate corporate vision and implement organizational development initiatives. Led 8-member recruiting team, managing pipeline metrics, technology-enablement implementation, and incentive programs.
♦ Designed, developed and executed organization’s first enterprise-wide 360º director feedback process to optimize hiring, performance and mentoring programs.
♦ Spearheaded ongoing support of Mumbai, India-based team; contributed to success of one of industry’s first outsourced organizations providing 24/7 software development and support.
♦ Selected to develop competitive business model and build / grow high-performance team with $25+ million in new salaries.
♦ Surpassed expectations for targeted hiring benchmarks, achieving 350%+ growth within 18 months.
♦ Defined enterprise-wide career path matrix across all divisions and job categories and crafted corporate stock-option equity initiative.
TCA / TECHNOLOGY CONSULTING ASSOCIATES – Portland, Oregon 1995 - 1998
HR / OD CONSULTANT / DIRECTOR
Directed executive / diversity search consulting firm with exclusive strategic relationships with Andersen, KPMG, Deloitte-Touche, IBM Global Services as well as boutique consulting organizations.
Sourced, evaluated, hired and led senior executives, practice directors and consultants across 4 verticals; participated in account targeting, acquisition and relationship management. Crafted business strategies covering business development, operations, and financial management.
♦ Successfully grew start-up organization to annual gross revenues of $1.9 million.
EDUCATION AND CREDENTIALS
Bachelor of Business Administration in Global Strategy, 2007
Jones International University – Centennial, CO
Ph.D. / Master’s Degree, Psychology / Clinical Hypnotherapy
The American Institute – Orange, CA (accreditation –CA Education Board)
Bachelor of Arts in Sociology / Business Communications
Florida State University – Tallahassee, FL
Professional Associations
Gerson Lehrman Group Council • Society of Human Resource Management (SHRM)
Organization Development Network • Bluesteps • Women In Technology
Boards Served
RevolutionWorkforce • OSI TV.org • Women in Technology Int’l
Technical Proficiency
Word, Excel, PowerPoint, Outlook, VURV, VirtualEdge, Resumix, Lotus Notes, SmartDraw, Personic
Technology Vendor Selection
Publications
Blind Planet, Wordclay & Ingram, 2008; How to Find Time to Live, NCRA, 1992
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